This article is from the source 'nytimes' and was first published or seen on . It last changed over 40 days ago and won't be checked again for changes.

You can find the current article at its original source at https://www.nytimes.com/2020/04/17/business/vimeo-anjali-sud.html

The article has changed 20 times. There is an RSS feed of changes available.

Version 18 Version 19
The Pandemic Work Diary of a Video-Streaming C.E.O. The Pandemic Work Diary of a Video-Streaming C.E.O.
(8 days later)
Anjali Sud has never been busier. As the chief executive of Vimeo — a video-streaming platform with 175 million registered users — Ms. Sud is dealing with swelling traffic as the world, sheltering in place, looks for virtual connections.Anjali Sud has never been busier. As the chief executive of Vimeo — a video-streaming platform with 175 million registered users — Ms. Sud is dealing with swelling traffic as the world, sheltering in place, looks for virtual connections.
“We woke up a few weeks ago to unprecedented demand,” she said. “We’re seeing increased usage across our products of two times, five times, 10 times.”“We woke up a few weeks ago to unprecedented demand,” she said. “We’re seeing increased usage across our products of two times, five times, 10 times.”
Ms. Sud, 36, a former investment banker and marketing director, became the platform’s chief in 2017 and changed the nature of the business — making it less of an entertainment streaming service that competed with the likes of Netflix, and more of a hub for content creators. Vimeo generated nearly $200 million in revenue last year, mostly from subscriber fees. It’s owned by IAC, which also operates Match, Tinder, Care.com and the Daily Beast.Ms. Sud, 36, a former investment banker and marketing director, became the platform’s chief in 2017 and changed the nature of the business — making it less of an entertainment streaming service that competed with the likes of Netflix, and more of a hub for content creators. Vimeo generated nearly $200 million in revenue last year, mostly from subscriber fees. It’s owned by IAC, which also operates Match, Tinder, Care.com and the Daily Beast.
Ms. Sud said that churches, nonprofits and fitness instructors have all expanded their use of Vimeo’s tools, and that the platform has also seen a spike in content as varied as programs for children and the live-streaming of funerals.Ms. Sud said that churches, nonprofits and fitness instructors have all expanded their use of Vimeo’s tools, and that the platform has also seen a spike in content as varied as programs for children and the live-streaming of funerals.
Though she is usually based in New York City, Ms. Sud is now staying with her parents in Michigan while caring for her infant son and managing the company’s more than 600 employees.Though she is usually based in New York City, Ms. Sud is now staying with her parents in Michigan while caring for her infant son and managing the company’s more than 600 employees.
“I live in a world of perpetual trade-offs,” she said. “I can no longer operate at 100 percent capacity like I’m used to as a C.E.O., as a mother, as a wife, as a daughter, as a colleague. I think what I’m learning is that every day, I have to pick the things to let go, and I have to know I’m going to drop some balls, and that’s OK.”“I live in a world of perpetual trade-offs,” she said. “I can no longer operate at 100 percent capacity like I’m used to as a C.E.O., as a mother, as a wife, as a daughter, as a colleague. I think what I’m learning is that every day, I have to pick the things to let go, and I have to know I’m going to drop some balls, and that’s OK.”
7:30 a.m. Wake up to cries on the baby monitor. My 18-month-old son, Saavan, is ready for a new day. We have our ritual of diaper change, oatmeal with blueberries and a Sesame Street dance-off. (I’m Abby, he’s Elmo.) I FaceTime with my little sister, who just had a baby in Singapore.7:30 a.m. Wake up to cries on the baby monitor. My 18-month-old son, Saavan, is ready for a new day. We have our ritual of diaper change, oatmeal with blueberries and a Sesame Street dance-off. (I’m Abby, he’s Elmo.) I FaceTime with my little sister, who just had a baby in Singapore.
8:30 a.m. Chai with my mom before she goes to work. I’m sheltering in Flint, Mich., my hometown. A silver lining of this crisis is getting to spend time with my parents, who both work in health care. My mom oversees a hospital internal medicine residency program, and her residents are on the front line. She tells me that they are both brave and afraid.8:30 a.m. Chai with my mom before she goes to work. I’m sheltering in Flint, Mich., my hometown. A silver lining of this crisis is getting to spend time with my parents, who both work in health care. My mom oversees a hospital internal medicine residency program, and her residents are on the front line. She tells me that they are both brave and afraid.
