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| Taps back on for some flood homes | Taps back on for some flood homes |
| (30 minutes later) | |
| The first of 60,000 homes are starting to get running water back in the flood-hit Gloucester area, but many face several more days without supply. | The first of 60,000 homes are starting to get running water back in the flood-hit Gloucester area, but many face several more days without supply. |
| Severn Trent hopes to restore supplies by Sunday to about 140,000 homes without tap water since a treatment plant flooded over a week ago. | |
| Meanwhile, Environment Agency boss Baroness Young has defended bonuses paid to staff before the floods hit. | |
| They deserved them and it would be "bizarre" to take them back, she said. | |
| Army withdrawing | Army withdrawing |
| Also on Tuesday, in Hull, which saw about 6,500 homes flooded in June, council leader Carl Minns announced affected residents would receive a 25% discount on their council tax bills. | |
| Severn Trent warned customers the restored water in Gloucestershire will initially not be fit for drinking, even if boiled. | |
| Gloucestershire's Chief Constable Tim Brain urged patience, adding: "Supplies are returning. You may just be a few hours away or just a few days away from total re-supply." | Gloucestershire's Chief Constable Tim Brain urged patience, adding: "Supplies are returning. You may just be a few hours away or just a few days away from total re-supply." |
| Fears of more flooding have faded and drier weather is forecast for this week. | Fears of more flooding have faded and drier weather is forecast for this week. |
| What we need to do next is to go round and take samples from actual customers' taps so that we can then test the quality of the water." David WickensSevern Trent Water BBC Weather Centre latest | What we need to do next is to go round and take samples from actual customers' taps so that we can then test the quality of the water." David WickensSevern Trent Water BBC Weather Centre latest |
| The Army will step down from supplying water in the affected area on Monday evening. | The Army will step down from supplying water in the affected area on Monday evening. |
| It has helped distribute two million litres of bottled water each day since the crisis began. | It has helped distribute two million litres of bottled water each day since the crisis began. |
| Levels of crime associated with the flooding have been "extremely low", Dr Brain added. | Levels of crime associated with the flooding have been "extremely low", Dr Brain added. |
| Homes in Gloucester are the first to see supplies return and from Tuesday, about 27,000 homes in the Cheltenham area will also be gradually reconnected. | Homes in Gloucester are the first to see supplies return and from Tuesday, about 27,000 homes in the Cheltenham area will also be gradually reconnected. |
| Andy Smith, director of water services at Severn Trent, said: "We cannot give exact timescales for how long this process will take as it is heavily dependant on demand levels. | Andy Smith, director of water services at Severn Trent, said: "We cannot give exact timescales for how long this process will take as it is heavily dependant on demand levels. |
| "We are expecting high demand because, understandably, people who have been without water for more than a week will be eager to make use of a reconnected mains supply." | "We are expecting high demand because, understandably, people who have been without water for more than a week will be eager to make use of a reconnected mains supply." |
| Testing supply | Testing supply |
| The company said where possible people should turn taps off which may have been left open when supplies were first lost. | The company said where possible people should turn taps off which may have been left open when supplies were first lost. |
| HEALTH ADVICE ON WATER Water from newly-restored supplies must not be drunk, even after boiling itIt must not be used for food preparation or cleaning dishesIt must not be used for making baby formula or baby feedsBoiled bowser water is the best option for infant formulaIt must not be used for cleaning teeth or making iceNewly-restored water must only be used for sanitation purposes until further noticeBoil bowser water before use as a precautionFloodwater must be avoided where possible and children must not play in itIf in contact with it, wash hands with soap, especially before food preparation and eatingIf clearing up floodwater wear protective clothing and cover cuts and grazes Source: Gloucestershire PCT | HEALTH ADVICE ON WATER Water from newly-restored supplies must not be drunk, even after boiling itIt must not be used for food preparation or cleaning dishesIt must not be used for making baby formula or baby feedsBoiled bowser water is the best option for infant formulaIt must not be used for cleaning teeth or making iceNewly-restored water must only be used for sanitation purposes until further noticeBoil bowser water before use as a precautionFloodwater must be avoided where possible and children must not play in itIf in contact with it, wash hands with soap, especially before food preparation and eatingIf clearing up floodwater wear protective clothing and cover cuts and grazes Source: Gloucestershire PCT |
