I Have Read Thousands of Résumés, and I Have Some Advice

https://www.nytimes.com/2021/04/17/opinion/resume-advice.html

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In the last decade, I have revised 3,000 résumés while working as a college career adviser. Here is my advice: The strongest will fit on a single page. Exceptions are few. An 8.5-by-11-inch sheet of letter paper fits about 700 words. So be efficient. Recruiters often say they spend six seconds reviewing the average candidate. Are you worth seven?

I would lose my mind if all I did was revise résumés, and so I got curious about their history.

The internet says Leonardo da Vinci wrote the first résumé in the late 15th century. He pitched his weaponry chops — not his artistic services — to Ludovico Sforza, the Duke of Milan. It seems right that Leonardo would have “Invented résumé” on his résumé, but wrong that he met the future patron of “The Last Supper” by applying for the job of entry-level war maker. A Renaissance man and a career changer.

Leonardo knew his audience: “Most Illustrious Lord,” he opens. I can’t help imagining the eye roll of the Milanese Department of Military Affairs HR analyst on whose desk this thing landed, unsolicited, with a thunk. “I shall endeavor, without prejudice to anyone else, to explain myself to Your Excellency.” It goes on like that for a little while. Geniuses need résumé advice, too, and if Leonardo were my advisee, I’d start by telling him to limit the sycophantic window dressing.

Still, there are real strengths. He writes, “I have kinds of mortars, most convenient and easy to carry; and with these I can fling small stones almost resembling a storm; and with the smoke of these cause great terror to the enemy, to his great detriment and confusion.” One could do worse than to imitate the specificity of his enumeration of relevant experience, though I wince at his description of death facilitation as a career skill.

I wanted to push back against this too-neat and much-blogged history (Leonardo da Vinci, really?), and try to square what I found with my experience of advising job seekers anxious to capture the attention of today’s Dukes of Milan. They all work in tech. I discovered a surprising (to me) number of scholarly essays about these maligned documents and their rise to prominence in the 20th century.

They make peer-reviewed arguments about how résumés convey meaning — and what happens when we feed people with rich histories and full identities into the labor market’s meat grinder. The conclusions are not encouraging. Even strong résumés hardly ever predict an applicant’s real capacity to do a job. When presented with a slate of candidates, hiring managers — even the robots — exhibit sundry biases related to race, gender, ethnicity and education. No one seems to know how, precisely, experience molds people to fit labor slots.

Yet the résumé’s demise (promised since the 1980s, when VHS profiles figured to replace paper) seems always to recede beyond the horizon.

Before his death in 2005, Randall Popken taught English and writing at Tarleton State University, Texas. His account of the résumé’s rise (by far the most engaging — though the competition is, let us say, not stiff) tracks their early presence in business writing textbooks in the 1920s.

In “The Pedagogical Dissemination of a Genre: The Résumé in American Business Textbooks, 1914-1939,” Popken argued that mass pedagogy popularized and standardized résumés as we know them. “I do not mean to suggest that the authors of these textbooks exactly invented the résumé,” he writes, but “this is the site where — for the small but influential audience of future businesspeople — the résumé entered and became stabilized in American professional culture.”

I found a few things in my own efforts to track the first references to résumés in the American press. The earliest request for a résumé in a classified ad that I could find comes from The New York Times in November 1917. An advertisement for “sales correspondent” asks applicants to “bring résumé of experience.”

Here, résumé means summary or recapitulation. In loads of American newspapers, the word résumé appears in theater and book reviews well before it shows up in classifieds. So while this might be the first time someone deployed résumé to refer to a professional summary, it predates the evolution of the word into a stand-alone term.

I care less about French meanings and false cognates than about the word résumé in the United States’ distinctive usage. When describing the “chiefly North American” use of résumé (most of the world prefers “C.V.s”), the Oxford English Dictionary points to The Hartford Courant on April 3, 1938. An ad for a “casualty claim examiner” encourages candidates to “send complete résumé with snapshot.”

I found an even earlier example. In The New York Herald Tribune, on Dec. 27, 1931, the “Executive Service Corporation” on East 42nd Street posted the following ad: “Acct & statistical exp.; bring written résumé.” It felt like finding the first sonnet written on a 15th-century bar napkin.

Popken argues in “A Theoretical Study of Indirect Speech Acts in Résumés” that the act of reading a résumé can entail “an aggressive manufacture of meanings beyond those assumed by the literal text.” Herein lies a clear linguistic challenge.

To the floor of my rag and bone shop fall all superfluous meanings and innuendo. I tell advisees to describe previous work in bullet points. Use only strong verbs: led, managed, created, built, sold, exceeded, presented, collaborated, implemented and succeeded. Do this even if you think different words better describe your achievements during these grueling years: endured, survived, marched, overcame, wept, fought, broke, failed, blundered, relapsed, loved. This will improve the impression that you make on the reader!

I didn’t know I would have this career. I don’t remember applying. Sure, résumés are one way to ply craft. To obsess over word counts, syllables and meanings.

But lately, I keep imagining myself as the protagonist in some maudlin campus novel. The protagonist works at an unnamed New England college. He spends his life in quiet service to future captains of finance, technology, medicine and law. He never rises above the rank of associate dean, Leonardo da Vinci Center for Career Advancement. In the end, word spreads throughout LinkedIn that he lies on his deathbed, and his former students flock to campus for a tearful thank you, and one final revision.

He never realizes the résumés constitute his magnum opus.

Want some real advice? Résumés do violence to language. They are poetry, inverted. You must dry the joy from the bones of words; drain the human sauce; leave a labored husk printed on eggshell. Only then can you guilelessly communicate that you were on the dean’s list at your university for five of eight total semesters. And hope it matters.

Don’t add languages you haven’t mastered. Everyone will know you don’t speak “conversational” Spanish. And no one cares that you once went to France.

Good luck in your search.

A-J Aronstein is the dean of Barnard College’s career center.

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