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| ‘Something went wrong’: Twitter suffers unexplained outage | ‘Something went wrong’: Twitter suffers unexplained outage |
| (32 minutes later) | |
| Users trying to access the social media platform Twitter on Friday evening saw the ominous message “Something went wrong.” The company’s blog, where outage explanations are normally posted, was also offline. | Users trying to access the social media platform Twitter on Friday evening saw the ominous message “Something went wrong.” The company’s blog, where outage explanations are normally posted, was also offline. |
| The tracking website DownDetector showed more than 50,000 reports of the outage in just 15 minutes, shortly after 5 pm Pacific time, the timezone at Twitter’s San Francisco, California headquarters. | The tracking website DownDetector showed more than 50,000 reports of the outage in just 15 minutes, shortly after 5 pm Pacific time, the timezone at Twitter’s San Francisco, California headquarters. |
| Attempts to access Twitter’s blog returned a text error message about “upstream connect error or disconnect/reset before headers” due to “connection failure.” | |
| The service was back up for some users as of 5:27 pm Pacific, without an explanation. So was the company blog, where the most recent post was the April 14 announcement about the “responsible, responsive, and community-driven machine learning (ML) systems.” | |
| Twitter’s nearly 200 million active users occasionally experience difficulties accessing the site, but global outages are rare. The most notable recent crash was on October 15, 2020, just ahead of the competing TV town halls by US President Donald Trump and his challenger Joe Biden, and following the company’s decision to lock the account of the New York Post over its reporting of a scandal featuring Biden’s son. | |
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