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What Will Tomorrow’s Workplace Bring? More Elbow Room, for Starters | What Will Tomorrow’s Workplace Bring? More Elbow Room, for Starters |
(32 minutes later) | |
Many Americans are weeks, if not months, from returning to their offices and regaining a semblance of a normal workday. Given the recent layoff and furlough announcements, many are wondering whether they will even have a job after the dust settles. | Many Americans are weeks, if not months, from returning to their offices and regaining a semblance of a normal workday. Given the recent layoff and furlough announcements, many are wondering whether they will even have a job after the dust settles. |
But building owners and company leaders — and those who help them manage properties and design workplaces — have begun to anticipate the time when the shelter-in-place orders are lifted and people start heading back to the office. Those in the midst of planning suggest that the post-pandemic office might look radically different. | But building owners and company leaders — and those who help them manage properties and design workplaces — have begun to anticipate the time when the shelter-in-place orders are lifted and people start heading back to the office. Those in the midst of planning suggest that the post-pandemic office might look radically different. |
Returning workers can expect stepped-up cleaning and a reinforcement of social distancing. Hand sanitizer stands will probably be positioned in lobbies. Maintenance staff will swab door handles. There may be limits on the number of people allowed in an elevator. | Returning workers can expect stepped-up cleaning and a reinforcement of social distancing. Hand sanitizer stands will probably be positioned in lobbies. Maintenance staff will swab door handles. There may be limits on the number of people allowed in an elevator. |
Workplaces may have significant changes in the long run, including new seating arrangements and the addition of building materials that discourage the spread of germs. New technology could provide access to rooms and elevators without employees having to touch a handle or press a button. | Workplaces may have significant changes in the long run, including new seating arrangements and the addition of building materials that discourage the spread of germs. New technology could provide access to rooms and elevators without employees having to touch a handle or press a button. |
Even if such changes won’t greet most employees at first, their return to the office may be carefully choreographed. | Even if such changes won’t greet most employees at first, their return to the office may be carefully choreographed. |
In the short term, signs may be posted reminding everyone to wash hands — and perhaps stick with elbow bumps rather than handshakes and hugs. Disinfectant wipes will be everywhere. | In the short term, signs may be posted reminding everyone to wash hands — and perhaps stick with elbow bumps rather than handshakes and hugs. Disinfectant wipes will be everywhere. |
Some companies are considering phasing in employees to limit the number of people on the premises and ease them back to office life after a prolonged period of sequestering at home. | Some companies are considering phasing in employees to limit the number of people on the premises and ease them back to office life after a prolonged period of sequestering at home. |
“You’re trying to build confidence and a secure feeling,” said Matthew Barlow, a vice chairman of Savills, a real estate company. | “You’re trying to build confidence and a secure feeling,” said Matthew Barlow, a vice chairman of Savills, a real estate company. |
Remote-work practices that many companies have adopted in recent weeks are likely to continue in some form for the foreseeable future, leaving some offices lightly populated and making it easier for workers to spread out. | Remote-work practices that many companies have adopted in recent weeks are likely to continue in some form for the foreseeable future, leaving some offices lightly populated and making it easier for workers to spread out. |
Alternating groups of employees at the office is also under discussion. | Alternating groups of employees at the office is also under discussion. |
“There could be A teams and B teams working different days,” said Scott Rechler, the chief executive and chairman of RXR Realty. | “There could be A teams and B teams working different days,” said Scott Rechler, the chief executive and chairman of RXR Realty. |
Moving desks farther apart could also give workers more elbow room. | Moving desks farther apart could also give workers more elbow room. |
