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‘Pure Hell for Victims’ as Stimulus Programs Draw a Flood of Scammers | ‘Pure Hell for Victims’ as Stimulus Programs Draw a Flood of Scammers |
(about 16 hours later) | |
The federal government’s stimulus checks were meant to help people exactly like Krystle Phelps of Owasso, Okla. | The federal government’s stimulus checks were meant to help people exactly like Krystle Phelps of Owasso, Okla. |
She and her husband, Christopher, who have two children, recently lost their incomes after Oklahoma shut down the bars near Tulsa that she cleaned and that he supplied with vending machines. But when Ms. Phelps, 33, went to the I.R.S. website to check on the status of her family’s stimulus funds, she learned someone else had filed taxes on her husband’s behalf and used his identity to obtain their $3,400 payment. | She and her husband, Christopher, who have two children, recently lost their incomes after Oklahoma shut down the bars near Tulsa that she cleaned and that he supplied with vending machines. But when Ms. Phelps, 33, went to the I.R.S. website to check on the status of her family’s stimulus funds, she learned someone else had filed taxes on her husband’s behalf and used his identity to obtain their $3,400 payment. |
“I cried all day,” said Ms. Phelps, who is about a month away from being unable to pay her mortgage and has cut out everything but the basics, canceling cable and eliminating snacks for the kids. “It is a little relief, and then you find out it isn’t happening.” | “I cried all day,” said Ms. Phelps, who is about a month away from being unable to pay her mortgage and has cut out everything but the basics, canceling cable and eliminating snacks for the kids. “It is a little relief, and then you find out it isn’t happening.” |
With the government doling out trillions of dollars to blunt the economic pain of the coronavirus pandemic, these are good times for thieves and dangerous times for those who actually need the money. | With the government doling out trillions of dollars to blunt the economic pain of the coronavirus pandemic, these are good times for thieves and dangerous times for those who actually need the money. |
“I’ve been in this space for over 30 years and I have not seen anything like this in my entire career,” said Eva Velasquez, the chief executive of the Identity Theft Resource Center, a nonprofit based in San Diego that helps victims. “The scope, the scale, the speed and the efficiency of the scams is breathtaking.” | “I’ve been in this space for over 30 years and I have not seen anything like this in my entire career,” said Eva Velasquez, the chief executive of the Identity Theft Resource Center, a nonprofit based in San Diego that helps victims. “The scope, the scale, the speed and the efficiency of the scams is breathtaking.” |
In recent weeks, criminals have used people’s Social Security numbers, home addresses and other personal information — much of which was available online from past data breaches — to assume their identities and bilk them out of their stimulus checks and unemployment benefits. As a result, total traffic to Ms. Velasquez’s organization, including calls, emails and visits to its website, was 850 percent higher in March than a year earlier, she said, and is still soaring. | In recent weeks, criminals have used people’s Social Security numbers, home addresses and other personal information — much of which was available online from past data breaches — to assume their identities and bilk them out of their stimulus checks and unemployment benefits. As a result, total traffic to Ms. Velasquez’s organization, including calls, emails and visits to its website, was 850 percent higher in March than a year earlier, she said, and is still soaring. |
The scale of the fraud has been enormous, fueled by the economic crisis and the confusion surrounding the $2 trillion stabilization plan that President Trump unveiled last month. That has been compounded by the government’s own lack of security measures for people claiming stimulus payments, with those going through the I.R.S. website to get their checks needing to input just a few pieces of information that scammers can readily obtain. | The scale of the fraud has been enormous, fueled by the economic crisis and the confusion surrounding the $2 trillion stabilization plan that President Trump unveiled last month. That has been compounded by the government’s own lack of security measures for people claiming stimulus payments, with those going through the I.R.S. website to get their checks needing to input just a few pieces of information that scammers can readily obtain. |
The Federal Trade Commission recently reported that it had gotten four times as many complaints about identity fraud in the first few weeks of April as it had received in the previous three months combined. And law enforcement agencies have issued warnings about the daunting array of ways that criminals are exploiting the coronavirus. | The Federal Trade Commission recently reported that it had gotten four times as many complaints about identity fraud in the first few weeks of April as it had received in the previous three months combined. And law enforcement agencies have issued warnings about the daunting array of ways that criminals are exploiting the coronavirus. |
Even before the outbreak, losses from identity theft were enormous. Criminals made around $16.9 billion from identity fraud last year, the highest total in the last half decade, according to the data firm Javelin. | Even before the outbreak, losses from identity theft were enormous. Criminals made around $16.9 billion from identity fraud last year, the highest total in the last half decade, according to the data firm Javelin. |
