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The Delivery Workers Who Risk Their Health to Bring You Food | The Delivery Workers Who Risk Their Health to Bring You Food |
(2 days later) | |
Chen Wei’s wife begged him to stop making restaurant deliveries because she feared he might contract the coronavirus from a customer. | Chen Wei’s wife begged him to stop making restaurant deliveries because she feared he might contract the coronavirus from a customer. |
Lee Mengba, another delivery worker, wondered if the hand that reached out for the bag of medication from behind an apartment door on a recent run belonged to a quarantined patient. | Lee Mengba, another delivery worker, wondered if the hand that reached out for the bag of medication from behind an apartment door on a recent run belonged to a quarantined patient. |
Adolfo Garcia tries to deliver pizza “in four seconds,” sometimes leaving boxes near the elevator on the first floor of apartment buildings for customers to grab. He disinfects his hands after each delivery — so often that his skin is dry and cracked. | Adolfo Garcia tries to deliver pizza “in four seconds,” sometimes leaving boxes near the elevator on the first floor of apartment buildings for customers to grab. He disinfects his hands after each delivery — so often that his skin is dry and cracked. |
As New Yorkers barricade themselves in their homes to practice “social distancing,” delivery workers, typically an overlooked group, have now taken on outsized significance and are on the front lines of the outbreak. | As New Yorkers barricade themselves in their homes to practice “social distancing,” delivery workers, typically an overlooked group, have now taken on outsized significance and are on the front lines of the outbreak. |
With demand for deliveries surging, a largely immigrant work force has become a critical link, providing food, groceries, medication and many other items that many people can no longer easily access or are unwilling to go out and purchase. | With demand for deliveries surging, a largely immigrant work force has become a critical link, providing food, groceries, medication and many other items that many people can no longer easily access or are unwilling to go out and purchase. |
Beside risking their own health, workers typically earn meager salaries and have no health insurance or any other labor protections. | Beside risking their own health, workers typically earn meager salaries and have no health insurance or any other labor protections. |
Their predicament was reflected in a recent group chat among Chinese delivery workers, who weighed the risks of working and getting sick. | Their predicament was reflected in a recent group chat among Chinese delivery workers, who weighed the risks of working and getting sick. |
“You can make money anytime, but without a healthy body, nothing exists,” wrote one. “Besides, the money you earn won’t be enough to cover medical bills if you get sick,” he added. | “You can make money anytime, but without a healthy body, nothing exists,” wrote one. “Besides, the money you earn won’t be enough to cover medical bills if you get sick,” he added. |
“I’m afraid to make deliveries because I’m afraid to die,” fretted another. “America,” texted a third, “is not easy.” | “I’m afraid to make deliveries because I’m afraid to die,” fretted another. “America,” texted a third, “is not easy.” |
Demand for delivery is on the rise across the country since the outbreak, according to analysts, with grocery apps like Walmart Grocery and Shipt recording major spikes in downloads. | Demand for delivery is on the rise across the country since the outbreak, according to analysts, with grocery apps like Walmart Grocery and Shipt recording major spikes in downloads. |
Amazon announced this week that it would hire 100,000 additional warehouse and delivery workers to meet the soaring demand. A spokeswoman said the company was filling 4,000 positions in New York State, the majority of them in New York City. | Amazon announced this week that it would hire 100,000 additional warehouse and delivery workers to meet the soaring demand. A spokeswoman said the company was filling 4,000 positions in New York State, the majority of them in New York City. |
On Tuesday, in the West Village, about 60 delivery workers were gathered on a street lined with restaurants, waiting to take orders that arrived about every two minutes. | On Tuesday, in the West Village, about 60 delivery workers were gathered on a street lined with restaurants, waiting to take orders that arrived about every two minutes. |
Aside from food, orders for alcohol were also on the rise, said Enrique Sanchez, who manages a liquor shop in the Hell’s Kitchen neighborhood in Manhattan. “People don’t want to come out,’’ he said. “We usually sell a lot of wine, but now people want spirits too,” he said. | Aside from food, orders for alcohol were also on the rise, said Enrique Sanchez, who manages a liquor shop in the Hell’s Kitchen neighborhood in Manhattan. “People don’t want to come out,’’ he said. “We usually sell a lot of wine, but now people want spirits too,” he said. |
DoorDash and Uber Eats, two major food delivery companies, said they would provide up to 14 days of financial assistance to any of their workers who are diagnosed with coronavirus and have to self-quarantine. | DoorDash and Uber Eats, two major food delivery companies, said they would provide up to 14 days of financial assistance to any of their workers who are diagnosed with coronavirus and have to self-quarantine. |
