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| Version 38 | Version 39 |
|---|---|
| When are the second cost-of-living payments and additional £900 due? | When are the second cost-of-living payments and additional £900 due? |
| (about 20 hours later) | |
| Low-income households eligible for extra help with energy bills should have received a second cost-of-living payment. | Low-income households eligible for extra help with energy bills should have received a second cost-of-living payment. |
| Some groups will be eligible for further payments of up to £900 from April 2023. | Some groups will be eligible for further payments of up to £900 from April 2023. |
| What's happening to my energy bill? | What's happening to my energy bill? |
| Who is getting cost-of-living payments? | Who is getting cost-of-living payments? |
| Two payments totalling £650 have been made to more than eight million low-income households. | Two payments totalling £650 have been made to more than eight million low-income households. |
| The first instalment of £326 was paid between 14 and 31 July. The second instalment of £324 should have reached those eligible by the end of December. | The first instalment of £326 was paid between 14 and 31 July. The second instalment of £324 should have reached those eligible by the end of December. |
| They are available to households who receive the following benefits: | They are available to households who receive the following benefits: |
| Universal Credit | Universal Credit |
| income-based Jobseeker's Allowance | income-based Jobseeker's Allowance |
| income-related Employment and Support Allowance | income-related Employment and Support Allowance |
| Income Support | Income Support |
| working tax credit | working tax credit |
| child tax credit | child tax credit |
| pension credit | pension credit |
| The payment reference on the recipients' bank accounts is their national insurance number, followed by "DWP COL". | The payment reference on the recipients' bank accounts is their national insurance number, followed by "DWP COL". |
| There are 1.1 million people who receive only tax credits, rather than any of the other benefits. They received the second instalment between 23 and 30 November, straight into their bank accounts. The payment reference is "HMRC COLS". Their first payment was paid between 2 and 7 September. | There are 1.1 million people who receive only tax credits, rather than any of the other benefits. They received the second instalment between 23 and 30 November, straight into their bank accounts. The payment reference is "HMRC COLS". Their first payment was paid between 2 and 7 September. |
| People were not eligible for these payments if they receive New Style Employment and Support Allowance, contributory Employment and Support Allowance, or New Style Jobseeker's Allowance - unless they get Universal Credit. | People were not eligible for these payments if they receive New Style Employment and Support Allowance, contributory Employment and Support Allowance, or New Style Jobseeker's Allowance - unless they get Universal Credit. |
| This video can not be played | This video can not be played |
| To play this video you need to enable JavaScript in your browser. | To play this video you need to enable JavaScript in your browser. |
| Worried about energy bills? The BBC's Colletta Smith tells you - in a minute - about four discounts and payments that could help | Worried about energy bills? The BBC's Colletta Smith tells you - in a minute - about four discounts and payments that could help |
| Worried about energy bills? The BBC's Colletta Smith tells you - in a minute - about four discounts and payments that could help | Worried about energy bills? The BBC's Colletta Smith tells you - in a minute - about four discounts and payments that could help |
| Anyone who thinks they are entitled to the help but who has not received it should contact the office that pays their benefit or tax credits, or report it here. | Anyone who thinks they are entitled to the help but who has not received it should contact the office that pays their benefit or tax credits, or report it here. |
| To be eligible for the latest instalment, people must have been claiming and entitled to a benefits payment between 26 August and 25 September, with the exception of pensioner households, who may be able to have a new Pension Credit claim backdated. | To be eligible for the latest instalment, people must have been claiming and entitled to a benefits payment between 26 August and 25 September, with the exception of pensioner households, who may be able to have a new Pension Credit claim backdated. |
| An estimated 850,000 pensioner households do not claim Pension Credit, which is a gateway to these extra payments. | An estimated 850,000 pensioner households do not claim Pension Credit, which is a gateway to these extra payments. |
