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| Version 0 | Version 1 |
|---|---|
| BA pays out for cancelled flights | BA pays out for cancelled flights |
| (about 1 hour later) | |
| British Airways has paid out compensation to passengers who have seen their flights cancelled. | British Airways has paid out compensation to passengers who have seen their flights cancelled. |
| A new European Court of Justice ruling has persuaded it to pay out to an unspecified group of complainants. | |
| BA reported a £70m loss in the first nine months of its financial year and is seeking voluntary redundancies. | BA reported a £70m loss in the first nine months of its financial year and is seeking voluntary redundancies. |
| The Times newspaper reports that the group compensated includes 21 Britons, and that each passenger received an average of £388. | The Times newspaper reports that the group compensated includes 21 Britons, and that each passenger received an average of £388. |
| The new ruling, which came about following a case involving the Italian flag-carrier Alitalia, states that airline passengers are entitled to compensation when a flight is cancelled because of a technical fault. | The new ruling, which came about following a case involving the Italian flag-carrier Alitalia, states that airline passengers are entitled to compensation when a flight is cancelled because of a technical fault. |
| Under EU law, airlines are obliged to offer compensation to passengers for cancelled flights, unless they offer alternative travel arrangements or if extraordinary circumstances apply. | Under EU law, airlines are obliged to offer compensation to passengers for cancelled flights, unless they offer alternative travel arrangements or if extraordinary circumstances apply. |
| We continue to comply with the relevant European legislation and will always look at each claim that is made against us on its individual merits BA spokesman | We continue to comply with the relevant European legislation and will always look at each claim that is made against us on its individual merits BA spokesman |
| Consumer groups and the European Commission have accused airlines of abusing the "extraordinary circumstances" clause to avoid paying redress. But that clause is no longer available to explain away technical faults. | Consumer groups and the European Commission have accused airlines of abusing the "extraordinary circumstances" clause to avoid paying redress. But that clause is no longer available to explain away technical faults. |
| According to The Times, among those who may now be able to claim compensation are the thousands of passengers stuck at Heathrow during the troubled opening of Terminal 5 last year. | According to The Times, among those who may now be able to claim compensation are the thousands of passengers stuck at Heathrow during the troubled opening of Terminal 5 last year. |
| A British Airways spokesman said: "We continue to comply with the relevant European legislation and will always look at each claim that is made against us on its individual merits. | A British Airways spokesman said: "We continue to comply with the relevant European legislation and will always look at each claim that is made against us on its individual merits. |
| "In light of the recent European Court of Justice ruling we reviewed a very small number of cases made against us and agreed to settle their claims, without admitting liability. | "In light of the recent European Court of Justice ruling we reviewed a very small number of cases made against us and agreed to settle their claims, without admitting liability. |
| "This ruling applies to all EU-based airlines and to all airlines when operating a flight out of an EU country." | "This ruling applies to all EU-based airlines and to all airlines when operating a flight out of an EU country." |