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Speed ticket worker disciplined | Speed ticket worker disciplined |
(about 2 hours later) | |
A member of Lancashire Police staff has been given a warning after 2,115 speeding tickets had to be cancelled. | A member of Lancashire Police staff has been given a warning after 2,115 speeding tickets had to be cancelled. |
The Independent Police Complaints Commission (IPCC) said the failings in the force's Central Processing Unit resulted in a "total shambles". | The Independent Police Complaints Commission (IPCC) said the failings in the force's Central Processing Unit resulted in a "total shambles". |
It found that paperwork was not completed properly for speeding fines, leaving them open to challenge. | It found that paperwork was not completed properly for speeding fines, leaving them open to challenge. |
One person was given an oral warning and a second has been moved from the unit, the IPCC said. | One person was given an oral warning and a second has been moved from the unit, the IPCC said. |
The inquiry focused on forms which proved speeding notices had been posted to drivers. | The inquiry focused on forms which proved speeding notices had been posted to drivers. |
From July 2006 to October 2007 about 60% of the certificates produced daily from the proof of postage forms were found to be missing or wrong, the IPCC found. | From July 2006 to October 2007 about 60% of the certificates produced daily from the proof of postage forms were found to be missing or wrong, the IPCC found. |
'Totally unacceptable' | 'Totally unacceptable' |
As a result 2,115 tickets were cancelled. | As a result 2,115 tickets were cancelled. |
The staff member given a warning had a charge of failing to follow procedures proven against them at a disciplinary hearing and one of integrity and performance of duties was not proven. | |
Both charges were not proven against the other worker, but concerns were raised about their capability and they were moved to a different job. | |
Naseem Malik, IPCC Commissioner for the North West, said: "The recognised procedures for the production of these particular forms within the Central Process Unit would appear to have descended into a total shambles and, as a result, forms which were required were either missing or incorrect. This was totally unacceptable. | Naseem Malik, IPCC Commissioner for the North West, said: "The recognised procedures for the production of these particular forms within the Central Process Unit would appear to have descended into a total shambles and, as a result, forms which were required were either missing or incorrect. This was totally unacceptable. |
"I appreciate that the workload of the Central Process Unit is huge. However that cannot be used as an excuse for a failure to follow standard procedures." | "I appreciate that the workload of the Central Process Unit is huge. However that cannot be used as an excuse for a failure to follow standard procedures." |
Lancashire Police said they had an "expectation that staff deliver a totally professional service to the public, and will continue to take a strong and robust approach to improve standards within the organisation". | Lancashire Police said they had an "expectation that staff deliver a totally professional service to the public, and will continue to take a strong and robust approach to improve standards within the organisation". |
A spokeswoman added: "There have been lessons learnt from this investigation." | A spokeswoman added: "There have been lessons learnt from this investigation." |