9 a.m. Zoom call with our chief operating officer and head of human resources. We discuss our new “Vimeo Virtual” series to help employees stay connected through Slack challenges, lunch-and-learns, round tables and online games. This week’s challenge is #socialDISHtancing and everyone posts pics of what they’re eating. I learn we have an increasing number of employees who have lost family members to coronavirus. We decide to start a charitable donation program for anyone going through bereavement.9 a.m. Zoom call with our chief operating officer and head of human resources. We discuss our new “Vimeo Virtual” series to help employees stay connected through Slack challenges, lunch-and-learns, round tables and online games. This week’s challenge is #socialDISHtancing and everyone posts pics of what they’re eating. I learn we have an increasing number of employees who have lost family members to coronavirus. We decide to start a charitable donation program for anyone going through bereavement.
11:55 a.m. Pass Saavan to my husband, Matt. He also works demanding hours, so we’ve been alternating coverage. It’s hectic but we’re also discovering hidden strengths — he makes a mean hot dog, and I’m not bad with brownies out of the box.11:55 a.m. Pass Saavan to my husband, Matt. He also works demanding hours, so we’ve been alternating coverage. It’s hectic but we’re also discovering hidden strengths — he makes a mean hot dog, and I’m not bad with brownies out of the box.
12 p.m. Our chief marketing officer tells me about a grant program for Vimeo filmmakers to produce videos telling the human stories behind small businesses that have been affected by the pandemic. Everyone from award-winning animators to Oscar-nominated directors have made submissions on entrepreneurs that have inspired them, from an iconic comic book shop in Brooklyn to a flower shop in Budapest to an African contemporary dance company in Minnesota.12 p.m. Our chief marketing officer tells me about a grant program for Vimeo filmmakers to produce videos telling the human stories behind small businesses that have been affected by the pandemic. Everyone from award-winning animators to Oscar-nominated directors have made submissions on entrepreneurs that have inspired them, from an iconic comic book shop in Brooklyn to a flower shop in Budapest to an African contemporary dance company in Minnesota.
2 p.m. Review our P&L and latest business outlook. Small businesses, churches, gyms, freelancers, conferences — everyone is using video to stay connected. We decide to increase investment in customer support and technical infrastructure. We also discuss how to weather the economic downturn, and steps we can take to protect employees and prevent layoffs, like slowing hiring and reducing marketing spend.2 p.m. Review our P&L and latest business outlook. Small businesses, churches, gyms, freelancers, conferences — everyone is using video to stay connected. We decide to increase investment in customer support and technical infrastructure. We also discuss how to weather the economic downturn, and steps we can take to protect employees and prevent layoffs, like slowing hiring and reducing marketing spend.
4 p.m. Weekly call with the chief executives of our parent company, IAC. We go around the virtual room and share how our people and businesses are doing. We talk about team morale and productivity, and what resumption could look like when the time comes — from increased remote work to office layouts and capacity.4 p.m. Weekly call with the chief executives of our parent company, IAC. We go around the virtual room and share how our people and businesses are doing. We talk about team morale and productivity, and what resumption could look like when the time comes — from increased remote work to office layouts and capacity.
6 p.m. I take my daily walk around the neighborhood I grew up in. It’s a precious window of me time.6 p.m. I take my daily walk around the neighborhood I grew up in. It’s a precious window of me time.
9 p.m. I check our WFH Slack channel to see what’s trending, and find this welcome distraction: The Lonely Show. It’s cool to see my colleagues using their creativity to spark laughter in such tense times.9 p.m. I check our WFH Slack channel to see what’s trending, and find this welcome distraction: The Lonely Show. It’s cool to see my colleagues using their creativity to spark laughter in such tense times.
3:40 a.m. Saavan is wailing. Turns out he just dropped his pacifier and wants it back. Crisis averted.3:40 a.m. Saavan is wailing. Turns out he just dropped his pacifier and wants it back. Crisis averted.
6 a.m. Coffee + Bob Dylan playlist + catch up on email. The sun rises and I spot a deer in our backyard. This time last year I was in Tel Aviv, about to acquire an Israeli video start-up. I miss jumping on planes, crowded bars and sushi delivery.6 a.m. Coffee + Bob Dylan playlist + catch up on email. The sun rises and I spot a deer in our backyard. This time last year I was in Tel Aviv, about to acquire an Israeli video start-up. I miss jumping on planes, crowded bars and sushi delivery.
