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Primark re-introduces women-only fitting rooms | Primark re-introduces women-only fitting rooms |
(about 1 hour later) | |
Primark will re-introduce women-only fitting rooms alongside combined changing spaces | Primark will re-introduce women-only fitting rooms alongside combined changing spaces |
Primark will reintroduce women-only fitting rooms after concerns were raised about combined changing spaces. | Primark will reintroduce women-only fitting rooms after concerns were raised about combined changing spaces. |
It follows an incident in Cambridge where a woman claimed two men walked in on her in a changing room. | It follows an incident in Cambridge where a woman claimed two men walked in on her in a changing room. |
In a statement on their website, the retailer also said curtains in cubicles would be lengthened and new mechanisms added to keep them in place. | In a statement on their website, the retailer also said curtains in cubicles would be lengthened and new mechanisms added to keep them in place. |
They said it was "important for everyone to have a positive experience in their stores". | They said it was "important for everyone to have a positive experience in their stores". |
The company said combined fitting rooms will still be in place in their stores alongside the female-only changing rooms in 187 of 191 stores in the UK. | The company said combined fitting rooms will still be in place in their stores alongside the female-only changing rooms in 187 of 191 stores in the UK. |
Primark said they were exploring other options in the remaining four, which only have one changing room area. | Primark said they were exploring other options in the remaining four, which only have one changing room area. |
Charlotte Kirby said she would not be going into unisex changing rooms on her own again | Charlotte Kirby said she would not be going into unisex changing rooms on her own again |
Charlotte Kirby said she would not be going into unisex changing rooms on her own again | Charlotte Kirby said she would not be going into unisex changing rooms on her own again |
Last month, customer Charlotte Kirby posted a video on social media about how two men had walked in as she was trying on clothes in the Cambridge store. | |
Primark said: "We want our stores to be places where everyone feels safe and welcome. | Primark said: "We want our stores to be places where everyone feels safe and welcome. |
"We're sorry to hear this hasn't been the experience some people have reported in our fitting rooms." | "We're sorry to hear this hasn't been the experience some people have reported in our fitting rooms." |
Staff would be trained in managing the fitting rooms and supporting customers, it said. | Staff would be trained in managing the fitting rooms and supporting customers, it said. |
The company statement added: "It's really important to us that everyone has a positive experience in our stores. If they don't, we are committed to doing all we can to make things better. | The company statement added: "It's really important to us that everyone has a positive experience in our stores. If they don't, we are committed to doing all we can to make things better. |
"We'll be monitoring these changes closely and continuing to listen to our customers and colleagues," they said. | "We'll be monitoring these changes closely and continuing to listen to our customers and colleagues," they said. |
Find BBC News: East of England on Facebook, Instagram and Twitter. If you have a story suggestion email eastofenglandnews@bbc.co.uk | Find BBC News: East of England on Facebook, Instagram and Twitter. If you have a story suggestion email eastofenglandnews@bbc.co.uk |