DoorDash is also providing hand sanitizers and gloves for its workers. | DoorDash is also providing hand sanitizers and gloves for its workers. |
Instacart, a grocery delivery start up, rolled out a new feature called “Leave at My Door Delivery,” which gives customers the option to have an order left at their door during a designated time frame instead of having an in-person handoff. | Instacart, a grocery delivery start up, rolled out a new feature called “Leave at My Door Delivery,” which gives customers the option to have an order left at their door during a designated time frame instead of having an in-person handoff. |
Still, many delivery workers said all they have received so far from restaurants or delivery companies were words of caution: If you feel sick, stay home. | Still, many delivery workers said all they have received so far from restaurants or delivery companies were words of caution: If you feel sick, stay home. |
“There is no precaution. It’s a risky job,’’ said Alexis Dabire, a delivery worker in Manhattan who regularly talks with his wife in Burkina Faso over FaceTime to assure her that he is well. “They have never given us anything for protection except for words.” | “There is no precaution. It’s a risky job,’’ said Alexis Dabire, a delivery worker in Manhattan who regularly talks with his wife in Burkina Faso over FaceTime to assure her that he is well. “They have never given us anything for protection except for words.” |
Jing Wang, an organizer of the Biking Public Project, an advocacy group for delivery workers, said they were a particularly vulnerable work force with no collective power, and they have no choice but to continue working even as so many others are staying home. | Jing Wang, an organizer of the Biking Public Project, an advocacy group for delivery workers, said they were a particularly vulnerable work force with no collective power, and they have no choice but to continue working even as so many others are staying home. |
“They’re on their own,” Ms. Wang said. “Their protection is self-provided. They’ve bought gloves, face masks, because some of their employers, including the apps, haven’t provided them with any.” | “They’re on their own,” Ms. Wang said. “Their protection is self-provided. They’ve bought gloves, face masks, because some of their employers, including the apps, haven’t provided them with any.” |
To help ease the burden somewhat, Mayor Bill de Blasio said this week that the police would suspend the ticketing of delivery workers who use electric bikes, which are illegal in the city, because the workers were providing a crucial service. | To help ease the burden somewhat, Mayor Bill de Blasio said this week that the police would suspend the ticketing of delivery workers who use electric bikes, which are illegal in the city, because the workers were providing a crucial service. |
Carlos Menchaca, a city councilman from Brooklyn, and Ydanis Rodriguez, who represents the 10th district in Manhattan and is chairman of the council’s transportation committee, had pressed the mayor on the issue. | Carlos Menchaca, a city councilman from Brooklyn, and Ydanis Rodriguez, who represents the 10th district in Manhattan and is chairman of the council’s transportation committee, had pressed the mayor on the issue. |
“As the city shuts down schools, and prepares to limit all restaurants, bars and cafes to takeout and delivery, it is no secret that most who will be preparing and delivering meals will be immigrants,” Mr. Menchaca and Mr. Rodriguez wrote. | “As the city shuts down schools, and prepares to limit all restaurants, bars and cafes to takeout and delivery, it is no secret that most who will be preparing and delivering meals will be immigrants,” Mr. Menchaca and Mr. Rodriguez wrote. |
“We must provide them and their families with the certainty that the N.Y.P.D. will not use this moment as an opportunity to crack down on the technology they are using to keep us fed,” they added. | “We must provide them and their families with the certainty that the N.Y.P.D. will not use this moment as an opportunity to crack down on the technology they are using to keep us fed,” they added. |
Mr. Chen had been delivering food for Red House, a Chinese restaurant in Manhattan, for eight months when the outbreak struck. | Mr. Chen had been delivering food for Red House, a Chinese restaurant in Manhattan, for eight months when the outbreak struck. |
His wife pleaded with him to stop working, worried that he could endanger the health of their two children. His biggest fear, he said, was elevators, “a small space with so many people it doesn’t matter what kind of ventilation it has.” | His wife pleaded with him to stop working, worried that he could endanger the health of their two children. His biggest fear, he said, was elevators, “a small space with so many people it doesn’t matter what kind of ventilation it has.” |
Updated June 5, 2020 | Updated June 5, 2020 |
A study by European scientists is the first to document a strong statistical link between genetic variations and Covid-19, the illness caused by the coronavirus. Having Type A blood was linked to a 50 percent increase in the likelihood that a patient would need to get oxygen or to go on a ventilator, according to the new study. | |
