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Morrisons fires commercial director as sales decline deepen | Morrisons fires commercial director as sales decline deepen |
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Morrisons has axed its commercial director after a weak run of promotions turned the Bradford-based supermarket into cannon fodder in an intensifying supermarket price war. | |
Its chief executive, Dalton Philips, blamed disappointing sales on a failure to stand out from a supermarket crowd that is bombarding shoppers with money-off vouchers every week. | |
Philips said it needed to "improve the effectiveness" of its special offers after suffering a bigger than expected drop in third quarter sales. Like-for-like sales fell 2.1% in the 13 weeks to 28 October which was a marked deterioration from the 0.9% decline recorded in the first six months of the year. | |
In addition to sharpening up its promotions, Philips said it needed to shout louder about what made Morrisons different, such as its staff of more than 5,000 butchers, fishmongers and bakers. | |
Richard Hodgson, who joined from Waitrose in 2010, has left the business with his duties picked up by Martyn Jones, the corporate services director, until a replacement is found. The company said Hodgson would receive a payoff in line with his contract. | |
Some analysts have blamed Morrisons' problems on a move upmarket that has alienated its most loyal shoppers. A refurbishment programme is introducing extras such as cake shops, pizza counters and sushi bars into its supermarkets which were previously famous for their "pile-it-high-sell-it-cheap" aesthetic. | |
It has also missed the boat on the current big shopping trends of home delivery and convenience shopping. Philips insisted the new look stores were a hit with shoppers, adding: "There is only one sushi bar in the country, it's in St Albans, and the sales are really strong." | |
Although sales were lower than anticipated, Morrisons still expects annual profits to meet City expectations of about £913m. The shares closed down 1.5% at 263.5p. |