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Starbucks apologises to Mandelson | |
(about 2 hours later) | |
US coffee chain Starbucks has apologised for comments about the UK economy which prompted a four-letter word tirade from Lord Mandelson. | |
The business secretary hit out at comments by Starbucks chairman Howard Schulz said in a TV interview that the UK was in an economic "spiral". | |
A Starbucks spokesman said there had been no intention by the company to criticise the UK economy. | |
The peer welcomed the apology, saying he considered the matter closed. | |
Lord Mandelson denied Mr Schulz's claim about the economy in an interview with the TV channel. But newspaper reports suggest the business secretary later used abusive language about Mr Schulz. | |
Speaking at a diplomatic reception in New York, Lord Mandelson is reported by The Daily Telegraph to have launched into an angry tirade against Mr Shculz, saying: "Why should I have that guy running down the country?". | |
He then reportedly used a four-letter word to ask who Mr Schulz was, adding: "How the hell are they [Starbucks] doing?" | He then reportedly used a four-letter word to ask who Mr Schulz was, adding: "How the hell are they [Starbucks] doing?" |
Closures | Closures |
Asked to comment on the story, a spokesman for Lord Mandelson said: "We don't stand by the language. But we do stand by the sentiment." | Asked to comment on the story, a spokesman for Lord Mandelson said: "We don't stand by the language. But we do stand by the sentiment." |
Starbucks has recently announced the closure of nearly 1,000 unprofitable shops around the world. | Starbucks has recently announced the closure of nearly 1,000 unprofitable shops around the world. |
Mr Schulz's criticism of the US economy came in an interview with Maria Bartiromo, of US financial channel CNBC, where he was promoting the launch of a new product. | Mr Schulz's criticism of the US economy came in an interview with Maria Bartiromo, of US financial channel CNBC, where he was promoting the launch of a new product. |
I am glad that Mr Schultz has stepped back from his original remarks. I made my point and regard the matter as closed. Lord Mandelson | |
He was quizzed about international business conditions and the economic situation in the UK, telling Ms Bartiromo: "Unemployment, the subprime mortgage crisis specifically in the UK, and I think consumer confidence in the UK is very, very poor." | He was quizzed about international business conditions and the economic situation in the UK, telling Ms Bartiromo: "Unemployment, the subprime mortgage crisis specifically in the UK, and I think consumer confidence in the UK is very, very poor." |
Lord Mandelson appeared on the same programme an hour later to insist Mr Schulz was wrong about the British economy. | Lord Mandelson appeared on the same programme an hour later to insist Mr Schulz was wrong about the British economy. |
He said: "The UK is not spiralling, although I have noticed that Starbucks is in a great deal of trouble. But that may be because of their overexposure given the state of the market. So please do not project Starbucks onto the UK economy as a whole." | He said: "The UK is not spiralling, although I have noticed that Starbucks is in a great deal of trouble. But that may be because of their overexposure given the state of the market. So please do not project Starbucks onto the UK economy as a whole." |
But the Starbucks spokesman insisted there had been no intention to criticise the performance of the British economy. | |
"It is a difficult economic situation in the US and around the world. Please be assured that Starbucks has no intention of criticising the economic situation in the UK," he said. | |
"The reality of the global economy is that no country is immune to the difficulties. We are all in this together and as a global business we are committed to each and every market we serve. | |
Lord Mandelson said: "I am glad that Mr Schultz has stepped back from his original remarks. I made my point and regard the matter as closed." |