The unemployment rate fell to 13.3 percent in May, the Labor Department said on June 5, an unexpected improvement in the nation’s job market as hiring rebounded faster than economists expected. Economists had forecast the unemployment rate to increase to as much as 20 percent, after it hit 14.7 percent in April, which was the highest since the government began keeping official statistics after World War II. But the unemployment rate dipped instead, with employers adding 2.5 million jobs, after more than 20 million jobs were lost in April. | The unemployment rate fell to 13.3 percent in May, the Labor Department said on June 5, an unexpected improvement in the nation’s job market as hiring rebounded faster than economists expected. Economists had forecast the unemployment rate to increase to as much as 20 percent, after it hit 14.7 percent in April, which was the highest since the government began keeping official statistics after World War II. But the unemployment rate dipped instead, with employers adding 2.5 million jobs, after more than 20 million jobs were lost in April. |
Mass protests against police brutality that have brought thousands of people onto the streets in cities across America are raising the specter of new coronavirus outbreaks, prompting political leaders, physicians and public health experts to warn that the crowds could cause a surge in cases. While many political leaders affirmed the right of protesters to express themselves, they urged the demonstrators to wear face masks and maintain social distancing, both to protect themselves and to prevent further community spread of the virus. Some infectious disease experts were reassured by the fact that the protests were held outdoors, saying the open air settings could mitigate the risk of transmission. | Mass protests against police brutality that have brought thousands of people onto the streets in cities across America are raising the specter of new coronavirus outbreaks, prompting political leaders, physicians and public health experts to warn that the crowds could cause a surge in cases. While many political leaders affirmed the right of protesters to express themselves, they urged the demonstrators to wear face masks and maintain social distancing, both to protect themselves and to prevent further community spread of the virus. Some infectious disease experts were reassured by the fact that the protests were held outdoors, saying the open air settings could mitigate the risk of transmission. |
Exercise researchers and physicians have some blunt advice for those of us aiming to return to regular exercise now: Start slowly and then rev up your workouts, also slowly. American adults tended to be about 12 percent less active after the stay-at-home mandates began in March than they were in January. But there are steps you can take to ease your way back into regular exercise safely. First, “start at no more than 50 percent of the exercise you were doing before Covid,” says Dr. Monica Rho, the chief of musculoskeletal medicine at the Shirley Ryan AbilityLab in Chicago. Thread in some preparatory squats, too, she advises. “When you haven’t been exercising, you lose muscle mass.” Expect some muscle twinges after these preliminary, post-lockdown sessions, especially a day or two later. But sudden or increasing pain during exercise is a clarion call to stop and return home. | Exercise researchers and physicians have some blunt advice for those of us aiming to return to regular exercise now: Start slowly and then rev up your workouts, also slowly. American adults tended to be about 12 percent less active after the stay-at-home mandates began in March than they were in January. But there are steps you can take to ease your way back into regular exercise safely. First, “start at no more than 50 percent of the exercise you were doing before Covid,” says Dr. Monica Rho, the chief of musculoskeletal medicine at the Shirley Ryan AbilityLab in Chicago. Thread in some preparatory squats, too, she advises. “When you haven’t been exercising, you lose muscle mass.” Expect some muscle twinges after these preliminary, post-lockdown sessions, especially a day or two later. But sudden or increasing pain during exercise is a clarion call to stop and return home. |
States are reopening bit by bit. This means that more public spaces are available for use and more and more businesses are being allowed to open again. The federal government is largely leaving the decision up to states, and some state leaders are leaving the decision up to local authorities. Even if you aren’t being told to stay at home, it’s still a good idea to limit trips outside and your interaction with other people. | States are reopening bit by bit. This means that more public spaces are available for use and more and more businesses are being allowed to open again. The federal government is largely leaving the decision up to states, and some state leaders are leaving the decision up to local authorities. Even if you aren’t being told to stay at home, it’s still a good idea to limit trips outside and your interaction with other people. |
