This article is from the source 'bbc' and was first published or seen on . It will not be checked again for changes.
You can find the current article at its original source at http://news.bbc.co.uk/go/rss/-/1/hi/uk/8067945.stm
The article has changed 3 times. There is an RSS feed of changes available.
Version 0 | Version 1 |
---|---|
Record number of trains 'on time' | Record number of trains 'on time' |
(30 minutes later) | |
Nine out of 10 trains ran on time over the last year - the highest proportion since records began in 1992, Network Rail has said. | Nine out of 10 trains ran on time over the last year - the highest proportion since records began in 1992, Network Rail has said. |
A total of 90.6% of trains were on time in the year to March 2009, and April saw a monthly record of 93.5%. | A total of 90.6% of trains were on time in the year to March 2009, and April saw a monthly record of 93.5%. |
In 2002, when Network Rail took over responsibility for rail infrastructure, punctuality was less than 79%. | In 2002, when Network Rail took over responsibility for rail infrastructure, punctuality was less than 79%. |
The TSSA union called the figures "spin", saying they had been better under a nationalised rail service. | |
According to Network Rail, the best performing train company was C2C, operating on the London to Tilbury and Southend lines, which ran 95.3% of its trains on time. | |
Chiltern and Merseyrail also reached the 95% mark. | Chiltern and Merseyrail also reached the 95% mark. |
West Coast upgrade | West Coast upgrade |
Virgin Trains and London Midland performed worse in 2008/9 than in the previous year due to disruption caused by the West Coast Main Line upgrade. | Virgin Trains and London Midland performed worse in 2008/9 than in the previous year due to disruption caused by the West Coast Main Line upgrade. |
Only eight out of 10 Virgin trains were punctual in 2008/9, compared with 86.2% the previous year. | Only eight out of 10 Virgin trains were punctual in 2008/9, compared with 86.2% the previous year. |
London Midland slipped from 88.9% to 86.5%. | London Midland slipped from 88.9% to 86.5%. |
Network Rail's operations and customer service director, Robin Gisby, said passengers were experiencing the most punctual train service ever provided on Britain's railways. | Network Rail's operations and customer service director, Robin Gisby, said passengers were experiencing the most punctual train service ever provided on Britain's railways. |
"But we are far from complacent and realise that passengers still experience some delays, albeit less often than in times past. | "But we are far from complacent and realise that passengers still experience some delays, albeit less often than in times past. |
They do not begin to compare with the old British Rail figures before privatisation in 1996 Gerry Doherty, TSSA leader | |
"Our focus in the years ahead will be to drive performance to even higher levels with particular attention given to reducing the number of very late services." | "Our focus in the years ahead will be to drive performance to even higher levels with particular attention given to reducing the number of very late services." |
The Association of Train Operating Companies (Atoc) said the achievement was significant as it was running one million more timetabled trains last year than British Rail did just before privatisation. | The Association of Train Operating Companies (Atoc) said the achievement was significant as it was running one million more timetabled trains last year than British Rail did just before privatisation. |
Alec McTavish, Atoc's director of policy and operations, said the priority now was to narrow the differences in performance across different services. | Alec McTavish, Atoc's director of policy and operations, said the priority now was to narrow the differences in performance across different services. |
Gerry Doherty, leader of TSSA, said: "These figures are just spin and poppycock. | |
"They do not begin to compare with the old British Rail (BR) figures before privatisation in 1996," he added. | |
"The old InterCity services regularly reported punctuality figures of 92% and the biggest part of BR, Southern, regularly reported figures of 95% during the early 1990s." | |
Ashwin Kumar, director of the transport users watchdog, Passenger Focus, said one in 10 trains runs with delays, meaning there was still room for improvement. | |
He added that the industry must get better at providing passengers with information and telling passengers about the compensation owed. | |
What's your experience of your train service? Send us your comments using the form below. | What's your experience of your train service? Send us your comments using the form below. |
The BBC may edit your comments and not all emails will be published. Your comments may be published on any BBC media worldwide. Terms & Conditions | The BBC may edit your comments and not all emails will be published. Your comments may be published on any BBC media worldwide. Terms & Conditions |