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Starbucks Goes From Sip and Stay to Grab and Go | Starbucks Goes From Sip and Stay to Grab and Go |
(about 7 hours later) | |
There was a new sign affixed to Starbucks doors across the United States on Monday. “We have temporarily closed our seating area, but we remain open to serve you,” it said. “Please accept our apologies for any inconvenience.” | There was a new sign affixed to Starbucks doors across the United States on Monday. “We have temporarily closed our seating area, but we remain open to serve you,” it said. “Please accept our apologies for any inconvenience.” |
The floor was unusually empty at one location in Upper Manhattan, with tables and chairs stacked near the windows. | The floor was unusually empty at one location in Upper Manhattan, with tables and chairs stacked near the windows. |
The milk and cream were missing from their usual spot (but available upon request, according to a sign). One woman with a pastry in a paper bag lingered to get access to the store’s Wi-Fi with her phone until a barista apologetically explained to her that, according to a new policy, she had to leave. | The milk and cream were missing from their usual spot (but available upon request, according to a sign). One woman with a pastry in a paper bag lingered to get access to the store’s Wi-Fi with her phone until a barista apologetically explained to her that, according to a new policy, she had to leave. |
Starbucks, the biggest coffee chain in the United States, has long marketed itself as a “third place” where customers could order a latte but also sit for a prolonged time with a notebook, newspaper or laptop. Bonus points for a table near an electrical outlet, or maybe a window seat. | Starbucks, the biggest coffee chain in the United States, has long marketed itself as a “third place” where customers could order a latte but also sit for a prolonged time with a notebook, newspaper or laptop. Bonus points for a table near an electrical outlet, or maybe a window seat. |
But in a statement on Sunday, the company said it was temporarily “pausing the use of all seating, including both the cafe and patio areas,” in its locations in the United States and Canada. | But in a statement on Sunday, the company said it was temporarily “pausing the use of all seating, including both the cafe and patio areas,” in its locations in the United States and Canada. |
Customers can still order drinks and snacks using the Starbucks app and by delivery or drive-through. Many shops are open for customers to grab and go, but for at least two weeks, they won’t be able to sit and sip. | Customers can still order drinks and snacks using the Starbucks app and by delivery or drive-through. Many shops are open for customers to grab and go, but for at least two weeks, they won’t be able to sit and sip. |
At a time of social distancing, many offices are off limits and service and retail businesses large and small are experimenting with ways to stem the spread of the coronavirus. | At a time of social distancing, many offices are off limits and service and retail businesses large and small are experimenting with ways to stem the spread of the coronavirus. |
Those who need to work remotely might have seen Starbucks as a good place to get things done. Now, that, too, is off the table. | Those who need to work remotely might have seen Starbucks as a good place to get things done. Now, that, too, is off the table. |
Howard Frank, a writer in Stroudsburg, Pa., said he regularly visited his local Starbucks on days when he worked from home. He is typically there for a few hours at a time, sitting in his favorite spot at a long table off to the side, next to a power outlet and away from foot traffic. | Howard Frank, a writer in Stroudsburg, Pa., said he regularly visited his local Starbucks on days when he worked from home. He is typically there for a few hours at a time, sitting in his favorite spot at a long table off to the side, next to a power outlet and away from foot traffic. |
He learned on Monday that the seating areas would be closed. “I was really bummed,” he said. Now he plans to work from home, where it will be easier to get distracted by the refrigerator, the television or the dog. | He learned on Monday that the seating areas would be closed. “I was really bummed,” he said. Now he plans to work from home, where it will be easier to get distracted by the refrigerator, the television or the dog. |
But Mr. Frank, 63, said he understood the reason for the change. “All demographics visit Starbucks, and it’s just an incubation ground for anything that might be going around,” he said. “So I think it was a prudent decision on their part.” | But Mr. Frank, 63, said he understood the reason for the change. “All demographics visit Starbucks, and it’s just an incubation ground for anything that might be going around,” he said. “So I think it was a prudent decision on their part.” |
The coffee chain, which has more than 10,000 company-owned outlets in the United States and Canada, is not alone. | The coffee chain, which has more than 10,000 company-owned outlets in the United States and Canada, is not alone. |
Tim Hortons, the popular Canadian fast-food chain, announced that it would close its dining areas beginning Tuesday to focus on takeout, drive-through and delivery service. Dunkin’ said on Monday that it was reducing hours, removing tables and limiting its service to drive-through and carryout at its restaurants in the United States. | Tim Hortons, the popular Canadian fast-food chain, announced that it would close its dining areas beginning Tuesday to focus on takeout, drive-through and delivery service. Dunkin’ said on Monday that it was reducing hours, removing tables and limiting its service to drive-through and carryout at its restaurants in the United States. |