| Other eligibility details are outlined here for people in England, Wales and Scotland, and here for people in Northern Ireland. | Other eligibility details are outlined here for people in England, Wales and Scotland, and here for people in Northern Ireland. |
| None of these cost-of-living payments affect the tax you pay, or the benefits or tax credits you receive. | None of these cost-of-living payments affect the tax you pay, or the benefits or tax credits you receive. |
| What payments are available in 2023? | What payments are available in 2023? |
| From April, some groups will receive further payments to help with energy costs: | From April, some groups will receive further payments to help with energy costs: |
| £900 in total in three instalments in spring, autumn and spring 2024 to households on means-tested benefits (the same payments listed above) | £900 in total in three instalments in spring, autumn and spring 2024 to households on means-tested benefits (the same payments listed above) |
| £300 for pensioner households in the winter | £300 for pensioner households in the winter |
| £150 to people on certain disability benefits, paid in the summer | £150 to people on certain disability benefits, paid in the summer |
| The government says it will publish more information about the exact timing of the payments. | The government says it will publish more information about the exact timing of the payments. |
| What other support is available? | |
| Everyone's energy bill will be cut by at least £400 this winter. | Everyone's energy bill will be cut by at least £400 this winter. |
| This will be applied over six months, with a reduction of £66 having been made in October and November, and discounts of £67 made every month between December and March 2023. Some customers may receive the money directly into their bank account. | This will be applied over six months, with a reduction of £66 having been made in October and November, and discounts of £67 made every month between December and March 2023. Some customers may receive the money directly into their bank account. |
| The discount will be made automatically by energy suppliers in England, Scotland and Wales. There is no need to apply or to give extra information. | The discount will be made automatically by energy suppliers in England, Scotland and Wales. There is no need to apply or to give extra information. |
| Customers have been warned to ignore scam emails and texts asking for personal information in order to receive the discount. | Customers have been warned to ignore scam emails and texts asking for personal information in order to receive the discount. |
| Direct debit and credit customers will have the money added to their account or automatically to their bank account. | Direct debit and credit customers will have the money added to their account or automatically to their bank account. |
| Customers with pre-payment meters will have the amount applied to their meter, or receive a voucher. However, many people have not been redeeming these vouchers, or may have had a delay in receiving them, and risk missing out on the financial help available. | Customers with pre-payment meters will have the amount applied to their meter, or receive a voucher. However, many people have not been redeeming these vouchers, or may have had a delay in receiving them, and risk missing out on the financial help available. |
| Anyone who does not use mains gas and electricity - such as those using heating oil - will receive an extra £100 on top of the £400. | Anyone who does not use mains gas and electricity - such as those using heating oil - will receive an extra £100 on top of the £400. |
| Separate arrangements are being made for households in Northern Ireland, which has its own energy market. They will receive a single payment of £600 starting in January, which is higher than the rest of the UK owing to the high proportion of households on heating oil. | Separate arrangements are being made for households in Northern Ireland, which has its own energy market. They will receive a single payment of £600 starting in January, which is higher than the rest of the UK owing to the high proportion of households on heating oil. |
| Direct debit customers in Northern Ireland will have the money paid into their bank accounts. Other customers will be sent a voucher to redeem the payment with further details still to be issued. | Direct debit customers in Northern Ireland will have the money paid into their bank accounts. Other customers will be sent a voucher to redeem the payment with further details still to be issued. |
| What help are disabled people getting? | What help are disabled people getting? |
| Up to six million people on the following disability benefits started to receive £150 on 20 September and all should have received the money: | |
| Disability Living Allowance | Disability Living Allowance |
| Personal Independence Payment | Personal Independence Payment |
| Attendance Allowance | Attendance Allowance |
| Scottish Disability Payments | Scottish Disability Payments |
