This article is from the source 'bbc' and was first published or seen on . It will not be checked again for changes.

You can find the current article at its original source at http://news.bbc.co.uk/go/rss/-/1/hi/uk_politics/6465579.stm

The article has changed 8 times. There is an RSS feed of changes available.

Version 0 Version 1
Push for 'personalised' services Push for 'personalised' services
(10 minutes later)
Prime Minister Tony Blair is backing a a drive towards "personalised" schools and hospitals as he outlines the result of his public services policy review. Prime Minister Tony Blair has called for "truly personalised" schools and hospitals, as he outlined the result of his public services policy review.
People will be able to choose a school or hospital based on league tables that include satisfaction ratings and eBay or Amazon-style feedback, it says. People will choose a school or hospital based on league tables that include satisfaction ratings and eBay or Amazon-style feedback, the review says.
Mr Blair said services must be "focused ever more on the personal needs of those who use them". Mr Blair said government had to follow industry, giving more choice and using a "greater diversity of providers".
The review is the first in a series setting out policy for the next decade.The review is the first in a series setting out policy for the next decade.
'Lessons learnt''Lessons learnt'
It says school websites could also give updated details of children's progress, attendance and homework record.It says school websites could also give updated details of children's progress, attendance and homework record.
Other proposals featured include introducing more NHS "walk-in" centres, especially in places there are not enough doctors, and opening more surgeries in evenings and at weekends.Other proposals featured include introducing more NHS "walk-in" centres, especially in places there are not enough doctors, and opening more surgeries in evenings and at weekends.
Mr Blair said in a foreword to the document that the government faced a choice between "eschewing further reform" or "drawing on the lessons learnt" and working to "personalise and empower". At the document's launch in Hackney, east London, Mr Blair said: "What it is saying is 'What are the lessons we take from the last 10 years and what are the directions of policy that we can drive on to?'"
Chancellor Gordon Brown, Health Secretary Patricia Hewitt and Education Secretary Alan Johnson are also attending the launch in London. He added: "So what we want to do is keep the basic public service values... but make sure they are truly personalised services."
A Number 10 aide said: "In 10 years social democratic values have become the keystone of the state. Chancellor Gordon Brown, Health Secretary Patricia Hewitt and Education Secretary Alan Johnson also attended the launch.
"We now have to ensure that this framework is not only firmly embedded in institutions but the public are able to update, adapt and modernise services based on their own preferences. Mr Brown, the favourite to replace Mr Blair as prime minister later this year, said: "The next stage of improving our public services is personalised services tailored towards people's needs."
"This is about ensuring the same level of service, one which is personal, effective and fair that the public now receive in other walks of life." He promised to make a "major announcement" on the government's city academies programme in his Budget this Wednesday.