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Madeley 'livid' over quiz scandal | Madeley 'livid' over quiz scandal |
(30 minutes later) | |
TV host Richard Madeley has said he and wife Judy Finnegan are "livid" about problems with the You Say, We Pay quiz on their Channel 4 show. | |
It follows claims that callers were told to phone a premium rate number even after contestants had been chosen. | It follows claims that callers were told to phone a premium rate number even after contestants had been chosen. |
Speaking to the Daily Mirror Madeley said: "I think it is a cock-up, not a conspiracy. We're angry on behalf of our viewers." | Speaking to the Daily Mirror Madeley said: "I think it is a cock-up, not a conspiracy. We're angry on behalf of our viewers." |
Channel 4 said it plans to refund the callers or donate the money to charity. | |
Hotline | Hotline |
A freephone hotline has been set up for anyone who believes they were not correctly entered into the competition. | A freephone hotline has been set up for anyone who believes they were not correctly entered into the competition. |
Channel 4 has promised to donate any cash profit they may have made during the competition to Great Ormond Street Hospital. | Channel 4 has promised to donate any cash profit they may have made during the competition to Great Ormond Street Hospital. |
Premium rate phone regulator Icstis has also launched an investigation. | Premium rate phone regulator Icstis has also launched an investigation. |
Icstis said it would look into the matter as quickly as possible, owing to the "big public interest" in the allegations. | Icstis said it would look into the matter as quickly as possible, owing to the "big public interest" in the allegations. |
It seems some callers have not been properly entered into the competition Judy Finnegan | It seems some callers have not been properly entered into the competition Judy Finnegan |
The presenters claim they were unaware of the issue surrounding the quiz, which has been suspended until the investigation is complete. | The presenters claim they were unaware of the issue surrounding the quiz, which has been suspended until the investigation is complete. |
Speaking on the show, Finnegan said: "Many of you will have read over the weekend and today that some problems have come to light with the You Say We Pay competition. | Speaking on the show, Finnegan said: "Many of you will have read over the weekend and today that some problems have come to light with the You Say We Pay competition. |
"It seems some callers have not been properly entered into the competition." | "It seems some callers have not been properly entered into the competition." |
Madeley continued: "A full investigation has been launched to find out exactly what's happened, and we won't be running You Say We Pay for the time being. " | Madeley continued: "A full investigation has been launched to find out exactly what's happened, and we won't be running You Say We Pay for the time being. " |
Finnegan added: "Richard and I knew nothing about this until late on Friday afternoon - we were very shocked and also angry on your behalf. We're very sorry." | Finnegan added: "Richard and I knew nothing about this until late on Friday afternoon - we were very shocked and also angry on your behalf. We're very sorry." |
It is being reported this scandal could cost Channel 4 thousands. | It is being reported this scandal could cost Channel 4 thousands. |
Leaked emails | Leaked emails |
A spokesman for the broadcaster said: "We cannot confirm any figures and we would caution against extrapolating them because the number of calls varies significantly from week to week." | A spokesman for the broadcaster said: "We cannot confirm any figures and we would caution against extrapolating them because the number of calls varies significantly from week to week." |
However the network has admitted the problem affects the current and last series of the show. | However the network has admitted the problem affects the current and last series of the show. |
The Mail on Sunday claimed leaked emails showed that the quiz's premium rate entry line continued to be promoted after a contestant had been selected. | The Mail on Sunday claimed leaked emails showed that the quiz's premium rate entry line continued to be promoted after a contestant had been selected. |
Icstis spokesman Rob Dwight said the regulator would ask to view the evidence that led to the Mail on Sunday article. | Icstis spokesman Rob Dwight said the regulator would ask to view the evidence that led to the Mail on Sunday article. |
It will also talk to Channel 4, production company Cactus TV and Eckoh, the provider of the £1-a-time phone service. | It will also talk to Channel 4, production company Cactus TV and Eckoh, the provider of the £1-a-time phone service. |
"As a consumer protection body, we have a duty to investigate all complaints, so that is what we will be doing," Mr Dwight said. | "As a consumer protection body, we have a duty to investigate all complaints, so that is what we will be doing," Mr Dwight said. |
The Mail on Sunday claimed it had obtained a copy of a message sent by Eckoh to Cactus TV timed at 1709 GMT last Wednesday, listing 24 names and numbers. | The Mail on Sunday claimed it had obtained a copy of a message sent by Eckoh to Cactus TV timed at 1709 GMT last Wednesday, listing 24 names and numbers. |
But ten minutes later the programme again invited callers to try their luck on the quiz, the report said. | But ten minutes later the programme again invited callers to try their luck on the quiz, the report said. |
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