| Armed Forces Independence Payment | Armed Forces Independence Payment |
| Constant Attendance Allowance | Constant Attendance Allowance |
| War Pension Mobility Supplement | War Pension Mobility Supplement |
| Disabled need more help, charities tell Tory rivals | Disabled need more help, charities tell Tory rivals |
| What extra help will pensioners get? | What extra help will pensioners get? |
| Households that receive the Winter Fuel Payment - which is worth £200-£300 and is paid to nearly all homes with at least one person of pension age - should have received an extra £300 in November or December. | Households that receive the Winter Fuel Payment - which is worth £200-£300 and is paid to nearly all homes with at least one person of pension age - should have received an extra £300 in November or December. |
| That should cover nearly all pensioners across the UK. | That should cover nearly all pensioners across the UK. |
| Lower-income pensioners who claim pension credit will receive the money in addition to the £650 support for those on benefits. | Lower-income pensioners who claim pension credit will receive the money in addition to the £650 support for those on benefits. |
| This means a small group of pensioners with disabilities will receive a total of £1,500. | This means a small group of pensioners with disabilities will receive a total of £1,500. |
| BBC experts on six things you can do as cost of living rises | BBC experts on six things you can do as cost of living rises |
| 'It used to be homeless people, now it's working people' | 'It used to be homeless people, now it's working people' |
| Try our Family £1 recipe meal plan | Try our Family £1 recipe meal plan |
| Why are prices rising so much? | Why are prices rising so much? |
| Are you setting up a warm bank? We want your stories | Are you setting up a warm bank? We want your stories |
| What other payments have been made? | What other payments have been made? |
| About 80% of households should have received a £150 energy rebate, often through their council tax bill. | About 80% of households should have received a £150 energy rebate, often through their council tax bill. |
| The payment method depended on whether you pay your council tax by direct debit and where you live in the UK. | The payment method depended on whether you pay your council tax by direct debit and where you live in the UK. |
| Some people were given fuel vouchers through the Household Support Fund, which is distributed by local councils. | Some people were given fuel vouchers through the Household Support Fund, which is distributed by local councils. |
| What else is the government doing to tackle energy prices? | What else is the government doing to tackle energy prices? |
| The government has announced an energy price guarantee, limiting a typical duel-fuel household's annual energy bill to £2,500. | |
| This is not a cap on how much you will actually pay - your bill depends on how much energy you actually use. | This is not a cap on how much you will actually pay - your bill depends on how much energy you actually use. |
| It was initially designed to last for two years, but was then reduced to six months, ending in April 2023. | |
| However, the government has now confirmed the guarantee will now carry but will increase to £3,000. | |
| The plan applies to all households in England, Scotland and Wales, with the "same level of support" available in Northern Ireland. | The plan applies to all households in England, Scotland and Wales, with the "same level of support" available in Northern Ireland. |
| The government also announced a support package to cut energy bills for businesses, for six months from the start of October. | |
| At the time, it promised more targeted support for certain sectors would follow from March. It is expected to set out details of how this will work shortly. | |
| Energy bill help for firms expected to be halved | |
| How is the rising cost of living affecting you? Please get in touch by emailing: haveyoursay@bbc.co.uk. | How is the rising cost of living affecting you? Please get in touch by emailing: haveyoursay@bbc.co.uk. |
| Please include a contact number if you are willing to speak to a BBC journalist. You can also get in touch in the following ways: | Please include a contact number if you are willing to speak to a BBC journalist. You can also get in touch in the following ways: |
| Tweet: @BBC_HaveYourSay | Tweet: @BBC_HaveYourSay |
| Upload your pictures/video here | Upload your pictures/video here |
| Or fill out the form below | Or fill out the form below |
| Please read our terms & conditions and privacy policy | Please read our terms & conditions and privacy policy |
| If you are reading this page and can't see the form you can email us at HaveYourSay@bbc.co.uk. Please include your name, age and location with any submission. | If you are reading this page and can't see the form you can email us at HaveYourSay@bbc.co.uk. Please include your name, age and location with any submission. |