| Newly restored water must not be used for preparing food, making ice or brushing teeth, it added. | Newly restored water must not be used for preparing food, making ice or brushing teeth, it added. |
| It should also not be used to bathe young children, in case they swallow it. | It should also not be used to bathe young children, in case they swallow it. |
| David Wickens, from Severn Trent, said it would take several days for water to be declared safe. | David Wickens, from Severn Trent, said it would take several days for water to be declared safe. |
| "We have added extra chlorine so you'll probably get a smell of chlorine and that's all part of the process, but what we need to do next is to go round and take samples from actual customers' taps so that we can then test the quality of the water." | "We have added extra chlorine so you'll probably get a smell of chlorine and that's all part of the process, but what we need to do next is to go round and take samples from actual customers' taps so that we can then test the quality of the water." |
| Severn Trent warned customers to be wary of bogus officials, and if in doubt call 0800 783 4444 to check. | Severn Trent warned customers to be wary of bogus officials, and if in doubt call 0800 783 4444 to check. |
| Environment Agency chief executive Baroness Young said her staff deserved bonuses paid to them just before floods hit the UK. | Environment Agency chief executive Baroness Young said her staff deserved bonuses paid to them just before floods hit the UK. |
| Baroness Young - who herself received a £24,000 bonus - spoke after Gloucestershire residents affected by the floods said the money should be handed to flood victims instead. | Baroness Young - who herself received a £24,000 bonus - spoke after Gloucestershire residents affected by the floods said the money should be handed to flood victims instead. |
| In total nine EA executives, including the director of water management, received awards averaging 10% of their salaries. | In total nine EA executives, including the director of water management, received awards averaging 10% of their salaries. |
| 'Bizarre' | 'Bizarre' |
| Baroness Young said: "The performance-related element of this pay was agreed with staff in April or May and then confirmed to most of them in their June pay long before any flooding took place. | Baroness Young said: "The performance-related element of this pay was agreed with staff in April or May and then confirmed to most of them in their June pay long before any flooding took place. |
| "It would be bizarre to give up on staff who have performed exceptionally well throughout the year and say to them 'I'm terribly sorry but because the weather has been bad we are going to take this away from you'." | "It would be bizarre to give up on staff who have performed exceptionally well throughout the year and say to them 'I'm terribly sorry but because the weather has been bad we are going to take this away from you'." |
| The EA now has no severe flood warnings in place and just one standard flood warning. | The EA now has no severe flood warnings in place and just one standard flood warning. |
| That is for the river Severn from Tewkesbury to upstream of Gloucester, including Deerhurst and Ashleworth. | That is for the river Severn from Tewkesbury to upstream of Gloucester, including Deerhurst and Ashleworth. |
| See where the heaviest rain fellEnlarge Map | See where the heaviest rain fellEnlarge Map |
| As the floods receded, Communities Secretary Hazel Blears told BBC News 24 it was important local and national authorities kept those affected "in our minds" in the months ahead. | As the floods receded, Communities Secretary Hazel Blears told BBC News 24 it was important local and national authorities kept those affected "in our minds" in the months ahead. |
| "What's really important for government now is that we do the clean-up but that we also stay in touch with these people." | "What's really important for government now is that we do the clean-up but that we also stay in touch with these people." |
| Insurance companies are facing payouts of £2.5bn for flood damage. | Insurance companies are facing payouts of £2.5bn for flood damage. |
| The government is seeking EU funding to help with the cost of the clear-up in flood-hit Yorkshire, Oxfordshire, Gloucestershire and Worcestershire. | The government is seeking EU funding to help with the cost of the clear-up in flood-hit Yorkshire, Oxfordshire, Gloucestershire and Worcestershire. |
| Environment Agency floodline: 0845 988 1188 | Environment Agency floodline: 0845 988 1188 |
| Have you been affected by the floods? How are the drinking water supplies? Please use the form below to tell us about your experiences. | Have you been affected by the floods? How are the drinking water supplies? Please use the form below to tell us about your experiences. |
| You can send pictures and video to: yourpics@bbc.co.uk or to send via MMS please dial 61124.Do not endanger yourself or others, take any unnecessary risks or infringe any laws. Click here for terms and conditions on sending photos and video | You can send pictures and video to: yourpics@bbc.co.uk or to send via MMS please dial 61124.Do not endanger yourself or others, take any unnecessary risks or infringe any laws. Click here for terms and conditions on sending photos and video |