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| Version 47 | Version 48 |
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| What is the energy price cap and how high will bills go? | What is the energy price cap and how high will bills go? |
| (about 1 hour later) | |
| Energy bills for a typical household will rise to £3,549 a year on 1 October, when a new price cap is introduced. | Energy bills for a typical household will rise to £3,549 a year on 1 October, when a new price cap is introduced. |
| With calls for more help with costs growing, plans to reduce bills for households using less energy at peak times are expected soon. | |
| What is the energy price cap and what will I pay? | What is the energy price cap and what will I pay? |
| The £3,549 figure is not a limit on the amount you will actually pay for your energy. It is the annual bill for a typical household, now that the price cap has been increased. | |
| Big energy users will pay more, and people who use less energy will pay less. | |
| The highest energy users, for example four or five people in a five bedroom house, could expect a bill of around £5,000. That's about a quarter of UK households. | |
| A similar number of low energy users living in flats or small houses could pay about £2,000. | |
| These bills are all based on the price cap - the maximum amount that energy companies are allowed to charge households for each unit of energy they use (the kilowatt hour or kWh on your bills). It also limits the standing charge - the fee customers pay for being connected to to the energy grid. | |
| Ofgem, the energy regulator, sets the price cap according to how much energy companies themselves have to pay for the electricity and gas which they supply to households. It sets the energy price cap every three months for England, Scotland and Wales. | |
| Energy prices in Northern Ireland are controlled separately, but have also increased sharply. | Energy prices in Northern Ireland are controlled separately, but have also increased sharply. |
| Ofgem: Check if the energy price cap affects you | Ofgem: Check if the energy price cap affects you |
| How high might bills go? | How high might bills go? |
| The typical bill under the existing price cap is £1,971 a year, or £2,017 for the 4.5 million households with a pre-payment meter. | |
| The rise in October to £3,549, or £3,608 for those on pre-payment meters, is an 80% increase. | |
| Analysts at Cornwall Insight forecast further increases in January, when the price cap is updated again. They say the typical bill will then be £5,386 a year and that more rises will follow. | |
| However, Ofgem says predictions of future price cap levels should be treated with "extreme caution". | However, Ofgem says predictions of future price cap levels should be treated with "extreme caution". |
| How can I save money on my energy bills? | How can I save money on my energy bills? |
| Plans to offer discounts to households which use less electricity at peak times, are expected in early September from National Grid ESO, which runs the UK's electricity system. | |
| Customers who don't use energy-hungry appliances between 17:00 and 20:00 BST could get money back for the energy they save during this time. | Customers who don't use energy-hungry appliances between 17:00 and 20:00 BST could get money back for the energy they save during this time. |
| However, it's thought only households with smart meters will qualify and it can take a few weeks to get one installed. | However, it's thought only households with smart meters will qualify and it can take a few weeks to get one installed. |
| The Energy Saving Trust says making several small changes to energy habits can also help reduce bills, such as taking quicker showers and hanging out clothes to dry. | |
| According to the Centre for Sustainable Energy, tumble dryers use between 2 and 3 kWh for every hour they're on, while ovens use about 2 kWh and dishwashers between 1 and 1.5 kWh. | |
| Improving your home's insulation can also cut bills. | Improving your home's insulation can also cut bills. |
| Why are energy prices so high? | Why are energy prices so high? |
| Energy prices rose sharply when lockdown lifted and the economy began to return to normal. | Energy prices rose sharply when lockdown lifted and the economy began to return to normal. |
| They have also increased because Russian has sharply cut its supplies of gas to Europe.. | |
| This has pushed up the price of gas across the continent, including in the UK. | This has pushed up the price of gas across the continent, including in the UK. |
| Gas and electricity producers raised their prices so rapidly in 2021 that many energy suppliers collapsed. | Gas and electricity producers raised their prices so rapidly in 2021 that many energy suppliers collapsed. |
| Ofgem has been increasing the price cap to try and ensure the remainder stay in business. | Ofgem has been increasing the price cap to try and ensure the remainder stay in business. |
| What's the effect on customers? | What's the effect on customers? |
| Energy price rises are expected to put many people into fuel poverty, meaning they can't afford to keep their homes at an adequate temperature. | |
| Energy company E.on UK suggests one in eight households are currently struggling to pay their bills. It says that could rise to 40% by October when the new price cap kicks in. | Energy company E.on UK suggests one in eight households are currently struggling to pay their bills. It says that could rise to 40% by October when the new price cap kicks in. |
| The NHS has warned that growing numbers of people will see their health worsen, unless the government takes further action to limit price increases. | The NHS has warned that growing numbers of people will see their health worsen, unless the government takes further action to limit price increases. |
| The NHS Confederation said many people will have to choose between skipping meals or heating their homes. | The NHS Confederation said many people will have to choose between skipping meals or heating their homes. |
| What help will I get to pay my energy bills? | What help will I get to pay my energy bills? |
| All UK households will be given a one-off £400 discount on their fuel bills from October. | All UK households will be given a one-off £400 discount on their fuel bills from October. |
| In addition, £650 will be paid to more than eight million low-income households who receive benefits or tax credits. | In addition, £650 will be paid to more than eight million low-income households who receive benefits or tax credits. |
| There are further payments of £300 to pensioner households and £150 to disabled people. | There are further payments of £300 to pensioner households and £150 to disabled people. |
| Fifty disability charities have called on Tory leadership rivals Liz Truss and Rishi Sunak to promise more support | Fifty disability charities have called on Tory leadership rivals Liz Truss and Rishi Sunak to promise more support |
| Vulnerable families can also claim help through the Household Support Fund, the Warm Home Discount scheme, and hardship funds run by energy companies. | Vulnerable families can also claim help through the Household Support Fund, the Warm Home Discount scheme, and hardship funds run by energy companies. |
| How do I get the £400 energy grant and £650 cost-of-living payment? | How do I get the £400 energy grant and £650 cost-of-living payment? |
| Ofgem: Getting help if you can't afford your energy bills | Ofgem: Getting help if you can't afford your energy bills |
| What happens if I don't pay my energy bills? | What happens if I don't pay my energy bills? |
| Your supplier must give you a chance to clear your debt through an agreed payment plan. | Your supplier must give you a chance to clear your debt through an agreed payment plan. |
| If you don't agree, the supplier may make you move to a pre-payment meter. | |
| In extreme cases, you might be threatened with disconnection. | In extreme cases, you might be threatened with disconnection. |
| What can I do if I can't afford my energy bill? | What can I do if I can't afford my energy bill? |
| How are you preparing for the rise in energy bills and cost of living? You can get in touch by emailing: haveyoursay@bbc.co.uk. | How are you preparing for the rise in energy bills and cost of living? You can get in touch by emailing: haveyoursay@bbc.co.uk. |
| Please include a contact number if you are willing to speak to a BBC journalist. You can also get in touch in the following ways: | Please include a contact number if you are willing to speak to a BBC journalist. You can also get in touch in the following ways: |
| WhatsApp: +44 7756 165803 | WhatsApp: +44 7756 165803 |
| Tweet: @BBC_HaveYourSay | Tweet: @BBC_HaveYourSay |
| Or fill out the form below | Or fill out the form below |
| Please read our terms & conditions and privacy policy | Please read our terms & conditions and privacy policy |
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