Many people’s personal information is readily accessible to hackers, amassed from dozens of data breaches over the past few years. Last month, Experian, the credit reporting agency, found a fresh batch of stolen data for three million people, containing all the pieces of personal information that a scammer would need to file for their stimulus checks. | Many people’s personal information is readily accessible to hackers, amassed from dozens of data breaches over the past few years. Last month, Experian, the credit reporting agency, found a fresh batch of stolen data for three million people, containing all the pieces of personal information that a scammer would need to file for their stimulus checks. |
The coronavirus has made it even easier for fraudsters to get more information. Many are bombarding Americans with emails and phone calls that use the uncertainty around the virus to distribute malware and get people to divulge their bank information and other data, which can then be used to defraud the same people. Google said it intercepted 18 million such emails last week. | The coronavirus has made it even easier for fraudsters to get more information. Many are bombarding Americans with emails and phone calls that use the uncertainty around the virus to distribute malware and get people to divulge their bank information and other data, which can then be used to defraud the same people. Google said it intercepted 18 million such emails last week. |
Now criminals are deploying those troves of information to get their hands on the checks that the federal government is sending to needy Americans. Over the last month, more than 22 million people have filed for unemployment benefits. | Now criminals are deploying those troves of information to get their hands on the checks that the federal government is sending to needy Americans. Over the last month, more than 22 million people have filed for unemployment benefits. |
Stimulus funds are separately expected to go out to around 150 million people. While the Treasury Department electronically deposited the money for around 80 million people who have bank accounts on file with the government, the I.R.S. created an online portal for the 70 million or so other recipients who did not have that information on file. | Stimulus funds are separately expected to go out to around 150 million people. While the Treasury Department electronically deposited the money for around 80 million people who have bank accounts on file with the government, the I.R.S. created an online portal for the 70 million or so other recipients who did not have that information on file. |
The portal allows people to enter a new bank account address for the government to send them their money. But it requires only a few pieces of data for verification: a Social Security number, an address, a phone number and a date of birth. | The portal allows people to enter a new bank account address for the government to send them their money. But it requires only a few pieces of data for verification: a Social Security number, an address, a phone number and a date of birth. |
Security experts said that the I.R.S. had opened up the door to fraud by requiring so little data to claim the money. “The stimulus site is a little bit like ringing the dinner bell for hackers,” said Brian Stack, the vice president for dark web intelligence at Experian. | Security experts said that the I.R.S. had opened up the door to fraud by requiring so little data to claim the money. “The stimulus site is a little bit like ringing the dinner bell for hackers,” said Brian Stack, the vice president for dark web intelligence at Experian. |
The I.R.S. did not respond to request for comment. | The I.R.S. did not respond to request for comment. |
On forums on the darknet, where criminals gather to buy and sell identity information and discuss tactics, fraudsters have openly discussed the opportunities presented by the stimulus funds and unemployment benefits. | On forums on the darknet, where criminals gather to buy and sell identity information and discuss tactics, fraudsters have openly discussed the opportunities presented by the stimulus funds and unemployment benefits. |
“Just a little warning that when that $1,200 drops in your account keep your eyes peeled because I am coming for that! lol,” said one message on a thread this month about the stimulus checks that was found by the security firm Sixgill. | “Just a little warning that when that $1,200 drops in your account keep your eyes peeled because I am coming for that! lol,” said one message on a thread this month about the stimulus checks that was found by the security firm Sixgill. |
Over the last month, 4,305 malicious website domains were set up to take advantage of people looking for new forms of government support, according to the security firm Check Point. The fake sites, with names like whereismystimulus and 2020reliefprogram, generally ask people to input their personal data with the promise that they can get information about their checks. But hackers then use the data against those who fall for the trick. | Over the last month, 4,305 malicious website domains were set up to take advantage of people looking for new forms of government support, according to the security firm Check Point. The fake sites, with names like whereismystimulus and 2020reliefprogram, generally ask people to input their personal data with the promise that they can get information about their checks. But hackers then use the data against those who fall for the trick. |
“This is El Dorado for hackers and pure hell for the victims,” said Adam Levin, the founder of CyberScout, a firm that helps companies protect against and manage identity theft. | “This is El Dorado for hackers and pure hell for the victims,” said Adam Levin, the founder of CyberScout, a firm that helps companies protect against and manage identity theft. |
