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Tourists stranded as jet grounded | Tourists stranded as jet grounded |
(about 4 hours later) | |
Hundreds of holidaymakers have been stranded in the Canary Islands after a holiday firm's only plane was grounded. | Hundreds of holidaymakers have been stranded in the Canary Islands after a holiday firm's only plane was grounded. |
The tourists faced a third day stuck on the islands with no prospect of returning home. | |
The passengers have been left on Gran Canaria since Saturday when a company's charter plane developed a technical problem and was banned from flying. | The passengers have been left on Gran Canaria since Saturday when a company's charter plane developed a technical problem and was banned from flying. |
More than 1,000 Seguro Holidays passengers faced delays after all of its Prestwick flights were cancelled. | |
Hundreds had to spend the night in hotels in Scotland and abroad as they waited to discover whether their holiday flights would go ahead. | Hundreds had to spend the night in hotels in Scotland and abroad as they waited to discover whether their holiday flights would go ahead. |
Seguro has now managed to charter replacement planes for some routes and flights will leave for Faro and Alicante on Monday. | Seguro has now managed to charter replacement planes for some routes and flights will leave for Faro and Alicante on Monday. |
Those staying in self-catering accommodation have been given money for food and drink and our reps are visiting them regularly Richard BurkeSeguro Holidays | |
However, the company has not managed to find a plane to make the two flights to Las Palmas in Gran Canaria. | However, the company has not managed to find a plane to make the two flights to Las Palmas in Gran Canaria. |
About 330 passengers who were due to fly out from Prestwick on Saturday have been given a refund for their cancelled holiday. | |
The plane was supposed to bring holidaymakers back from Las Palmas but they were left with no means of getting home. | |
Declared safe | Declared safe |
Richard Burke, managing director of Seguro, said: "We are not sure what is happening about the people in Las Palmas at the moment though we are doing all we can to get them home. | Richard Burke, managing director of Seguro, said: "We are not sure what is happening about the people in Las Palmas at the moment though we are doing all we can to get them home. |
"Those staying in self-catering accommodation have been given money for food and drink and our reps are visiting them regularly." | "Those staying in self-catering accommodation have been given money for food and drink and our reps are visiting them regularly." |
Seguro's own plane, chartered from Sky Wings, has had its licence suspended due to a problem with its navigation system and will not be allowed to take off again until it is declared safe to fly. | Seguro's own plane, chartered from Sky Wings, has had its licence suspended due to a problem with its navigation system and will not be allowed to take off again until it is declared safe to fly. |
Mr Burke said: "It is with our deepest regret that we had to cancel the flights to Las Palmas but it is something that we can't control, as it is a technical fault with the plane. | Mr Burke said: "It is with our deepest regret that we had to cancel the flights to Las Palmas but it is something that we can't control, as it is a technical fault with the plane. |
"We will terminate our contract with Sky Wings if we can find another plane to operate until the end of the season." | "We will terminate our contract with Sky Wings if we can find another plane to operate until the end of the season." |
Have you been affected by the problems with Seguro? You can contact us at newsonlinescotland@bbc.co.uk. |
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