On Monday, the governors of Connecticut, New Jersey and New York announced broad restrictions on public life in those states: Casinos, gyms and movie theaters will be closed starting Monday evening, they said, and bars and restaurants will be limited to takeout and delivery. | On Monday, the governors of Connecticut, New Jersey and New York announced broad restrictions on public life in those states: Casinos, gyms and movie theaters will be closed starting Monday evening, they said, and bars and restaurants will be limited to takeout and delivery. |
Updated June 12, 2020 | Updated June 12, 2020 |
So far, the evidence seems to show it does. A widely cited paper published in April suggests that people are most infectious about two days before the onset of coronavirus symptoms and estimated that 44 percent of new infections were a result of transmission from people who were not yet showing symptoms. Recently, a top expert at the World Health Organization stated that transmission of the coronavirus by people who did not have symptoms was “very rare,” but she later walked back that statement. | So far, the evidence seems to show it does. A widely cited paper published in April suggests that people are most infectious about two days before the onset of coronavirus symptoms and estimated that 44 percent of new infections were a result of transmission from people who were not yet showing symptoms. Recently, a top expert at the World Health Organization stated that transmission of the coronavirus by people who did not have symptoms was “very rare,” but she later walked back that statement. |
Touching contaminated objects and then infecting ourselves with the germs is not typically how the virus spreads. But it can happen. A number of studies of flu, rhinovirus, coronavirus and other microbes have shown that respiratory illnesses, including the new coronavirus, can spread by touching contaminated surfaces, particularly in places like day care centers, offices and hospitals. But a long chain of events has to happen for the disease to spread that way. The best way to protect yourself from coronavirus — whether it’s surface transmission or close human contact — is still social distancing, washing your hands, not touching your face and wearing masks. | |
A study by European scientists is the first to document a strong statistical link between genetic variations and Covid-19, the illness caused by the coronavirus. Having Type A blood was linked to a 50 percent increase in the likelihood that a patient would need to get oxygen or to go on a ventilator, according to the new study. | A study by European scientists is the first to document a strong statistical link between genetic variations and Covid-19, the illness caused by the coronavirus. Having Type A blood was linked to a 50 percent increase in the likelihood that a patient would need to get oxygen or to go on a ventilator, according to the new study. |
The unemployment rate fell to 13.3 percent in May, the Labor Department said on June 5, an unexpected improvement in the nation’s job market as hiring rebounded faster than economists expected. Economists had forecast the unemployment rate to increase to as much as 20 percent, after it hit 14.7 percent in April, which was the highest since the government began keeping official statistics after World War II. But the unemployment rate dipped instead, with employers adding 2.5 million jobs, after more than 20 million jobs were lost in April. | The unemployment rate fell to 13.3 percent in May, the Labor Department said on June 5, an unexpected improvement in the nation’s job market as hiring rebounded faster than economists expected. Economists had forecast the unemployment rate to increase to as much as 20 percent, after it hit 14.7 percent in April, which was the highest since the government began keeping official statistics after World War II. But the unemployment rate dipped instead, with employers adding 2.5 million jobs, after more than 20 million jobs were lost in April. |
Mass protests against police brutality that have brought thousands of people onto the streets in cities across America are raising the specter of new coronavirus outbreaks, prompting political leaders, physicians and public health experts to warn that the crowds could cause a surge in cases. While many political leaders affirmed the right of protesters to express themselves, they urged the demonstrators to wear face masks and maintain social distancing, both to protect themselves and to prevent further community spread of the virus. Some infectious disease experts were reassured by the fact that the protests were held outdoors, saying the open air settings could mitigate the risk of transmission. | Mass protests against police brutality that have brought thousands of people onto the streets in cities across America are raising the specter of new coronavirus outbreaks, prompting political leaders, physicians and public health experts to warn that the crowds could cause a surge in cases. While many political leaders affirmed the right of protesters to express themselves, they urged the demonstrators to wear face masks and maintain social distancing, both to protect themselves and to prevent further community spread of the virus. Some infectious disease experts were reassured by the fact that the protests were held outdoors, saying the open air settings could mitigate the risk of transmission. |
