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MPs demand travel cover overhaul | MPs demand travel cover overhaul |
(about 6 hours later) | |
Tougher rules over travel insurance are needed to protect holidaymakers unaware that their policies may not cover all their costs, an MPs' report has said. | Tougher rules over travel insurance are needed to protect holidaymakers unaware that their policies may not cover all their costs, an MPs' report has said. |
Ten million people travelling last year would not have been covered for medical costs caused by a terrorist attack, a Treasury Select Committee report said. | Ten million people travelling last year would not have been covered for medical costs caused by a terrorist attack, a Treasury Select Committee report said. |
The report criticised exclusion clauses "buried" in small print, and the way policies are sold by travel agents. | The report criticised exclusion clauses "buried" in small print, and the way policies are sold by travel agents. |
The insurance industry said more regulation would force prices up. | The insurance industry said more regulation would force prices up. |
It also said there were very few complaints about travel insurance policies. | It also said there were very few complaints about travel insurance policies. |
Small print | Small print |
Last year about 20 million people bought travel insurance policies, worth around £670m. | Last year about 20 million people bought travel insurance policies, worth around £670m. |
Policies bought at the same time as a holiday - so-called bundled insurance policies - often throw up more problems than those bought separately, because people do not scrutinise them so carefully, the report found. | Policies bought at the same time as a holiday - so-called bundled insurance policies - often throw up more problems than those bought separately, because people do not scrutinise them so carefully, the report found. |
The committee noted research from consumer watchdog Which?, suggesting only one in five travel agents explained policies to customers. | The committee noted research from consumer watchdog Which?, suggesting only one in five travel agents explained policies to customers. |
HAVE YOUR SAY All the information written on insurance policies should be more user-friendly Gordon Hall, Barnstaple class="" href="http://newsforums.bbc.co.uk/nol/thread.jspa?threadID=5623&start=0&edition=1&ttl=20070225112956">Send us your comments The same research claimed almost two-thirds did not ask about medical history, even though many policies have restrictions for people with pre-existing conditions. | |
The committee is therefore calling for regulation to be broadened to cover travel agents. | The committee is therefore calling for regulation to be broadened to cover travel agents. |
John McFall MP, chair of the Treasury Committee, said: "All too often, exclusions are buried in the small print of insurance policies. | John McFall MP, chair of the Treasury Committee, said: "All too often, exclusions are buried in the small print of insurance policies. |
"Holidaymakers are risking damage to their health or considerable financial loss if they require treatment while abroad or repatriation to the UK." | "Holidaymakers are risking damage to their health or considerable financial loss if they require treatment while abroad or repatriation to the UK." |
Policy announcement | Policy announcement |
However, Nick Starling, director of general insurance at the Association of British Insurers, said the risk of consumers getting a bad deal was low. | However, Nick Starling, director of general insurance at the Association of British Insurers, said the risk of consumers getting a bad deal was low. |
He pointed out that the Financial Ombudsman received only 1,700 complaints last year. | He pointed out that the Financial Ombudsman received only 1,700 complaints last year. |
A Treasury spokesman said: "Last year the Economic Secretary launched a review of travel insurance, including a consultation which closed this week. | A Treasury spokesman said: "Last year the Economic Secretary launched a review of travel insurance, including a consultation which closed this week. |
"We will study the results of this consultation and the Treasury Select Committee report and announce our policy intentions in the coming months." | "We will study the results of this consultation and the Treasury Select Committee report and announce our policy intentions in the coming months." |
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