10 a.m. Weekly executive meeting. Easter was our biggest live-streaming weekend ever, with 75 times the volume we typically see. Many of our teams are working around the clock to manage the scale, and I worry about burnout. We’ve bulked up our mental health programs with counseling services and workshops. I’m pleased to see employees taking advantage, but I know more people are struggling. I look at my own team on the screen and the little faces popping in and out. My reports are all working parents, and half don’t have child care right now. I decide to send them care packages.10 a.m. Weekly executive meeting. Easter was our biggest live-streaming weekend ever, with 75 times the volume we typically see. Many of our teams are working around the clock to manage the scale, and I worry about burnout. We’ve bulked up our mental health programs with counseling services and workshops. I’m pleased to see employees taking advantage, but I know more people are struggling. I look at my own team on the screen and the little faces popping in and out. My reports are all working parents, and half don’t have child care right now. I decide to send them care packages.
12 p.m. FaceTime my nanny, who is with her sister in Brooklyn. She’s worried we don’t have enough toys in Flint, and I add a Fisher Price vacuum cleaner to my Amazon cart.12 p.m. FaceTime my nanny, who is with her sister in Brooklyn. She’s worried we don’t have enough toys in Flint, and I add a Fisher Price vacuum cleaner to my Amazon cart.
2 p.m. Quick catch-up with the team behind Vimeo Create, our new video-making app. We just launched 100 new social media templates to help businesses stay connected to their customers during the pandemic. Today we look at themes for remote work tips, contactless delivery, donations, at-home fitness and online learning.2 p.m. Quick catch-up with the team behind Vimeo Create, our new video-making app. We just launched 100 new social media templates to help businesses stay connected to their customers during the pandemic. Today we look at themes for remote work tips, contactless delivery, donations, at-home fitness and online learning.
7 p.m. It’s taco night. Like many, I find myself drawn to comfort food and nostalgia. We drink gin, watch “Law & Order” reruns and play board games. I’m wearing my mom’s velour pajamas and feel like a teenager again. It’s kinda nice.7 p.m. It’s taco night. Like many, I find myself drawn to comfort food and nostalgia. We drink gin, watch “Law & Order” reruns and play board games. I’m wearing my mom’s velour pajamas and feel like a teenager again. It’s kinda nice.
Updated July 7, 2020
The coronavirus can stay aloft for hours in tiny droplets in stagnant air, infecting people as they inhale, mounting scientific evidence suggests. This risk is highest in crowded indoor spaces with poor ventilation, and may help explain super-spreading events reported in meatpacking plants, churches and restaurants. It’s unclear how often the virus is spread via these tiny droplets, or aerosols, compared with larger droplets that are expelled when a sick person coughs or sneezes, or transmitted through contact with contaminated surfaces, said Linsey Marr, an aerosol expert at Virginia Tech. Aerosols are released even when a person without symptoms exhales, talks or sings, according to Dr. Marr and more than 200 other experts, who have outlined the evidence in an open letter to the World Health Organization.
Common symptoms include fever, a dry cough, fatigue and difficulty breathing or shortness of breath. Some of these symptoms overlap with those of the flu, making detection difficult, but runny noses and stuffy sinuses are less common. The C.D.C. has also added chills, muscle pain, sore throat, headache and a new loss of the sense of taste or smell as symptoms to look out for. Most people fall ill five to seven days after exposure, but symptoms may appear in as few as two days or as many as 14 days.
Scientists around the country have tried to identify everyday materials that do a good job of filtering microscopic particles. In recent tests, HEPA furnace filters scored high, as did vacuum cleaner bags, fabric similar to flannel pajamas and those of 600-count pillowcases. Other materials tested included layered coffee filters and scarves and bandannas. These scored lower, but still captured a small percentage of particles.
A commentary published this month on the website of the British Journal of Sports Medicine points out that covering your face during exercise “comes with issues of potential breathing restriction and discomfort” and requires “balancing benefits versus possible adverse events.” Masks do alter exercise, says Cedric X. Bryant, the president and chief science officer of the American Council on Exercise, a nonprofit organization that funds exercise research and certifies fitness professionals. “In my personal experience,” he says, “heart rates are higher at the same relative intensity when you wear a mask.” Some people also could experience lightheadedness during familiar workouts while masked, says Len Kravitz, a professor of exercise science at the University of New Mexico.