Unlike many previous victims of identity theft who were often hit at random, those being targeted now are in particular need of the money. | Unlike many previous victims of identity theft who were often hit at random, those being targeted now are in particular need of the money. |
Updated June 16, 2020 | |
The coronavirus emergency relief package gives many American workers paid leave if they need to take time off because of the virus. It gives qualified workers two weeks of paid sick leave if they are ill, quarantined or seeking diagnosis or preventive care for coronavirus, or if they are caring for sick family members. It gives 12 weeks of paid leave to people caring for children whose schools are closed or whose child care provider is unavailable because of the coronavirus. It is the first time the United States has had widespread federally mandated paid leave, and includes people who don’t typically get such benefits, like part-time and gig economy workers. But the measure excludes at least half of private-sector workers, including those at the country’s largest employers, and gives small employers significant leeway to deny leave. | |
So far, the evidence seems to show it does. A widely cited paper published in April suggests that people are most infectious about two days before the onset of coronavirus symptoms and estimated that 44 percent of new infections were a result of transmission from people who were not yet showing symptoms. Recently, a top expert at the World Health Organization stated that transmission of the coronavirus by people who did not have symptoms was “very rare,” but she later walked back that statement. | So far, the evidence seems to show it does. A widely cited paper published in April suggests that people are most infectious about two days before the onset of coronavirus symptoms and estimated that 44 percent of new infections were a result of transmission from people who were not yet showing symptoms. Recently, a top expert at the World Health Organization stated that transmission of the coronavirus by people who did not have symptoms was “very rare,” but she later walked back that statement. |
Touching contaminated objects and then infecting ourselves with the germs is not typically how the virus spreads. But it can happen. A number of studies of flu, rhinovirus, coronavirus and other microbes have shown that respiratory illnesses, including the new coronavirus, can spread by touching contaminated surfaces, particularly in places like day care centers, offices and hospitals. But a long chain of events has to happen for the disease to spread that way. The best way to protect yourself from coronavirus — whether it’s surface transmission or close human contact — is still social distancing, washing your hands, not touching your face and wearing masks. | Touching contaminated objects and then infecting ourselves with the germs is not typically how the virus spreads. But it can happen. A number of studies of flu, rhinovirus, coronavirus and other microbes have shown that respiratory illnesses, including the new coronavirus, can spread by touching contaminated surfaces, particularly in places like day care centers, offices and hospitals. But a long chain of events has to happen for the disease to spread that way. The best way to protect yourself from coronavirus — whether it’s surface transmission or close human contact — is still social distancing, washing your hands, not touching your face and wearing masks. |
A study by European scientists is the first to document a strong statistical link between genetic variations and Covid-19, the illness caused by the coronavirus. Having Type A blood was linked to a 50 percent increase in the likelihood that a patient would need to get oxygen or to go on a ventilator, according to the new study. | A study by European scientists is the first to document a strong statistical link between genetic variations and Covid-19, the illness caused by the coronavirus. Having Type A blood was linked to a 50 percent increase in the likelihood that a patient would need to get oxygen or to go on a ventilator, according to the new study. |
The unemployment rate fell to 13.3 percent in May, the Labor Department said on June 5, an unexpected improvement in the nation’s job market as hiring rebounded faster than economists expected. Economists had forecast the unemployment rate to increase to as much as 20 percent, after it hit 14.7 percent in April, which was the highest since the government began keeping official statistics after World War II. But the unemployment rate dipped instead, with employers adding 2.5 million jobs, after more than 20 million jobs were lost in April. | The unemployment rate fell to 13.3 percent in May, the Labor Department said on June 5, an unexpected improvement in the nation’s job market as hiring rebounded faster than economists expected. Economists had forecast the unemployment rate to increase to as much as 20 percent, after it hit 14.7 percent in April, which was the highest since the government began keeping official statistics after World War II. But the unemployment rate dipped instead, with employers adding 2.5 million jobs, after more than 20 million jobs were lost in April. |
