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| Thousands of polystyrene balls leak into Bristol house daily | Thousands of polystyrene balls leak into Bristol house daily |
| (about 4 hours later) | |
| Thousands of polystyrene balls find their way into Michelle Grace's kitchen every day, blocking appliances | |
| Thousands of potentially hazardous polystyrene balls have been leaking into a tenant's house and garden in Bristol "every single day". | Thousands of potentially hazardous polystyrene balls have been leaking into a tenant's house and garden in Bristol "every single day". |
| Michelle lives in a council property in Bedminster and urged the authority to fix the problem that began in December. | Michelle lives in a council property in Bedminster and urged the authority to fix the problem that began in December. |
| The balls appear to be coming through the extractor fans into the kitchen, and from vents into the back garden. | The balls appear to be coming through the extractor fans into the kitchen, and from vents into the back garden. |
| She said it was "deeply unpleasant" and Bristol City Council said it had made fixing the issue a priority. | She said it was "deeply unpleasant" and Bristol City Council said it had made fixing the issue a priority. |
| To date neither the council nor Michelle knows where the balls originate from and said it was a mystery. | To date neither the council nor Michelle knows where the balls originate from and said it was a mystery. |
| "They started seeping through the walls in December last year, after I had my extractor fans replaced," Michelle, who lives in the house with her son said. | "They started seeping through the walls in December last year, after I had my extractor fans replaced," Michelle, who lives in the house with her son said. |
| "It's been happening every single day since. | "It's been happening every single day since. |
| "It doesn't matter if the fans are on or off, the balls seep through. | "It doesn't matter if the fans are on or off, the balls seep through. |
| "In fact they [the extractor fans] are completely blocked now anyway." | "In fact they [the extractor fans] are completely blocked now anyway." |
| The balls are also finding their way into the garden endangering wildlife | The balls are also finding their way into the garden endangering wildlife |
| Michelle said enough polystyrene balls come into the house daily to fill a carrier bag. | Michelle said enough polystyrene balls come into the house daily to fill a carrier bag. |
| "It's deeply unpleasant. | "It's deeply unpleasant. |
| "The balls are getting into my appliances, everything from my toaster, my kettle, and my oven. | "The balls are getting into my appliances, everything from my toaster, my kettle, and my oven. |
| "When my dogs go for a poo I often see they have been eating the balls." | "When my dogs go for a poo I often see they have been eating the balls." |
| Michelle said she reported the issue to Bristol City Council in December and "well over 15 times" in the past year. | Michelle said she reported the issue to Bristol City Council in December and "well over 15 times" in the past year. |
| "They have come to see it. They agree it's a problem with my cavity wall insulation and the extractor fans, but they haven't been able to fix it. | "They have come to see it. They agree it's a problem with my cavity wall insulation and the extractor fans, but they haven't been able to fix it. |
| "I'm at my wits' end. | "I'm at my wits' end. |
| "They haven't given me a date. When I call them I often have to go back to square one. It's like a circus really." | "They haven't given me a date. When I call them I often have to go back to square one. It's like a circus really." |
| Michelle says the balls often fill a shopping bag in a single day | Michelle says the balls often fill a shopping bag in a single day |
| A spokesperson for Bristol City Council said: "This is clearly an unacceptable issue and needs to be investigated immediately. | A spokesperson for Bristol City Council said: "This is clearly an unacceptable issue and needs to be investigated immediately. |
| "Our Response Repair Team are contacting the resident today to arrange a visit and carry out urgent works needed to find a solution which can be put it in place as soon as possible. | "Our Response Repair Team are contacting the resident today to arrange a visit and carry out urgent works needed to find a solution which can be put it in place as soon as possible. |
| "Further inquiries will be made as to why no action has been taken sooner." | "Further inquiries will be made as to why no action has been taken sooner." |