Over the past decade, many companies eliminated private offices in favor of open plans, but the amount of space per office worker declined 25 percent, said Janet Pogue McLaurin, an architect and principal at the design firm Gensler, which has been tracking changes in the workplace in annual surveys since 2008. | Over the past decade, many companies eliminated private offices in favor of open plans, but the amount of space per office worker declined 25 percent, said Janet Pogue McLaurin, an architect and principal at the design firm Gensler, which has been tracking changes in the workplace in annual surveys since 2008. |
The typical workstation of a decade ago — the cubicle — was 8 by 8 feet. By 2015, the workstation was down to 6 by 8 feet, and in recent years, the contraction has continued. | The typical workstation of a decade ago — the cubicle — was 8 by 8 feet. By 2015, the workstation was down to 6 by 8 feet, and in recent years, the contraction has continued. |
Benching — desks lined up side by side — has been another way workers have been squeezed. | Benching — desks lined up side by side — has been another way workers have been squeezed. |
A benching desk with a width of six feet would be consistent with current social distancing guidelines from the Centers for Disease Control and Prevention. But many desks are not that wide. And often one row of desks faces another row, so that employees are directly opposite their peers. | A benching desk with a width of six feet would be consistent with current social distancing guidelines from the Centers for Disease Control and Prevention. But many desks are not that wide. And often one row of desks faces another row, so that employees are directly opposite their peers. |
To create a six-foot radius around each employee, companies may have to pull desks apart or stagger employees so they are not facing one another, experts say. | To create a six-foot radius around each employee, companies may have to pull desks apart or stagger employees so they are not facing one another, experts say. |
Companies are considering other ways to give employees breathing room. | Companies are considering other ways to give employees breathing room. |
A conference room intended for 12 might be repurposed as a meeting room for six. In lounge areas, chairs could be placed farther apart. Chairs on casters will permit people to roll seats a safe distance from colleagues. | A conference room intended for 12 might be repurposed as a meeting room for six. In lounge areas, chairs could be placed farther apart. Chairs on casters will permit people to roll seats a safe distance from colleagues. |
“The whole point of kinetic furniture was to bring people together,” said Kelly Griffin, a principal at NBBJ who leads the architecture firm’s workplace strategy group. “Now it has a different function: to pull people apart.” | “The whole point of kinetic furniture was to bring people together,” said Kelly Griffin, a principal at NBBJ who leads the architecture firm’s workplace strategy group. “Now it has a different function: to pull people apart.” |
Ten percent of American office workers no longer have assigned seats, according to Gensler. This so-called hot-desking, or hoteling — where employees do not have designated desks but instead come in and find a place to sit — may go on hiatus, if only until the fear of contagion fades. | Ten percent of American office workers no longer have assigned seats, according to Gensler. This so-called hot-desking, or hoteling — where employees do not have designated desks but instead come in and find a place to sit — may go on hiatus, if only until the fear of contagion fades. |
“Maybe we don’t move around quite as much,” Ms. McLaurin said. | “Maybe we don’t move around quite as much,” Ms. McLaurin said. |
Or gather in large groups. All-hands meetings may not resume immediately, said Michael Kleinberg, president and partner of MKDA, an interior design firm. “Nobody is going to want to come,” he added. “I think there’s going to be a continuation of Zoom meetings for a while.” | Or gather in large groups. All-hands meetings may not resume immediately, said Michael Kleinberg, president and partner of MKDA, an interior design firm. “Nobody is going to want to come,” he added. “I think there’s going to be a continuation of Zoom meetings for a while.” |
However, the pandemic may result in fundamental changes that will be around for years to come, altering how office buildings are designed. | However, the pandemic may result in fundamental changes that will be around for years to come, altering how office buildings are designed. |
Just as the Sept. 11, 2001, terrorist attacks created tighter security measures in office buildings and flooding from Hurricane Sandy in 2012 prompted the elevation of mechanical systems, the coronavirus may focus attention on air circulation and filtering. | Just as the Sept. 11, 2001, terrorist attacks created tighter security measures in office buildings and flooding from Hurricane Sandy in 2012 prompted the elevation of mechanical systems, the coronavirus may focus attention on air circulation and filtering. |
