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| Dixons firm's 2,000 job plan hope | Dixons firm's 2,000 job plan hope |
| (about 3 hours later) | |
| DSG, the UK's largest electrical retailer, formerly known as Dixon's, has started a technical support service which will create up to 2,000 jobs. | DSG, the UK's largest electrical retailer, formerly known as Dixon's, has started a technical support service which will create up to 2,000 jobs. |
| The company said it would spend £50m over five years on the new service, which will be called "The Techguys". | |
| As well as a call centre, DSG will offer spare parts, repairs and on-site visits to businesses and consumers. | As well as a call centre, DSG will offer spare parts, repairs and on-site visits to businesses and consumers. |
| DSG said eight out of 10 people in the UK need help with hi-tech goods, and the market was worth about £1bn. | |
| "Technology is the circuitry of modern day life and has become as important a utility as water, electricity and gas," said John Clare, DSG's chief executive. | "Technology is the circuitry of modern day life and has become as important a utility as water, electricity and gas," said John Clare, DSG's chief executive. |
| "Domestic technical support rapidly will become as commonplace, if not more so, as visits from plumbers and electricians," he added. | "Domestic technical support rapidly will become as commonplace, if not more so, as visits from plumbers and electricians," he added. |
| The growth in demand for such services is expected to be strong, with DSG predicting that the UK tech-support market could double in size within five years. | The growth in demand for such services is expected to be strong, with DSG predicting that the UK tech-support market could double in size within five years. |
| The company plans to open 200 stand-alone shops across the country, as well as offering 150 service points at its PC World stores. | The company plans to open 200 stand-alone shops across the country, as well as offering 150 service points at its PC World stores. |
| DSG also said that it planned to expand its UK operations across Europe. | DSG also said that it planned to expand its UK operations across Europe. |
| DSG runs 1,450 stores in 14 countries and employs 42,000 people. | DSG runs 1,450 stores in 14 countries and employs 42,000 people. |