Touching contaminated objects and then infecting ourselves with the germs is not typically how the virus spreads. But it can happen. A number of studies of flu, rhinovirus, coronavirus and other microbes have shown that respiratory illnesses, including the new coronavirus, can spread by touching contaminated surfaces, particularly in places like day care centers, offices and hospitals. But a long chain of events has to happen for the disease to spread that way. The best way to protect yourself from coronavirus — whether it’s surface transmission or close human contact — is still social distancing, washing your hands, not touching your face and wearing masks. | Touching contaminated objects and then infecting ourselves with the germs is not typically how the virus spreads. But it can happen. A number of studies of flu, rhinovirus, coronavirus and other microbes have shown that respiratory illnesses, including the new coronavirus, can spread by touching contaminated surfaces, particularly in places like day care centers, offices and hospitals. But a long chain of events has to happen for the disease to spread that way. The best way to protect yourself from coronavirus — whether it’s surface transmission or close human contact — is still social distancing, washing your hands, not touching your face and wearing masks. |
Common symptoms include fever, a dry cough, fatigue and difficulty breathing or shortness of breath. Some of these symptoms overlap with those of the flu, making detection difficult, but runny noses and stuffy sinuses are less common. The C.D.C. has also added chills, muscle pain, sore throat, headache and a new loss of the sense of taste or smell as symptoms to look out for. Most people fall ill five to seven days after exposure, but symptoms may appear in as few as two days or as many as 14 days. | Common symptoms include fever, a dry cough, fatigue and difficulty breathing or shortness of breath. Some of these symptoms overlap with those of the flu, making detection difficult, but runny noses and stuffy sinuses are less common. The C.D.C. has also added chills, muscle pain, sore throat, headache and a new loss of the sense of taste or smell as symptoms to look out for. Most people fall ill five to seven days after exposure, but symptoms may appear in as few as two days or as many as 14 days. |
If air travel is unavoidable, there are some steps you can take to protect yourself. Most important: Wash your hands often, and stop touching your face. If possible, choose a window seat. A study from Emory University found that during flu season, the safest place to sit on a plane is by a window, as people sitting in window seats had less contact with potentially sick people. Disinfect hard surfaces. When you get to your seat and your hands are clean, use disinfecting wipes to clean the hard surfaces at your seat like the head and arm rest, the seatbelt buckle, the remote, screen, seat back pocket and the tray table. If the seat is hard and nonporous or leather or pleather, you can wipe that down, too. (Using wipes on upholstered seats could lead to a wet seat and spreading of germs rather than killing them.) | If air travel is unavoidable, there are some steps you can take to protect yourself. Most important: Wash your hands often, and stop touching your face. If possible, choose a window seat. A study from Emory University found that during flu season, the safest place to sit on a plane is by a window, as people sitting in window seats had less contact with potentially sick people. Disinfect hard surfaces. When you get to your seat and your hands are clean, use disinfecting wipes to clean the hard surfaces at your seat like the head and arm rest, the seatbelt buckle, the remote, screen, seat back pocket and the tray table. If the seat is hard and nonporous or leather or pleather, you can wipe that down, too. (Using wipes on upholstered seats could lead to a wet seat and spreading of germs rather than killing them.) |
Taking one’s temperature to look for signs of fever is not as easy as it sounds, as “normal” temperature numbers can vary, but generally, keep an eye out for a temperature of 100.5 degrees Fahrenheit or higher. If you don’t have a thermometer (they can be pricey these days), there are other ways to figure out if you have a fever, or are at risk of Covid-19 complications. | Taking one’s temperature to look for signs of fever is not as easy as it sounds, as “normal” temperature numbers can vary, but generally, keep an eye out for a temperature of 100.5 degrees Fahrenheit or higher. If you don’t have a thermometer (they can be pricey these days), there are other ways to figure out if you have a fever, or are at risk of Covid-19 complications. |
The C.D.C. has recommended that all Americans wear cloth masks if they go out in public. This is a shift in federal guidance reflecting new concerns that the coronavirus is being spread by infected people who have no symptoms. Until now, the C.D.C., like the W.H.O., has advised that ordinary people don’t need to wear masks unless they are sick and coughing. Part of the reason was to preserve medical-grade masks for health care workers who desperately need them at a time when they are in continuously short supply. Masks don’t replace hand washing and social distancing. | The C.D.C. has recommended that all Americans wear cloth masks if they go out in public. This is a shift in federal guidance reflecting new concerns that the coronavirus is being spread by infected people who have no symptoms. Until now, the C.D.C., like the W.H.O., has advised that ordinary people don’t need to wear masks unless they are sick and coughing. Part of the reason was to preserve medical-grade masks for health care workers who desperately need them at a time when they are in continuously short supply. Masks don’t replace hand washing and social distancing. |