Sensor-activated controls may also increase, reducing the number of surfaces that need to be touched in an office and allowing workers to use elevators and open doors with the wave of a hand. | Sensor-activated controls may also increase, reducing the number of surfaces that need to be touched in an office and allowing workers to use elevators and open doors with the wave of a hand. |
Certain materials may come to the fore. Smooth surfaces that are easy to wipe will be preferable to textured or porous ones that could harbor germs. And antimicrobial materials used in hospitals and laboratories may migrate to offices. Interest has surged in new materials such as those that mimic sharkskin, to which microscopic organisms have difficulty adhering. | Certain materials may come to the fore. Smooth surfaces that are easy to wipe will be preferable to textured or porous ones that could harbor germs. And antimicrobial materials used in hospitals and laboratories may migrate to offices. Interest has surged in new materials such as those that mimic sharkskin, to which microscopic organisms have difficulty adhering. |
Some old metals may experience a revival. Copper and its alloys — including brass and bronze — have been shown to be essentially self-sanitizing, able to kill bacteria and, early studies suggest, perhaps even the coronavirus plaguing the planet. | Some old metals may experience a revival. Copper and its alloys — including brass and bronze — have been shown to be essentially self-sanitizing, able to kill bacteria and, early studies suggest, perhaps even the coronavirus plaguing the planet. |
The ability to work from home at least a few days a week — long sought by many American workers — may be here to stay. | The ability to work from home at least a few days a week — long sought by many American workers — may be here to stay. |
Even firms that previously insisted on everyone’s being in the office — either from force of habit or a suspicion that employees would loaf if not under management’s watchful eye — have discovered that the work-from-home experiment that the crisis has thrust on large swaths of the American work force has turned out better than expected. | Even firms that previously insisted on everyone’s being in the office — either from force of habit or a suspicion that employees would loaf if not under management’s watchful eye — have discovered that the work-from-home experiment that the crisis has thrust on large swaths of the American work force has turned out better than expected. |
Updated June 5, 2020 | Updated June 5, 2020 |
So far, the evidence seems to show it does. A widely cited paper published in April suggests that people are most infectious about two days before the onset of coronavirus symptoms and estimated that 44 percent of new infections were a result of transmission from people who were not yet showing symptoms. Recently, a top expert at the World Health Organization stated that transmission of the coronavirus by people who did not have symptoms was “very rare,” but she later walked back that statement. | |
A study by European scientists is the first to document a strong statistical link between genetic variations and Covid-19, the illness caused by the coronavirus. Having Type A blood was linked to a 50 percent increase in the likelihood that a patient would need to get oxygen or to go on a ventilator, according to the new study. | A study by European scientists is the first to document a strong statistical link between genetic variations and Covid-19, the illness caused by the coronavirus. Having Type A blood was linked to a 50 percent increase in the likelihood that a patient would need to get oxygen or to go on a ventilator, according to the new study. |
The unemployment rate fell to 13.3 percent in May, the Labor Department said on June 5, an unexpected improvement in the nation’s job market as hiring rebounded faster than economists expected. Economists had forecast the unemployment rate to increase to as much as 20 percent, after it hit 14.7 percent in April, which was the highest since the government began keeping official statistics after World War II. But the unemployment rate dipped instead, with employers adding 2.5 million jobs, after more than 20 million jobs were lost in April. | The unemployment rate fell to 13.3 percent in May, the Labor Department said on June 5, an unexpected improvement in the nation’s job market as hiring rebounded faster than economists expected. Economists had forecast the unemployment rate to increase to as much as 20 percent, after it hit 14.7 percent in April, which was the highest since the government began keeping official statistics after World War II. But the unemployment rate dipped instead, with employers adding 2.5 million jobs, after more than 20 million jobs were lost in April. |
