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What is the Ofgem energy price cap and how much are bills falling? | |
(about 1 month later) | |
Gas and electricity prices will fall by 7% in England, Scotland and Wales on 1 July. | |
Under the new energy price cap, the typical annual dual-fuel bill paid by direct debit will be £1,568 per year. | |
However, while bills will be at their lowest for two years, they remain about £400 higher than they were three years ago. | |
What is the energy price cap? | What is the energy price cap? |
The energy price cap covers 28 million households in England, Wales and Scotland and is set every three months, external by the energy regulator Ofgem. | The energy price cap covers 28 million households in England, Wales and Scotland and is set every three months, external by the energy regulator Ofgem. |
It fixes the maximum price that can be charged for each unit of energy on a standard - or default - tariff for a typical dual-fuel household which pays by direct debit. | It fixes the maximum price that can be charged for each unit of energy on a standard - or default - tariff for a typical dual-fuel household which pays by direct debit. |
Between 1 July and 30 September, gas prices will be capped at 5.48p per kilowatt hour (kWh), and electricity at 22.36p per kWh. | |
The cap does not apply in Northern Ireland, which has its own energy market. Prices are also falling there. | The cap does not apply in Northern Ireland, which has its own energy market. Prices are also falling there. |
How much is my bill likely to go down? | How much is my bill likely to go down? |
From 1 July, a dual-fuel direct debit household using a typical amount of energy, external will pay £1,568 per year, a drop of £122. | |
Typical bills for those who pay their bills every three months by cash or cheque will fall by £129 to £1,668. | |
What is a typical household? | What is a typical household? |
Your energy bill depends on the overall amount of gas and electricity you use, and how you pay. | |
The type of property you live in, how energy efficient it is, and how many people live there, are also relevant. | The type of property you live in, how energy efficient it is, and how many people live there, are also relevant. |
The Ofgem cap is based on a "typical household" using 11,500 kWh of gas and 2,700 kWh of electricity a year with a single contract for gas and electricity, which they settle by direct debit. | |
The vast majority of people pay their bill this way, to help spread payments across the year. | The vast majority of people pay their bill this way, to help spread payments across the year. |
Those who pay every three months by cash and cheque are charged more. | Those who pay every three months by cash and cheque are charged more. |
In March, Ofgem said it was considering a range of options for changing the current energy cap system, including charging different prices throughout the day to reflect periods of high demand. | |
What is happening to prepayment customers? | What is happening to prepayment customers? |
From 1 July households on prepayment meters will pay slightly less than those on direct debit, with a typical bill of £1,522, a drop of £121. | |
Since April they have paid the same as those on direct debit, but were previously charged more. | Since April they have paid the same as those on direct debit, but were previously charged more. |
About four million households had prepayment meters in April 2024, according to Ofgem. | |
Many have been in place for years, but some were installed more recently after customers struggled to pay higher bills. | |
New rules mean suppliers must give customers more opportunity to clear their debts before switching them to a meter, and they cannot be installed at all in certain households. | New rules mean suppliers must give customers more opportunity to clear their debts before switching them to a meter, and they cannot be installed at all in certain households. |
What are standing charges and how are they changing? | What are standing charges and how are they changing? |
Although the overall cap has fallen, standing charges - a fixed daily amount which covers the costs of connecting to a supply - are staying the same. | |
These are typically 60p a day for electricity and 31p a day for gas, although they vary by region. | |
Campaigners including the financial journalist Martin Lewis have said these charges are unfair because they make up a disproportionately large part of the bill of low energy users. | |
Ofgem said tens of thousands of customers responded to its recent consultation about how the charges work. | |
Listen: The Martin Lewis podcast - standing charges | |
Listen: The Martin Lewis podcast - standing charges | |
Separately, the regulator is also adding £28 to everyone's bill over the year to cover the cost of dealing with £3.1bn of debt that customers owe to suppliers. | |
Should I fix my energy prices? | Should I fix my energy prices? |
The fall in energy prices raised hopes that suppliers would offer cheaper, fixed-price deals. | The fall in energy prices raised hopes that suppliers would offer cheaper, fixed-price deals. |
These offer certainty for a set period, but if prices drop further, people could find themselves stuck at the higher price. | These offer certainty for a set period, but if prices drop further, people could find themselves stuck at the higher price. |
Analysts at the consultancy Cornwall Insight have forecast that typical bills will rise to £1,762 in October, staying at that level in January. However, the reality may be different. | |
When considering fixed-price deals, Ofgem says people should seek independent advice and consider what is most important for them - the lowest price or the security of a fixed deal. | |
Price comparison website Uswitch warned customers to check whether fixed deals had exit fees before signing up. | |
What financial help is available for energy bills? | |
Certain groups - such as pensioners and those on some means-tested or disability benefits - received extra cost-of-living payments when bills soared after the pandemic. | |
But much of that extra support has ended. | |
The £500m Household Support Fund,, external which was introduced in September 2021 to help vulnerable customers, had been due to end in March 2024. | |
However, Chancellor Jeremy Hunt announced a six-month extension in the spring Budget. | However, Chancellor Jeremy Hunt announced a six-month extension in the spring Budget. |
The Warm Home Discount scheme, external continues to offer a discount to eligible pensioners and low income households. | The Warm Home Discount scheme, external continues to offer a discount to eligible pensioners and low income households. |
The government's Fuel Direct Scheme, external can help people to repay an energy debt directly from their benefit payments. | |
In addition, suppliers must offer customers affordable payment plans or repayment holidays if they are struggling with bills. | |
Most suppliers also offer hardship grants. | Most suppliers also offer hardship grants. |
The energy support scheme for businesses, which offered firms a discount on wholesale prices, ended in March 2024. | |
What can I do if I can't pay my energy bill? | What can I do if I can't pay my energy bill? |
What can I do if I can't pay my energy bill? | What can I do if I can't pay my energy bill? |
Ofgem: Help with bills, external | Ofgem: Help with bills, external |
Ofgem: Help with bills, external | Ofgem: Help with bills, external |
Related Topics | Related Topics |
Energy customer switching | Energy customer switching |
Ofgem | Ofgem |
Personal finance | Personal finance |
Energy industry | Energy industry |
Cost of Living | Cost of Living |
The world explained | |
Oil & Gas industry | Oil & Gas industry |
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