Up to 400,000 people will not be paid as expected on Friday as a result of a problem with the banking system.
Up to 400,000 people will not be paid as expected on Friday as a result of a problem with the banking system.
The Bacs system, an electronic means to process financial transactions, has been running slowly and so not all payments have been sent out in time.
The Bacs system, an electronic means to process financial transactions, has been running slowly and so not all payments have been sent out in time.
Any worker affected by the problem should get their pay by Monday, industry association Apacs has said.
Any worker affected by the problem should get their pay by Monday, industry association Apacs has said.
Banks are also trying to put in place a system to ensure direct debits go through as usual.
Banks are also trying to put in place a system to ensure direct debits go through as usual.
Such payments can be refused if it means people making the payments will go overdrawn.
Such payments can be refused if it means people making the payments will go overdrawn.
Bacs, stands for Bank Automated Clearing System.
Bacs, stands for Bank Automated Clearing System.
Customer apology
Customer apology
This was just a one-off problem. We are pretty sure it is resolved Sandra Quinn, Apacs
This was just a one-off problem. We are pretty sure it is resolved Sandra Quinn, Apacs
The Association of Payment Clearing Services (Apacs) - an association of banks which handles credit transfers - said the delay had been caused by a software problem which had been discovered on Wednesday.
The Association of Payment Clearing Services (Apacs) - an association of banks which handles credit transfers - said the delay had been caused by a software problem which had been discovered on Wednesday.
"We would like to stress to customers that we are doing all we can to resolve it and how sorry we are to people affected by this problem," said spokeswoman Sandra Quinn.
"We would like to stress to customers that we are doing all we can to resolve it and how sorry we are to people affected by this problem," said spokeswoman Sandra Quinn.
She stressed that by Thursday the payment system was operating normally again.
She stressed that by Thursday the payment system was operating normally again.
"This was just a one-off problem. We are pretty sure it is resolved. We are confident that payments that should have been made today will at the latest be in customers' accounts by Monday morning."
"This was just a one-off problem. We are pretty sure it is resolved. We are confident that payments that should have been made today will at the latest be in customers' accounts by Monday morning."
Apacs added that there was no pattern to the glitch and that any company that has been affected by the problem should be making their employees aware of it.
Apacs added that there was no pattern to the glitch and that any company that has been affected by the problem should be making their employees aware of it.
Anyone affected by the fault will be refunded charges should they go overdrawn or breach their overdraft limit as a result of the problem, the group added.
Anyone affected by the fault will be refunded charges should they go overdrawn or breach their overdraft limit as a result of the problem, the group added.
People who need cash for the weekend are being advised to withdraw it over the counter, as cash machines may refuse the withdrawal.
People who need cash for the weekend are being advised to withdraw it over the counter, as cash machines may refuse the withdrawal.
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