Mass protests against police brutality that have brought thousands of people onto the streets in cities across America are raising the specter of new coronavirus outbreaks, prompting political leaders, physicians and public health experts to warn that the crowds could cause a surge in cases. While many political leaders affirmed the right of protesters to express themselves, they urged the demonstrators to wear face masks and maintain social distancing, both to protect themselves and to prevent further community spread of the virus. Some infectious disease experts were reassured by the fact that the protests were held outdoors, saying the open air settings could mitigate the risk of transmission. | Mass protests against police brutality that have brought thousands of people onto the streets in cities across America are raising the specter of new coronavirus outbreaks, prompting political leaders, physicians and public health experts to warn that the crowds could cause a surge in cases. While many political leaders affirmed the right of protesters to express themselves, they urged the demonstrators to wear face masks and maintain social distancing, both to protect themselves and to prevent further community spread of the virus. Some infectious disease experts were reassured by the fact that the protests were held outdoors, saying the open air settings could mitigate the risk of transmission. |
Exercise researchers and physicians have some blunt advice for those of us aiming to return to regular exercise now: Start slowly and then rev up your workouts, also slowly. American adults tended to be about 12 percent less active after the stay-at-home mandates began in March than they were in January. But there are steps you can take to ease your way back into regular exercise safely. First, “start at no more than 50 percent of the exercise you were doing before Covid,” says Dr. Monica Rho, the chief of musculoskeletal medicine at the Shirley Ryan AbilityLab in Chicago. Thread in some preparatory squats, too, she advises. “When you haven’t been exercising, you lose muscle mass.” Expect some muscle twinges after these preliminary, post-lockdown sessions, especially a day or two later. But sudden or increasing pain during exercise is a clarion call to stop and return home. | Exercise researchers and physicians have some blunt advice for those of us aiming to return to regular exercise now: Start slowly and then rev up your workouts, also slowly. American adults tended to be about 12 percent less active after the stay-at-home mandates began in March than they were in January. But there are steps you can take to ease your way back into regular exercise safely. First, “start at no more than 50 percent of the exercise you were doing before Covid,” says Dr. Monica Rho, the chief of musculoskeletal medicine at the Shirley Ryan AbilityLab in Chicago. Thread in some preparatory squats, too, she advises. “When you haven’t been exercising, you lose muscle mass.” Expect some muscle twinges after these preliminary, post-lockdown sessions, especially a day or two later. But sudden or increasing pain during exercise is a clarion call to stop and return home. |
States are reopening bit by bit. This means that more public spaces are available for use and more and more businesses are being allowed to open again. The federal government is largely leaving the decision up to states, and some state leaders are leaving the decision up to local authorities. Even if you aren’t being told to stay at home, it’s still a good idea to limit trips outside and your interaction with other people. | States are reopening bit by bit. This means that more public spaces are available for use and more and more businesses are being allowed to open again. The federal government is largely leaving the decision up to states, and some state leaders are leaving the decision up to local authorities. Even if you aren’t being told to stay at home, it’s still a good idea to limit trips outside and your interaction with other people. |
Touching contaminated objects and then infecting ourselves with the germs is not typically how the virus spreads. But it can happen. A number of studies of flu, rhinovirus, coronavirus and other microbes have shown that respiratory illnesses, including the new coronavirus, can spread by touching contaminated surfaces, particularly in places like day care centers, offices and hospitals. But a long chain of events has to happen for the disease to spread that way. The best way to protect yourself from coronavirus — whether it’s surface transmission or close human contact — is still social distancing, washing your hands, not touching your face and wearing masks. | Touching contaminated objects and then infecting ourselves with the germs is not typically how the virus spreads. But it can happen. A number of studies of flu, rhinovirus, coronavirus and other microbes have shown that respiratory illnesses, including the new coronavirus, can spread by touching contaminated surfaces, particularly in places like day care centers, offices and hospitals. But a long chain of events has to happen for the disease to spread that way. The best way to protect yourself from coronavirus — whether it’s surface transmission or close human contact — is still social distancing, washing your hands, not touching your face and wearing masks. |
