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| Gaia Pope: Delays by police before teen's death, inquest told | Gaia Pope: Delays by police before teen's death, inquest told |
| (3 months later) | |
| This video can not be played | This video can not be played |
| To play this video you need to enable JavaScript in your browser. | To play this video you need to enable JavaScript in your browser. |
| Gaia Pope's family produced a video to show to the inquest jury | |
| Gaia Pope's family produced a video to show to the inquest jury | |
| Police took more than two-and-a-half hours to create a missing person's report for a teenager later found dead despite several calls from her family, an inquest heard. | Police took more than two-and-a-half hours to create a missing person's report for a teenager later found dead despite several calls from her family, an inquest heard. |
| Gaia Pope was suffering with mental health problems and severe epilepsy when she was reported missing from her home in Swanage, Dorset, in 2017. | Gaia Pope was suffering with mental health problems and severe epilepsy when she was reported missing from her home in Swanage, Dorset, in 2017. |
| A police control room supervisor told Dorset Coroner's Court a report should have been filed within 10 minutes. | A police control room supervisor told Dorset Coroner's Court a report should have been filed within 10 minutes. |
| The 19-year-old died of hypothermia. | The 19-year-old died of hypothermia. |
| Gaia Pope's body was found 11 days after she went missing in November 2017 | Gaia Pope's body was found 11 days after she went missing in November 2017 |
| Miss Pope's aunt phoned Dorset Police at 15:41 GMT on 7 November 2017 to report her niece was "distressed" and had run away, the inquest in Bournemouth heard. | Miss Pope's aunt phoned Dorset Police at 15:41 GMT on 7 November 2017 to report her niece was "distressed" and had run away, the inquest in Bournemouth heard. |
| She made two further calls at 16:27 and 16:37, and the force also received an email from Surrey Police at 17:00 detailing a call about Miss Pope's disappearance from her mother, the court was told. | She made two further calls at 16:27 and 16:37, and the force also received an email from Surrey Police at 17:00 detailing a call about Miss Pope's disappearance from her mother, the court was told. |
| Control room dispatcher Lucinda Williams said there was an "expectation" Miss Pope would turn up for a scheduled GP appointment at 17:00. | Control room dispatcher Lucinda Williams said there was an "expectation" Miss Pope would turn up for a scheduled GP appointment at 17:00. |
| A missing person's report was created at 18:15. | A missing person's report was created at 18:15. |
| Miss Pope's disappearance prompted a major search and rescue operation | Miss Pope's disappearance prompted a major search and rescue operation |
| Under questioning, Andrew Mustoe, who was a control room supervisor at the time, said he would have created a missing person's report after the first call was made. | Under questioning, Andrew Mustoe, who was a control room supervisor at the time, said he would have created a missing person's report after the first call was made. |
| At 19:00, Miss Pope was graded by police as a "medium risk of harm" and in the early hours of the following day upgraded to "high risk". | At 19:00, Miss Pope was graded by police as a "medium risk of harm" and in the early hours of the following day upgraded to "high risk". |
| Caoilfhionn Gallagher QC, representing the teenager's maternal family, asked: "Would you agree this was a key time to take urgent action to attempt to find Gaia before it has got dark and given her level of vulnerability? | Caoilfhionn Gallagher QC, representing the teenager's maternal family, asked: "Would you agree this was a key time to take urgent action to attempt to find Gaia before it has got dark and given her level of vulnerability? |
| Mr Mustoe replied: "Yes." | Mr Mustoe replied: "Yes." |
| Asked about the "golden hour" for locating missing people, Mr Mustoe said: "We could have got her recorded as missing earlier." | Asked about the "golden hour" for locating missing people, Mr Mustoe said: "We could have got her recorded as missing earlier." |
| Dorset Police did not make an official request to the HM Coastguard for a search of nearby coastline until 00:02 on 8 November - 18 hours after first logging the teenager as missing, the court heard. | Dorset Police did not make an official request to the HM Coastguard for a search of nearby coastline until 00:02 on 8 November - 18 hours after first logging the teenager as missing, the court heard. |
| Her disappearance prompted a major search operation and her body was found in undergrowth near a clifftop 11 days later. | Her disappearance prompted a major search operation and her body was found in undergrowth near a clifftop 11 days later. |
| The inquest was previously told that Miss Pope had been "anxious" before she went missing due to the imminent release from prison of a man she said had raped her. | The inquest was previously told that Miss Pope had been "anxious" before she went missing due to the imminent release from prison of a man she said had raped her. |
| The inquest continues. | The inquest continues. |
| Follow BBC South on Facebook, Twitter, or Instagram. Send your story ideas to south.newsonline@bbc.co.uk. | Follow BBC South on Facebook, Twitter, or Instagram. Send your story ideas to south.newsonline@bbc.co.uk. |