Mass protests against police brutality that have brought thousands of people onto the streets in cities across America are raising the specter of new coronavirus outbreaks, prompting political leaders, physicians and public health experts to warn that the crowds could cause a surge in cases. While many political leaders affirmed the right of protesters to express themselves, they urged the demonstrators to wear face masks and maintain social distancing, both to protect themselves and to prevent further community spread of the virus. Some infectious disease experts were reassured by the fact that the protests were held outdoors, saying the open air settings could mitigate the risk of transmission. | Mass protests against police brutality that have brought thousands of people onto the streets in cities across America are raising the specter of new coronavirus outbreaks, prompting political leaders, physicians and public health experts to warn that the crowds could cause a surge in cases. While many political leaders affirmed the right of protesters to express themselves, they urged the demonstrators to wear face masks and maintain social distancing, both to protect themselves and to prevent further community spread of the virus. Some infectious disease experts were reassured by the fact that the protests were held outdoors, saying the open air settings could mitigate the risk of transmission. |
States are reopening bit by bit. This means that more public spaces are available for use and more and more businesses are being allowed to open again. The federal government is largely leaving the decision up to states, and some state leaders are leaving the decision up to local authorities. Even if you aren’t being told to stay at home, it’s still a good idea to limit trips outside and your interaction with other people. | States are reopening bit by bit. This means that more public spaces are available for use and more and more businesses are being allowed to open again. The federal government is largely leaving the decision up to states, and some state leaders are leaving the decision up to local authorities. Even if you aren’t being told to stay at home, it’s still a good idea to limit trips outside and your interaction with other people. |
Common symptoms include fever, a dry cough, fatigue and difficulty breathing or shortness of breath. Some of these symptoms overlap with those of the flu, making detection difficult, but runny noses and stuffy sinuses are less common. The C.D.C. has also added chills, muscle pain, sore throat, headache and a new loss of the sense of taste or smell as symptoms to look out for. Most people fall ill five to seven days after exposure, but symptoms may appear in as few as two days or as many as 14 days. | Common symptoms include fever, a dry cough, fatigue and difficulty breathing or shortness of breath. Some of these symptoms overlap with those of the flu, making detection difficult, but runny noses and stuffy sinuses are less common. The C.D.C. has also added chills, muscle pain, sore throat, headache and a new loss of the sense of taste or smell as symptoms to look out for. Most people fall ill five to seven days after exposure, but symptoms may appear in as few as two days or as many as 14 days. |
If air travel is unavoidable, there are some steps you can take to protect yourself. Most important: Wash your hands often, and stop touching your face. If possible, choose a window seat. A study from Emory University found that during flu season, the safest place to sit on a plane is by a window, as people sitting in window seats had less contact with potentially sick people. Disinfect hard surfaces. When you get to your seat and your hands are clean, use disinfecting wipes to clean the hard surfaces at your seat like the head and arm rest, the seatbelt buckle, the remote, screen, seat back pocket and the tray table. If the seat is hard and nonporous or leather or pleather, you can wipe that down, too. (Using wipes on upholstered seats could lead to a wet seat and spreading of germs rather than killing them.) | If air travel is unavoidable, there are some steps you can take to protect yourself. Most important: Wash your hands often, and stop touching your face. If possible, choose a window seat. A study from Emory University found that during flu season, the safest place to sit on a plane is by a window, as people sitting in window seats had less contact with potentially sick people. Disinfect hard surfaces. When you get to your seat and your hands are clean, use disinfecting wipes to clean the hard surfaces at your seat like the head and arm rest, the seatbelt buckle, the remote, screen, seat back pocket and the tray table. If the seat is hard and nonporous or leather or pleather, you can wipe that down, too. (Using wipes on upholstered seats could lead to a wet seat and spreading of germs rather than killing them.) |
Taking one’s temperature to look for signs of fever is not as easy as it sounds, as “normal” temperature numbers can vary, but generally, keep an eye out for a temperature of 100.5 degrees Fahrenheit or higher. If you don’t have a thermometer (they can be pricey these days), there are other ways to figure out if you have a fever, or are at risk of Covid-19 complications. | Taking one’s temperature to look for signs of fever is not as easy as it sounds, as “normal” temperature numbers can vary, but generally, keep an eye out for a temperature of 100.5 degrees Fahrenheit or higher. If you don’t have a thermometer (they can be pricey these days), there are other ways to figure out if you have a fever, or are at risk of Covid-19 complications. |
The C.D.C. has recommended that all Americans wear cloth masks if they go out in public. This is a shift in federal guidance reflecting new concerns that the coronavirus is being spread by infected people who have no symptoms. Until now, the C.D.C., like the W.H.O., has advised that ordinary people don’t need to wear masks unless they are sick and coughing. Part of the reason was to preserve medical-grade masks for health care workers who desperately need them at a time when they are in continuously short supply. Masks don’t replace hand washing and social distancing. | The C.D.C. has recommended that all Americans wear cloth masks if they go out in public. This is a shift in federal guidance reflecting new concerns that the coronavirus is being spread by infected people who have no symptoms. Until now, the C.D.C., like the W.H.O., has advised that ordinary people don’t need to wear masks unless they are sick and coughing. Part of the reason was to preserve medical-grade masks for health care workers who desperately need them at a time when they are in continuously short supply. Masks don’t replace hand washing and social distancing. |