Common symptoms include fever, a dry cough, fatigue and difficulty breathing or shortness of breath. Some of these symptoms overlap with those of the flu, making detection difficult, but runny noses and stuffy sinuses are less common. The C.D.C. has also added chills, muscle pain, sore throat, headache and a new loss of the sense of taste or smell as symptoms to look out for. Most people fall ill five to seven days after exposure, but symptoms may appear in as few as two days or as many as 14 days. | Common symptoms include fever, a dry cough, fatigue and difficulty breathing or shortness of breath. Some of these symptoms overlap with those of the flu, making detection difficult, but runny noses and stuffy sinuses are less common. The C.D.C. has also added chills, muscle pain, sore throat, headache and a new loss of the sense of taste or smell as symptoms to look out for. Most people fall ill five to seven days after exposure, but symptoms may appear in as few as two days or as many as 14 days. |
If air travel is unavoidable, there are some steps you can take to protect yourself. Most important: Wash your hands often, and stop touching your face. If possible, choose a window seat. A study from Emory University found that during flu season, the safest place to sit on a plane is by a window, as people sitting in window seats had less contact with potentially sick people. Disinfect hard surfaces. When you get to your seat and your hands are clean, use disinfecting wipes to clean the hard surfaces at your seat like the head and arm rest, the seatbelt buckle, the remote, screen, seat back pocket and the tray table. If the seat is hard and nonporous or leather or pleather, you can wipe that down, too. (Using wipes on upholstered seats could lead to a wet seat and spreading of germs rather than killing them.) | If air travel is unavoidable, there are some steps you can take to protect yourself. Most important: Wash your hands often, and stop touching your face. If possible, choose a window seat. A study from Emory University found that during flu season, the safest place to sit on a plane is by a window, as people sitting in window seats had less contact with potentially sick people. Disinfect hard surfaces. When you get to your seat and your hands are clean, use disinfecting wipes to clean the hard surfaces at your seat like the head and arm rest, the seatbelt buckle, the remote, screen, seat back pocket and the tray table. If the seat is hard and nonporous or leather or pleather, you can wipe that down, too. (Using wipes on upholstered seats could lead to a wet seat and spreading of germs rather than killing them.) |
Taking one’s temperature to look for signs of fever is not as easy as it sounds, as “normal” temperature numbers can vary, but generally, keep an eye out for a temperature of 100.5 degrees Fahrenheit or higher. If you don’t have a thermometer (they can be pricey these days), there are other ways to figure out if you have a fever, or are at risk of Covid-19 complications. | Taking one’s temperature to look for signs of fever is not as easy as it sounds, as “normal” temperature numbers can vary, but generally, keep an eye out for a temperature of 100.5 degrees Fahrenheit or higher. If you don’t have a thermometer (they can be pricey these days), there are other ways to figure out if you have a fever, or are at risk of Covid-19 complications. |
The C.D.C. has recommended that all Americans wear cloth masks if they go out in public. This is a shift in federal guidance reflecting new concerns that the coronavirus is being spread by infected people who have no symptoms. Until now, the C.D.C., like the W.H.O., has advised that ordinary people don’t need to wear masks unless they are sick and coughing. Part of the reason was to preserve medical-grade masks for health care workers who desperately need them at a time when they are in continuously short supply. Masks don’t replace hand washing and social distancing. | The C.D.C. has recommended that all Americans wear cloth masks if they go out in public. This is a shift in federal guidance reflecting new concerns that the coronavirus is being spread by infected people who have no symptoms. Until now, the C.D.C., like the W.H.O., has advised that ordinary people don’t need to wear masks unless they are sick and coughing. Part of the reason was to preserve medical-grade masks for health care workers who desperately need them at a time when they are in continuously short supply. Masks don’t replace hand washing and social distancing. |
If you’ve been exposed to the coronavirus or think you have, and have a fever or symptoms like a cough or difficulty breathing, call a doctor. They should give you advice on whether you should be tested, how to get tested, and how to seek medical treatment without potentially infecting or exposing others. | If you’ve been exposed to the coronavirus or think you have, and have a fever or symptoms like a cough or difficulty breathing, call a doctor. They should give you advice on whether you should be tested, how to get tested, and how to seek medical treatment without potentially infecting or exposing others. |