The steroid, dexamethasone, is the first treatment shown to reduce mortality in severely ill patients, according to scientists in Britain. The drug appears to reduce inflammation caused by the immune system, protecting the tissues. In the study, dexamethasone reduced deaths of patients on ventilators by one-third, and deaths of patients on oxygen by one-fifth.
The coronavirus emergency relief package gives many American workers paid leave if they need to take time off because of the virus. It gives qualified workers two weeks of paid sick leave if they are ill, quarantined or seeking diagnosis or preventive care for coronavirus, or if they are caring for sick family members. It gives 12 weeks of paid leave to people caring for children whose schools are closed or whose child care provider is unavailable because of the coronavirus. It is the first time the United States has had widespread federally mandated paid leave, and includes people who don’t typically get such benefits, like part-time and gig economy workers. But the measure excludes at least half of private-sector workers, including those at the country’s largest employers, and gives small employers significant leeway to deny leave.
So far, the evidence seems to show it does. A widely cited paper published in April suggests that people are most infectious about two days before the onset of coronavirus symptoms and estimated that 44 percent of new infections were a result of transmission from people who were not yet showing symptoms. Recently, a top expert at the World Health Organization stated that transmission of the coronavirus by people who did not have symptoms was “very rare,” but she later walked back that statement.
Touching contaminated objects and then infecting ourselves with the germs is not typically how the virus spreads. But it can happen. A number of studies of flu, rhinovirus, coronavirus and other microbes have shown that respiratory illnesses, including the new coronavirus, can spread by touching contaminated surfaces, particularly in places like day care centers, offices and hospitals. But a long chain of events has to happen for the disease to spread that way. The best way to protect yourself from coronavirus — whether it’s surface transmission or close human contact — is still social distancing, washing your hands, not touching your face and wearing masks.
A study by European scientists is the first to document a strong statistical link between genetic variations and Covid-19, the illness caused by the coronavirus. Having Type A blood was linked to a 50 percent increase in the likelihood that a patient would need to get oxygen or to go on a ventilator, according to the new study.
If air travel is unavoidable, there are some steps you can take to protect yourself. Most important: Wash your hands often, and stop touching your face. If possible, choose a window seat. A study from Emory University found that during flu season, the safest place to sit on a plane is by a window, as people sitting in window seats had less contact with potentially sick people. Disinfect hard surfaces. When you get to your seat and your hands are clean, use disinfecting wipes to clean the hard surfaces at your seat like the head and arm rest, the seatbelt buckle, the remote, screen, seat back pocket and the tray table. If the seat is hard and nonporous or leather or pleather, you can wipe that down, too. (Using wipes on upholstered seats could lead to a wet seat and spreading of germs rather than killing them.)
If you’ve been exposed to the coronavirus or think you have, and have a fever or symptoms like a cough or difficulty breathing, call a doctor. They should give you advice on whether you should be tested, how to get tested, and how to seek medical treatment without potentially infecting or exposing others.
6:30 a.m. Chai with my dad. He’s a surgeon and entrepreneur, and the person who originally inspired me to get into business. He’s also an aspiring poet, and he reads me something he wrote to capture his feelings about the virus.6:30 a.m. Chai with my dad. He’s a surgeon and entrepreneur, and the person who originally inspired me to get into business. He’s also an aspiring poet, and he reads me something he wrote to capture his feelings about the virus.
11 a.m. Meeting with IAC to review funding for the rest of the year. We are growing quickly but are not yet profitable. We’re fortunate that our owners have strong cash reserves and a long-term investment horizon. We discuss a couple different scenarios for how things could play out. It strikes me that precision is impossible right now, and that as an organization our most important strength will be our agility.11 a.m. Meeting with IAC to review funding for the rest of the year. We are growing quickly but are not yet profitable. We’re fortunate that our owners have strong cash reserves and a long-term investment horizon. We discuss a couple different scenarios for how things could play out. It strikes me that precision is impossible right now, and that as an organization our most important strength will be our agility.
12 p.m. I tune in a few minutes late to our monthly “staff picks” screening. Over 70 percent of our filmmakers say that being recognized has helped them receive paid future work. Today was our first fully remote screening, and each filmmaker did an intro video from their home. My favorites were a sci-fi film about gender identity, an animated project about food, and a documentary about Betye Saar.12 p.m. I tune in a few minutes late to our monthly “staff picks” screening. Over 70 percent of our filmmakers say that being recognized has helped them receive paid future work. Today was our first fully remote screening, and each filmmaker did an intro video from their home. My favorites were a sci-fi film about gender identity, an animated project about food, and a documentary about Betye Saar.
