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| Version 6 | Version 7 |
|---|---|
| PayPal technical problems delay UK transactions | PayPal technical problems delay UK transactions |
| (35 minutes later) | |
| Payments business PayPal has been hit by technical hitches in the UK which has led to some transactions being held for security checks. | Payments business PayPal has been hit by technical hitches in the UK which has led to some transactions being held for security checks. |
| A spokesman for PayPal, which is used on eBay as well as other websites to transfer cash securely, said the business has been having "a few issues" over the last few weeks which have affected a small proportion of customers. | A spokesman for PayPal, which is used on eBay as well as other websites to transfer cash securely, said the business has been having "a few issues" over the last few weeks which have affected a small proportion of customers. |
| Changes have been made to its system to speed up the process when customers transfer funds from their PayPal account to their regular bank account. The process, which previously took three working days, is now meant to take a few hours. | Changes have been made to its system to speed up the process when customers transfer funds from their PayPal account to their regular bank account. The process, which previously took three working days, is now meant to take a few hours. |
| But the volume of the quicker transactions has led to some hitches, meaning some transfers have been held for security checks rather than the money being quickly transferred. | But the volume of the quicker transactions has led to some hitches, meaning some transfers have been held for security checks rather than the money being quickly transferred. |
| "We have had some technical issues which mean more transactions than usual are being reviewed for risk reasons," the spokesman said. | "We have had some technical issues which mean more transactions than usual are being reviewed for risk reasons," the spokesman said. |
| He said the underlying issues have been resolved and PayPal is working to clear up the problems by the end of the week. | He said the underlying issues have been resolved and PayPal is working to clear up the problems by the end of the week. |
| The spokesman declined to put a figure on how many people were thought to be affected but said it was a minority of customers. | The spokesman declined to put a figure on how many people were thought to be affected but said it was a minority of customers. |
| Is PayPal safe? | Is PayPal safe? |
| 14 Sep 2012 | 14 Sep 2012 |
| The safety of PayPal payments is a concern for online shoppers, especially as it isn't covered under the Consumer Credit Act | The safety of PayPal payments is a concern for online shoppers, especially as it isn't covered under the Consumer Credit Act |
| 27 Jan 2012 | 27 Jan 2012 |
| How secure is PayPal for sellers? | How secure is PayPal for sellers? |
| 23 Jun 2012 | 23 Jun 2012 |
| PayPal's buyer protection is short-lived | PayPal's buyer protection is short-lived |
| 14 Jul 2010 | |
| eBay sued for $3.8bn for patent infringement | |
| 16 Jul 2011 | 16 Jul 2011 |
| I need my money but PayPal has frozen me out | I need my money but PayPal has frozen me out |
| PayPal freezes WikiLeaks account | PayPal freezes WikiLeaks account |
| 4 Dec 2010 | 4 Dec 2010 |
| Online payment company says funds were being used for 'illegal activity' in violation of its rules | Online payment company says funds were being used for 'illegal activity' in violation of its rules |
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| Edition: UK | Edition: UK |
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| Some transactions held up for security check as high volume causes hitches in new system meant to quicken transfer of funds | Some transactions held up for security check as high volume causes hitches in new system meant to quicken transfer of funds |
| Payments business PayPal has been hit by technical hitches in the UK which has led to some transactions being held for security checks. | Payments business PayPal has been hit by technical hitches in the UK which has led to some transactions being held for security checks. |
| A spokesman for PayPal, which is used on eBay as well as other websites to transfer cash securely, said the business has been having "a few issues" over the last few weeks which have affected a small proportion of customers. | A spokesman for PayPal, which is used on eBay as well as other websites to transfer cash securely, said the business has been having "a few issues" over the last few weeks which have affected a small proportion of customers. |
| Changes have been made to its system to speed up the process when customers transfer funds from their PayPal account to their regular bank account. The process, which previously took three working days, is now meant to take a few hours. | Changes have been made to its system to speed up the process when customers transfer funds from their PayPal account to their regular bank account. The process, which previously took three working days, is now meant to take a few hours. |
| But the volume of the quicker transactions has led to some hitches, meaning some transfers have been held for security checks rather than the money being quickly transferred. | But the volume of the quicker transactions has led to some hitches, meaning some transfers have been held for security checks rather than the money being quickly transferred. |
| "We have had some technical issues which mean more transactions than usual are being reviewed for risk reasons," the spokesman said. | "We have had some technical issues which mean more transactions than usual are being reviewed for risk reasons," the spokesman said. |
| He said the underlying issues have been resolved and PayPal is working to clear up the problems by the end of the week. | He said the underlying issues have been resolved and PayPal is working to clear up the problems by the end of the week. |
| The spokesman declined to put a figure on how many people were thought to be affected but said it was a minority of customers. | The spokesman declined to put a figure on how many people were thought to be affected but said it was a minority of customers. |