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Signalling fault leads to delays | Signalling fault leads to delays |
(about 2 hours later) | |
Hundreds of commuters were hit by severe delays after a signal failure at Haymarket train station in Edinburgh. | Hundreds of commuters were hit by severe delays after a signal failure at Haymarket train station in Edinburgh. |
Trains travelling to Glasgow, Aberdeen and Fife were affected after signals at Haymarket turned to red following a system fault on Wednesday. | Trains travelling to Glasgow, Aberdeen and Fife were affected after signals at Haymarket turned to red following a system fault on Wednesday. |
Engineers worked from 0830 to 1100 BST to fix the problem, while buses transported passengers to trains in Linlithgow. | Engineers worked from 0830 to 1100 BST to fix the problem, while buses transported passengers to trains in Linlithgow. |
Plans had been made to manually guide the trains through the lights. | Plans had been made to manually guide the trains through the lights. |
Network Rail Scotland said it was working on transporting a backlog of passengers to their destinations. | Network Rail Scotland said it was working on transporting a backlog of passengers to their destinations. |
A half-hour Edinburgh to Glasgow bus service had to be put in place, instead of the normal 15-minute service. | A half-hour Edinburgh to Glasgow bus service had to be put in place, instead of the normal 15-minute service. |
I was sitting on the train and we were all told by a cleaner that it wasn't going anywhere so we all got off Rail passenger | I was sitting on the train and we were all told by a cleaner that it wasn't going anywhere so we all got off Rail passenger |
An hourly service operated from Edinburgh via Fife, again by using buses to Linlithgow. | An hourly service operated from Edinburgh via Fife, again by using buses to Linlithgow. |
Business at the High Court in Edinburgh was among that affected by the fault, with a delay to the Kriss Donald murder trial. | Business at the High Court in Edinburgh was among that affected by the fault, with a delay to the Kriss Donald murder trial. |
Passengers travelling to Prestwick Airport were also affected. | Passengers travelling to Prestwick Airport were also affected. |
Trains running south from Edinburgh operated normally throughout the problem. | Trains running south from Edinburgh operated normally throughout the problem. |
David Simpson, Network Rail route director, said: "The signal failure at Haymarket has caused severe delays to passengers. | David Simpson, Network Rail route director, said: "The signal failure at Haymarket has caused severe delays to passengers. |
"We are extremely sorry for this. Our engineers have now fixed the signal fault. | "We are extremely sorry for this. Our engineers have now fixed the signal fault. |
'Total disregard' | |
"As part of the Waverley redevelopment project major investment is being made in the signalling which services at Haymarket. | "As part of the Waverley redevelopment project major investment is being made in the signalling which services at Haymarket. |
"The problems underline the importance of that work." | "The problems underline the importance of that work." |
A passenger, who was attempting to travel from Waverley to Queen Street at 0920 BST on Wednesday, said the delays caused "chaos" in the station. | A passenger, who was attempting to travel from Waverley to Queen Street at 0920 BST on Wednesday, said the delays caused "chaos" in the station. |
She said: "I was sitting on the train and we were all told by a cleaner that it wasn't going anywhere so we all got off. | She said: "I was sitting on the train and we were all told by a cleaner that it wasn't going anywhere so we all got off. |
"I had to cancel my work through in Glasgow because I was going to be too late." | "I had to cancel my work through in Glasgow because I was going to be too late." |
Another passenger said it took her four hours to get from Lenzie near Glasgow to Edinburgh. | |
She told the BBC news website: "First treated the passengers with total disregard, being told one thing on the train, another at the station and another on the replacement bus service. | |
"No complaint forms were being handed out when I got to Edinburgh. When I left Linlithgow at 11am there were still around 200 people waiting." |