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| Water bills to rise by £86 on average next year | Water bills to rise by £86 on average next year |
| (32 minutes later) | |
| The average water bill will rise by an average of £86 from April, the industry regulator has said. | The average water bill will rise by an average of £86 from April, the industry regulator has said. |
| The steep rise is part of bill increases in England and Wales over the next five years to pay for supply infrastructure upgrades and to reduce sewage discharges, Ofwat said. | The steep rise is part of bill increases in England and Wales over the next five years to pay for supply infrastructure upgrades and to reduce sewage discharges, Ofwat said. |
| The cost increases overall are higher than the regulator had proposed in July, but are lower than water companies had requested. | The cost increases overall are higher than the regulator had proposed in July, but are lower than water companies had requested. |
| Water UK, the trade body for water firms, said the price increases provided "much-needed" investment for the sector. | Water UK, the trade body for water firms, said the price increases provided "much-needed" investment for the sector. |
| The water industry has faced fierce criticism in recent years over pipe leaks and sewage discharges into rivers. Many firms, including the UK's largest supplier, Thames Water, are struggling financially. | The water industry has faced fierce criticism in recent years over pipe leaks and sewage discharges into rivers. Many firms, including the UK's largest supplier, Thames Water, are struggling financially. |
| Over the next five years, the increases in water bills will average out to £31 per year, but Ofwat said firms are expected to hike tariffs by a higher amount in the first year. | Over the next five years, the increases in water bills will average out to £31 per year, but Ofwat said firms are expected to hike tariffs by a higher amount in the first year. |
| However, the bill hike averages have been calculated without inflation, meaning actual bills are likely to be higher. | However, the bill hike averages have been calculated without inflation, meaning actual bills are likely to be higher. |
| David Black, Ofwat chief executive, told the BBC the investment will "deliver significant reduction in sewage spills, further reductions in leakage, and drive up service for customers". | David Black, Ofwat chief executive, told the BBC the investment will "deliver significant reduction in sewage spills, further reductions in leakage, and drive up service for customers". |
| A total of £104bn is to be spent on upgrades for the sector, which Ofwat said would deliver "cleaner rivers and seas and secure long-term drinking water supplies for customers". | A total of £104bn is to be spent on upgrades for the sector, which Ofwat said would deliver "cleaner rivers and seas and secure long-term drinking water supplies for customers". |
| Bill hikes varies by region. Southern Water customers will be hit by the biggest increase, with bills going up 53% - to £642 on average - by 2030. Wessex and Northumbrian Water bills will rise by the smallest amount: 21%. | |
| The announcement of bills rising for Southern Water households comes as supplies to thousands of homes are currently disrupted, with more than 58,000 properties hit. | |
| Thames Water, which is struggling under a huge debt pile, will be able to charge customers 35% more, with annual bills going up to £588 in five years. | |
| The Consumer Council for Water, which helps resolve customer complaints, said the bill rises "may be less than what water companies wanted but they are still more than what many people can afford". | |
| It said customers would be "hit particularly hard from April". | |
| Mike Keil, its chief executive, said at least two in five households in England and Wales "will find these increases difficult to afford". | |
| 'We don't trust companies to spend our money in the right way' | 'We don't trust companies to spend our money in the right way' |
| Rebecca Sinker, member of the Clean Water Action Group in Hastings, said the group was "angry" about costs going up, arguing the water company there, Southern, had not been "keeping up with the infrastructure maintenance". | Rebecca Sinker, member of the Clean Water Action Group in Hastings, said the group was "angry" about costs going up, arguing the water company there, Southern, had not been "keeping up with the infrastructure maintenance". |
| "We don't trust them to spend our money in the right way, and we can't go anywhere else for our water. It's a private company monopoly," she said. | "We don't trust them to spend our money in the right way, and we can't go anywhere else for our water. It's a private company monopoly," she said. |
| Ms Sinker said the group had been getting bacteria readings "way off the scale in terms of safety" in the sea, which was important for the area's fishing and tourist industries. | Ms Sinker said the group had been getting bacteria readings "way off the scale in terms of safety" in the sea, which was important for the area's fishing and tourist industries. |
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