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| Version 2 | Version 3 |
|---|---|
| BA running normal flight schedule | BA running normal flight schedule |
| (about 2 hours later) | |
| British Airways is running flights as normal from Heathrow and Gatwick after averting a strike by cabin crew. | British Airways is running flights as normal from Heathrow and Gatwick after averting a strike by cabin crew. |
| After lengthy talks, BA and the Transport and General Workers Union (T&G) reached an agreement on Monday. | After lengthy talks, BA and the Transport and General Workers Union (T&G) reached an agreement on Monday. |
| However, many BA flights are expected to take off almost empty as thousands of passengers have already made alternative travel arrangements. | However, many BA flights are expected to take off almost empty as thousands of passengers have already made alternative travel arrangements. |
| BA denied it had cut fares to attract new customers but is offering return tickets to Paris for less than £80. | BA denied it had cut fares to attract new customers but is offering return tickets to Paris for less than £80. |
| 'Great value' | 'Great value' |
| Since many passengers have already made alternative plans, BA has many empty seats to fill on Tuesday and Wednesday. | Since many passengers have already made alternative plans, BA has many empty seats to fill on Tuesday and Wednesday. |
| The airline said its "full range" of fares were available but denied that it was slashing its ticket prices. | The airline said its "full range" of fares were available but denied that it was slashing its ticket prices. |
| "These are our normal great value fares that are available year round" said a BA spokesperson. | "These are our normal great value fares that are available year round" said a BA spokesperson. |
| BA FARES Heathrow to Paris - £39Gatwick to Madrid - £37Heathrow to Geneva - £44Heathrow to New York - £248 Heathrow to Miami - £308 Heathrow to Dubai - £288 European fares are one-way, others are returns. All prices include taxes Robert Peston: BA's turbulence | BA FARES Heathrow to Paris - £39Gatwick to Madrid - £37Heathrow to Geneva - £44Heathrow to New York - £248 Heathrow to Miami - £308 Heathrow to Dubai - £288 European fares are one-way, others are returns. All prices include taxes Robert Peston: BA's turbulence |
| However, the cheapest tickets that usually sell six months in advance were available again for flights leaving imminently. | However, the cheapest tickets that usually sell six months in advance were available again for flights leaving imminently. |
| "Passengers can book online for flights leaving today", said BA. | "Passengers can book online for flights leaving today", said BA. |
| Examples of cheap fares include one-way tickets from Heathrow to Paris for £39 and Gatwick to Madrid for £37, with returns costing twice that. | Examples of cheap fares include one-way tickets from Heathrow to Paris for £39 and Gatwick to Madrid for £37, with returns costing twice that. |
| Available long haul fares include a return from Heathrow to New York for £248. | Available long haul fares include a return from Heathrow to New York for £248. |
| However, the move has met with anger from certain passengers whose travel plans have already been disrupted. | However, the move has met with anger from certain passengers whose travel plans have already been disrupted. |
| While flights have all been reinstated, some flights from Heathrow have limited catering, and passengers are being given vouchers to buy food instead. | While flights have all been reinstated, some flights from Heathrow have limited catering, and passengers are being given vouchers to buy food instead. |
| All catering on Gatwick flights is running as normal. | All catering on Gatwick flights is running as normal. |
| In separate news, a strike by Italian air traffic controllers means that there are restrictions on flights to Italy, affecting BA flights as well as other airlines, a BA spokesperson said. | In separate news, a strike by Italian air traffic controllers means that there are restrictions on flights to Italy, affecting BA flights as well as other airlines, a BA spokesperson said. |
| 'Damage' | 'Damage' |
| Pay, pensions and the management of sickness absence were at the heart of the planned two-day strike, called off on Monday. | Pay, pensions and the management of sickness absence were at the heart of the planned two-day strike, called off on Monday. |
| The agreement, reached after more than 120 hours of talks, also means two potential 72-hour strikes earmarked for February have also been cancelled. | The agreement, reached after more than 120 hours of talks, also means two potential 72-hour strikes earmarked for February have also been cancelled. |
| The vast majority of BA's serious revenue comes from a very core group of very frequent flyers Laurie Price, aviation consultant class="" href="http://newsforums.bbc.co.uk/nol/thread.jspa?threadID=5392&edition=1&ttl=20070125104705">Send us your experiences | |
| BA chief executive Willie Walsh said he was "really pleased" with the conclusion to the talks while T&G general secretary Tony Woodley said it was "a fresh start". | BA chief executive Willie Walsh said he was "really pleased" with the conclusion to the talks while T&G general secretary Tony Woodley said it was "a fresh start". |
| But Mr Walsh rejected the notion that BA had "caved in" to the union. | But Mr Walsh rejected the notion that BA had "caved in" to the union. |
| Despite the resolution, there are fears over the impact of the dispute on the airline's reputation. | Despite the resolution, there are fears over the impact of the dispute on the airline's reputation. |
| One BA customer, Jenny Lainchbury, said she had "always flown with BA" but now didn't know if she would "risk flying with the airline again". | |
| She said the experience was stressful because she couldn't get through to anyone at BA by phone. | |
| If the strike had gone ahead it would have threatened her daughter's wedding plans and cost thousands, she said. | |
| Aviation consultant and former BA manager Laurie Price said "damage" had been done. | Aviation consultant and former BA manager Laurie Price said "damage" had been done. |
| "One thing we need to remember is that the vast majority of BA's serious revenue comes from a very core group of very frequent flyers," he said. | "One thing we need to remember is that the vast majority of BA's serious revenue comes from a very core group of very frequent flyers," he said. |