If you’ve been exposed to the coronavirus or think you have, and have a fever or symptoms like a cough or difficulty breathing, call a doctor. They should give you advice on whether you should be tested, how to get tested, and how to seek medical treatment without potentially infecting or exposing others. | If you’ve been exposed to the coronavirus or think you have, and have a fever or symptoms like a cough or difficulty breathing, call a doctor. They should give you advice on whether you should be tested, how to get tested, and how to seek medical treatment without potentially infecting or exposing others. |
If you’re sick and you think you’ve been exposed to the new coronavirus, the C.D.C. recommends that you call your healthcare provider and explain your symptoms and fears. They will decide if you need to be tested. Keep in mind that there’s a chance — because of a lack of testing kits or because you’re asymptomatic, for instance — you won’t be able to get tested. | If you’re sick and you think you’ve been exposed to the new coronavirus, the C.D.C. recommends that you call your healthcare provider and explain your symptoms and fears. They will decide if you need to be tested. Keep in mind that there’s a chance — because of a lack of testing kits or because you’re asymptomatic, for instance — you won’t be able to get tested. |
He finally resigned last weekend, telling the owner of the restaurant, Lin Kai, that he couldn’t work for him anymore. “I told him I understood,” Mr. Lin said. “We’re all a little nervous. It’s a period of high anxiety.” | He finally resigned last weekend, telling the owner of the restaurant, Lin Kai, that he couldn’t work for him anymore. “I told him I understood,” Mr. Lin said. “We’re all a little nervous. It’s a period of high anxiety.” |
Though some workers like Mr. Chen have decided not to risk their health at the expense of lost income, others like Ashikur Rahman said he cannot afford to stay home. | Though some workers like Mr. Chen have decided not to risk their health at the expense of lost income, others like Ashikur Rahman said he cannot afford to stay home. |
“So many people are scared, and I am too. But I need the money,” he said, as he cycled over the Williamsburg Bridge from Manhattan into Brooklyn for the third time on a recent day. | “So many people are scared, and I am too. But I need the money,” he said, as he cycled over the Williamsburg Bridge from Manhattan into Brooklyn for the third time on a recent day. |
He was carting five cases of beer, one of several beer runs. “I’m delivering so much beer, it’s crazy. And they’re so heavy too,” he said wearily. | He was carting five cases of beer, one of several beer runs. “I’m delivering so much beer, it’s crazy. And they’re so heavy too,” he said wearily. |
Like Mr. Rahman, Mr. Lee, who arrived to the United States in 2011 from Shanghai, has had to weigh his options. | Like Mr. Rahman, Mr. Lee, who arrived to the United States in 2011 from Shanghai, has had to weigh his options. |
There’s no way to know who is infected, he said. “You don’t know where these people are. They could be anywhere.” At the same time, he doesn’t have health insurance. “If I get sick, I have to stay at home. How do I pay rent? I don’t have any other income. If I don’t work, there’s just no income.” | There’s no way to know who is infected, he said. “You don’t know where these people are. They could be anywhere.” At the same time, he doesn’t have health insurance. “If I get sick, I have to stay at home. How do I pay rent? I don’t have any other income. If I don’t work, there’s just no income.” |
Mr. Lee, 59, who lives alone, works for Caviar, another food delivery app. | Mr. Lee, 59, who lives alone, works for Caviar, another food delivery app. |
On a recent run from a Vietnamese restaurant in SoHo to an apartment building in the West Village, he was approached in the lobby by a woman holding a bag from a C.V.S. pharmacy, he said. “Would you deliver this for me?” she asked him. It was for a friend who lived in the building, she said, but didn’t want to go herself. | On a recent run from a Vietnamese restaurant in SoHo to an apartment building in the West Village, he was approached in the lobby by a woman holding a bag from a C.V.S. pharmacy, he said. “Would you deliver this for me?” she asked him. It was for a friend who lived in the building, she said, but didn’t want to go herself. |
Mr. Lee said he hesitated. But he had on a fresh pair of disposable gloves, so he figured it was safe. Then, the woman handed him a $50 bill. No need for change, she said. | Mr. Lee said he hesitated. But he had on a fresh pair of disposable gloves, so he figured it was safe. Then, the woman handed him a $50 bill. No need for change, she said. |
After completing his food delivery on the second floor, he continued on to the fifth floor, to apartment 5Y, to drop off the bag of medication. As he turned to leave, he caught the silhouette of a young man picking up the bag. No words were exchanged, he said. | After completing his food delivery on the second floor, he continued on to the fifth floor, to apartment 5Y, to drop off the bag of medication. As he turned to leave, he caught the silhouette of a young man picking up the bag. No words were exchanged, he said. |
As he left the building, Mr. Lee immediately disposed of his gloves in a nearby garbage can. He decided that would be his last delivery for the day. | As he left the building, Mr. Lee immediately disposed of his gloves in a nearby garbage can. He decided that would be his last delivery for the day. |
“That’s enough,” he said he thought to himself. | “That’s enough,” he said he thought to himself. |