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Senior DoH staff 'dissatisfied' | Senior DoH staff 'dissatisfied' |
(about 3 hours later) | |
Fewer than 20% of Department of Health senior civil servants are satisfied with the way it is managed, according to a survey for the government. | Fewer than 20% of Department of Health senior civil servants are satisfied with the way it is managed, according to a survey for the government. |
More than 80% of the 169 surveyed by an external company think the department is not able to oversee change well. | More than 80% of the 169 surveyed by an external company think the department is not able to oversee change well. |
The Tories described the findings as a "vote of no confidence" in Health Secretary Patricia Hewitt. | The Tories described the findings as a "vote of no confidence" in Health Secretary Patricia Hewitt. |
But the department said that after much internal and external change last year, it was "learning from its mistakes". | |
'Need confidence' | 'Need confidence' |
The survey also suggested that confidence in leadership was 37%, compared with 57% across Whitehall. | |
Shadow health secretary Andrew Lansley said: "If [Ms Hewitt] can't successfully lead the 3,500 people in her department then she can't be trusted to lead the 1.4 million people working in the NHS - none of whom know the direction in which the service is headed. | |
"Health professionals need to have confidence in the department's capabilities at this time of cutbacks, closures and financial crisis, and these figures won't exactly encourage that." | "Health professionals need to have confidence in the department's capabilities at this time of cutbacks, closures and financial crisis, and these figures won't exactly encourage that." |
The survey, carried out in October 2006, also showed that about 16% of those questioned thought the department was managed well as a whole, compared with 55% who said it was not. | |
About 28% said the top management team provided effective leadership, while 48% disagreed. | About 28% said the top management team provided effective leadership, while 48% disagreed. |
The Department of Health described last year as "difficult," but a new NHS chief executive and permanent secretary were providing clear direction. | |
"Fundamental improvements to the management and governance of the department have been put in place to make us stronger and more efficient in the long-term," a spokeswoman said. |
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