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| Thousands report Spotify problems around the world | Thousands report Spotify problems around the world |
| (32 minutes later) | |
| Tens of thousands of Spotify users around the world have reported they were unable to stream music on the app. | |
| Downdetector, which tracks platforms, showed more than 20,000 people reported Spotify was not functioning on Wednesday afternoon from 13:30 GMT. | Downdetector, which tracks platforms, showed more than 20,000 people reported Spotify was not functioning on Wednesday afternoon from 13:30 GMT. |
| Thousands more reported issues in the US and parts of Europe. | Thousands more reported issues in the US and parts of Europe. |
| Spotify told the BBC "the issue with Search has been addressed" it was rolling out the update to its users. | |
| However it is unclear how long it will be before the app begins working properly again. | |
| Spotify says it has more than 675 million users worldwide. | Spotify says it has more than 675 million users worldwide. |
| Users reported they were still able to play music they had downloaded onto their device, however they were unable to view artists or use the search function on the app. | Users reported they were still able to play music they had downloaded onto their device, however they were unable to view artists or use the search function on the app. |
| After trying to search for music, the app appears to time out and displays a message reading "something went wrong" with a refresh button. | After trying to search for music, the app appears to time out and displays a message reading "something went wrong" with a refresh button. |
| "We're aware of some issues right now and are checking them out," the firm wrote on social media in response to rising complaints from users. | |
| On social media a number of users told the company they were unhappy with the outage, and the impact the loss of music was having. | |
| One urged the platform to hurry up and fix the issue as they were at the gym, while another pleaded for a quick fix as the loss of music was disrupting their revision. | |
| More significantly, some said they would switch to rival streaming platforms such as YouTube or Apple Music. |