3 p.m. Review engineering plan to scale our infrastructure. We’re already delivering over 2 terabits per second of streaming video — that’s more than 60 DVDs’ worth. But every hour more people are moving their businesses entirely online, so we’ve got to prepare for more.3 p.m. Review engineering plan to scale our infrastructure. We’re already delivering over 2 terabits per second of streaming video — that’s more than 60 DVDs’ worth. But every hour more people are moving their businesses entirely online, so we’ve got to prepare for more.
4 p.m. Check in on my girlfriends via text. We’ve been attempting the weekend virtual hangout with varying degrees of success. A few of my friends are working in critical response roles — one is on Boris Johnson’s Covid-19 response communication team in London, and another is at the Hospital for Special Surgery.4 p.m. Check in on my girlfriends via text. We’ve been attempting the weekend virtual hangout with varying degrees of success. A few of my friends are working in critical response roles — one is on Boris Johnson’s Covid-19 response communication team in London, and another is at the Hospital for Special Surgery.
6 p.m. Feed Saavan dinner, which ends with strawberry yogurt smeared all over his hair and mine. Bath time.6 p.m. Feed Saavan dinner, which ends with strawberry yogurt smeared all over his hair and mine. Bath time.
9:30 a.m. Vimeo Global Town Hall. This is the most important part of my job right now: to be a visible, reassuring presence, and to be both optimistic and real. Today the message I open with is: Hang in there. We’ll get through this together. I update the company on what’s working and what isn’t, and we spend most of the time on anonymous Q. and A. Not surprisingly, the top questions are on mental health resources and office reopening.9:30 a.m. Vimeo Global Town Hall. This is the most important part of my job right now: to be a visible, reassuring presence, and to be both optimistic and real. Today the message I open with is: Hang in there. We’ll get through this together. I update the company on what’s working and what isn’t, and we spend most of the time on anonymous Q. and A. Not surprisingly, the top questions are on mental health resources and office reopening.
11 a.m. Matt tells me that Saavan has just said new words: “cookie” and “more.” The first I interpret as a sign of good taste.11 a.m. Matt tells me that Saavan has just said new words: “cookie” and “more.” The first I interpret as a sign of good taste.
1 p.m. Virtual lunch with some new hires. Even as we’ve scaled, I like to get to know each person who joins us.1 p.m. Virtual lunch with some new hires. Even as we’ve scaled, I like to get to know each person who joins us.
2 p.m. I attend a closed-door C.E.O. round table with 14 leaders across the retail, tech, health and nonprofit sectors. It’s hosted by one of the top women in business, whom I’d never met before. She talks about her experience leading through crises over the decades, and it dawns on me that I’m in the midst of a once-in-a-lifetime opportunity. I’ve been so caught up in the day-to-day that it’s been easy to only look out as far as the next quarter or year. But in many ways, this experience will test and shape my instincts, character and values for the rest of my career.2 p.m. I attend a closed-door C.E.O. round table with 14 leaders across the retail, tech, health and nonprofit sectors. It’s hosted by one of the top women in business, whom I’d never met before. She talks about her experience leading through crises over the decades, and it dawns on me that I’m in the midst of a once-in-a-lifetime opportunity. I’ve been so caught up in the day-to-day that it’s been easy to only look out as far as the next quarter or year. But in many ways, this experience will test and shape my instincts, character and values for the rest of my career.
5 p.m. Weekly happy hour with the leadership team. It’s BYOB of course, from negronis to merlot. Governor Cuomo has just extended New York’s shutdown to May 15. The drinks are stronger than usual.5 p.m. Weekly happy hour with the leadership team. It’s BYOB of course, from negronis to merlot. Governor Cuomo has just extended New York’s shutdown to May 15. The drinks are stronger than usual.
8 p.m. I get sucked into the McMillion$ docuseries. Fascinating. Yet, I’m eager for the day when streaming shows isn’t the only thing to do on a Thursday night.8 p.m. I get sucked into the McMillion$ docuseries. Fascinating. Yet, I’m eager for the day when streaming shows isn’t the only thing to do on a Thursday night.
Interviews are conducted by email, text and phone, then condensed and edited.Interviews are conducted by email, text and phone, then condensed and edited.