If you’ve been exposed to the coronavirus or think you have, and have a fever or symptoms like a cough or difficulty breathing, call a doctor. They should give you advice on whether you should be tested, how to get tested, and how to seek medical treatment without potentially infecting or exposing others. | If you’ve been exposed to the coronavirus or think you have, and have a fever or symptoms like a cough or difficulty breathing, call a doctor. They should give you advice on whether you should be tested, how to get tested, and how to seek medical treatment without potentially infecting or exposing others. |
If you’re sick and you think you’ve been exposed to the new coronavirus, the C.D.C. recommends that you call your healthcare provider and explain your symptoms and fears. They will decide if you need to be tested. Keep in mind that there’s a chance — because of a lack of testing kits or because you’re asymptomatic, for instance — you won’t be able to get tested. | If you’re sick and you think you’ve been exposed to the new coronavirus, the C.D.C. recommends that you call your healthcare provider and explain your symptoms and fears. They will decide if you need to be tested. Keep in mind that there’s a chance — because of a lack of testing kits or because you’re asymptomatic, for instance — you won’t be able to get tested. |
Colin Chaplain, 21, in East Bridgewater, Mass., found out he had lost his unemployment benefits to a scammer the day after he was put on indefinite leave from his construction job this month. He made the discovery when he logged in to the state website to create a new profile and claim unemployment. | Colin Chaplain, 21, in East Bridgewater, Mass., found out he had lost his unemployment benefits to a scammer the day after he was put on indefinite leave from his construction job this month. He made the discovery when he logged in to the state website to create a new profile and claim unemployment. |
To his surprise, when he entered his Social Security number, the site responded, “Welcome back.” It also showed the last two letters of the street name of the person who had already claimed his check, he said. | To his surprise, when he entered his Social Security number, the site responded, “Welcome back.” It also showed the last two letters of the street name of the person who had already claimed his check, he said. |
Mr. Chaplain has since waited more than 10 days for a police report, which he needs to start the process of correcting things with the unemployment office. He said he’d had trouble getting through. | Mr. Chaplain has since waited more than 10 days for a police report, which he needs to start the process of correcting things with the unemployment office. He said he’d had trouble getting through. |
“I just let it ring, and two hours go by and nothing,” Mr. Chaplain said, adding that he had only enough savings to get him through the next few weeks. “I don’t know what else to do.” | “I just let it ring, and two hours go by and nothing,” Mr. Chaplain said, adding that he had only enough savings to get him through the next few weeks. “I don’t know what else to do.” |
Cortlyn Taylor, 19, who lives in Fishers, Ind., has also been trying to get help after she was laid off from her job at Walmart last month. When she applied for unemployment benefits, she learned an identity thief had beaten her to it. On the I.R.S. site, she found that the same person had grabbed her $1,200 stimulus check, which she needed to pay her mounting bills. | Cortlyn Taylor, 19, who lives in Fishers, Ind., has also been trying to get help after she was laid off from her job at Walmart last month. When she applied for unemployment benefits, she learned an identity thief had beaten her to it. On the I.R.S. site, she found that the same person had grabbed her $1,200 stimulus check, which she needed to pay her mounting bills. |
For the past few weeks, Ms. Taylor has been trying to get a response from the I.R.S. After not hearing back, she spent 10 hours one day driving to all three I.R.S. offices in Indiana, where she still could not find anyone to help. | For the past few weeks, Ms. Taylor has been trying to get a response from the I.R.S. After not hearing back, she spent 10 hours one day driving to all three I.R.S. offices in Indiana, where she still could not find anyone to help. |
Ms. Taylor lives with her mother, 56, who doesn’t work and has been recovering from the coronavirus. On Tuesday, Ms. Taylor said they were down to $4 in her checking account. | Ms. Taylor lives with her mother, 56, who doesn’t work and has been recovering from the coronavirus. On Tuesday, Ms. Taylor said they were down to $4 in her checking account. |
She said the local police had told her that they were hearing from lots of other people in the same situation. But with all of the backlogs and closed offices, she was told, the glacial speed at which identity theft cases are normally resolved was likely to be even slower. | She said the local police had told her that they were hearing from lots of other people in the same situation. But with all of the backlogs and closed offices, she was told, the glacial speed at which identity theft cases are normally resolved was likely to be even slower. |
“I kind of have to pause everything,” she said. “I can’t get a car in my name like I planned. I’m not going to be able to do a lot of things that I planned to do.” | “I kind of have to pause everything,” she said. “I can’t get a car in my name like I planned. I’m not going to be able to do a lot of things that I planned to do.” |