If you’re sick and you think you’ve been exposed to the new coronavirus, the C.D.C. recommends that you call your healthcare provider and explain your symptoms and fears. They will decide if you need to be tested. Keep in mind that there’s a chance — because of a lack of testing kits or because you’re asymptomatic, for instance — you won’t be able to get tested. | If you’re sick and you think you’ve been exposed to the new coronavirus, the C.D.C. recommends that you call your healthcare provider and explain your symptoms and fears. They will decide if you need to be tested. Keep in mind that there’s a chance — because of a lack of testing kits or because you’re asymptomatic, for instance — you won’t be able to get tested. |
“A big light bulb went off during this pandemic,” said Anita Kamouri, vice president at Iometrics, a workplace services firm. | “A big light bulb went off during this pandemic,” said Anita Kamouri, vice president at Iometrics, a workplace services firm. |
Kate Lister, president of Global Workplace Analytics, expects more than 25 percent of employees to continue working from home multiple days a week, up from fewer than 4 percent who did so before the pandemic. | Kate Lister, president of Global Workplace Analytics, expects more than 25 percent of employees to continue working from home multiple days a week, up from fewer than 4 percent who did so before the pandemic. |
“I don’t think that genie is going back into the bottle,” she said. | “I don’t think that genie is going back into the bottle,” she said. |
Already preliminary findings from a new study by researchers at the Massachusetts Institute of Technology suggest that more than 34 percent of respondents have switched from commuting to working at home across the United States. In the Northeast, more than 40 percent have made the switch. | Already preliminary findings from a new study by researchers at the Massachusetts Institute of Technology suggest that more than 34 percent of respondents have switched from commuting to working at home across the United States. In the Northeast, more than 40 percent have made the switch. |
The digital infrastructure for remote work already existed, said Erik Brynjolfsson, director of the M.I.T. Initiative on the Digital Economy and a co-author of the study. “The tools people found are working pretty well,” he said. | The digital infrastructure for remote work already existed, said Erik Brynjolfsson, director of the M.I.T. Initiative on the Digital Economy and a co-author of the study. “The tools people found are working pretty well,” he said. |
If companies do allow more of their employees to log in from home, some may consider reducing their office footprint, which could have significant ramifications for commercial real estate. | If companies do allow more of their employees to log in from home, some may consider reducing their office footprint, which could have significant ramifications for commercial real estate. |
But if the amount of space devoted to employee workstations and other functions increases, demand for space could balance out. | But if the amount of space devoted to employee workstations and other functions increases, demand for space could balance out. |
Lounges, cafes and other gathering spaces that sprang up to make collaborative work easier may become even more important if employees do more work from home and commute in for meetings. | Lounges, cafes and other gathering spaces that sprang up to make collaborative work easier may become even more important if employees do more work from home and commute in for meetings. |
At the Seattle office of B+H Architects, an informal space called the Sandbox was designed as “a place to meet and exchange ideas,” said Doug Demers, a managing principal at the firm. | At the Seattle office of B+H Architects, an informal space called the Sandbox was designed as “a place to meet and exchange ideas,” said Doug Demers, a managing principal at the firm. |
The circular room has a large digital screen for sharing information and curved seating that provides a sense of enclosure. | The circular room has a large digital screen for sharing information and curved seating that provides a sense of enclosure. |
People working from home could call in remotely, Mr. Demers said, but he thinks this kind of space will be one of the things that draw employees back to the office because it helps provide a sense of community. | People working from home could call in remotely, Mr. Demers said, but he thinks this kind of space will be one of the things that draw employees back to the office because it helps provide a sense of community. |
“There will be a higher value around spaces where we come together,” he said. | “There will be a higher value around spaces where we come together,” he said. |