Exercise researchers and physicians have some blunt advice for those of us aiming to return to regular exercise now: Start slowly and then rev up your workouts, also slowly. American adults tended to be about 12 percent less active after the stay-at-home mandates began in March than they were in January. But there are steps you can take to ease your way back into regular exercise safely. First, “start at no more than 50 percent of the exercise you were doing before Covid,” says Dr. Monica Rho, the chief of musculoskeletal medicine at the Shirley Ryan AbilityLab in Chicago. Thread in some preparatory squats, too, she advises. “When you haven’t been exercising, you lose muscle mass.” Expect some muscle twinges after these preliminary, post-lockdown sessions, especially a day or two later. But sudden or increasing pain during exercise is a clarion call to stop and return home. | Exercise researchers and physicians have some blunt advice for those of us aiming to return to regular exercise now: Start slowly and then rev up your workouts, also slowly. American adults tended to be about 12 percent less active after the stay-at-home mandates began in March than they were in January. But there are steps you can take to ease your way back into regular exercise safely. First, “start at no more than 50 percent of the exercise you were doing before Covid,” says Dr. Monica Rho, the chief of musculoskeletal medicine at the Shirley Ryan AbilityLab in Chicago. Thread in some preparatory squats, too, she advises. “When you haven’t been exercising, you lose muscle mass.” Expect some muscle twinges after these preliminary, post-lockdown sessions, especially a day or two later. But sudden or increasing pain during exercise is a clarion call to stop and return home. |
States are reopening bit by bit. This means that more public spaces are available for use and more and more businesses are being allowed to open again. The federal government is largely leaving the decision up to states, and some state leaders are leaving the decision up to local authorities. Even if you aren’t being told to stay at home, it’s still a good idea to limit trips outside and your interaction with other people. | States are reopening bit by bit. This means that more public spaces are available for use and more and more businesses are being allowed to open again. The federal government is largely leaving the decision up to states, and some state leaders are leaving the decision up to local authorities. Even if you aren’t being told to stay at home, it’s still a good idea to limit trips outside and your interaction with other people. |
Common symptoms include fever, a dry cough, fatigue and difficulty breathing or shortness of breath. Some of these symptoms overlap with those of the flu, making detection difficult, but runny noses and stuffy sinuses are less common. The C.D.C. has also added chills, muscle pain, sore throat, headache and a new loss of the sense of taste or smell as symptoms to look out for. Most people fall ill five to seven days after exposure, but symptoms may appear in as few as two days or as many as 14 days. | Common symptoms include fever, a dry cough, fatigue and difficulty breathing or shortness of breath. Some of these symptoms overlap with those of the flu, making detection difficult, but runny noses and stuffy sinuses are less common. The C.D.C. has also added chills, muscle pain, sore throat, headache and a new loss of the sense of taste or smell as symptoms to look out for. Most people fall ill five to seven days after exposure, but symptoms may appear in as few as two days or as many as 14 days. |
If air travel is unavoidable, there are some steps you can take to protect yourself. Most important: Wash your hands often, and stop touching your face. If possible, choose a window seat. A study from Emory University found that during flu season, the safest place to sit on a plane is by a window, as people sitting in window seats had less contact with potentially sick people. Disinfect hard surfaces. When you get to your seat and your hands are clean, use disinfecting wipes to clean the hard surfaces at your seat like the head and arm rest, the seatbelt buckle, the remote, screen, seat back pocket and the tray table. If the seat is hard and nonporous or leather or pleather, you can wipe that down, too. (Using wipes on upholstered seats could lead to a wet seat and spreading of germs rather than killing them.) | If air travel is unavoidable, there are some steps you can take to protect yourself. Most important: Wash your hands often, and stop touching your face. If possible, choose a window seat. A study from Emory University found that during flu season, the safest place to sit on a plane is by a window, as people sitting in window seats had less contact with potentially sick people. Disinfect hard surfaces. When you get to your seat and your hands are clean, use disinfecting wipes to clean the hard surfaces at your seat like the head and arm rest, the seatbelt buckle, the remote, screen, seat back pocket and the tray table. If the seat is hard and nonporous or leather or pleather, you can wipe that down, too. (Using wipes on upholstered seats could lead to a wet seat and spreading of germs rather than killing them.) |
Taking one’s temperature to look for signs of fever is not as easy as it sounds, as “normal” temperature numbers can vary, but generally, keep an eye out for a temperature of 100.5 degrees Fahrenheit or higher. If you don’t have a thermometer (they can be pricey these days), there are other ways to figure out if you have a fever, or are at risk of Covid-19 complications. | Taking one’s temperature to look for signs of fever is not as easy as it sounds, as “normal” temperature numbers can vary, but generally, keep an eye out for a temperature of 100.5 degrees Fahrenheit or higher. If you don’t have a thermometer (they can be pricey these days), there are other ways to figure out if you have a fever, or are at risk of Covid-19 complications. |
The C.D.C. has recommended that all Americans wear cloth masks if they go out in public. This is a shift in federal guidance reflecting new concerns that the coronavirus is being spread by infected people who have no symptoms. Until now, the C.D.C., like the W.H.O., has advised that ordinary people don’t need to wear masks unless they are sick and coughing. Part of the reason was to preserve medical-grade masks for health care workers who desperately need them at a time when they are in continuously short supply. Masks don’t replace hand washing and social distancing. | The C.D.C. has recommended that all Americans wear cloth masks if they go out in public. This is a shift in federal guidance reflecting new concerns that the coronavirus is being spread by infected people who have no symptoms. Until now, the C.D.C., like the W.H.O., has advised that ordinary people don’t need to wear masks unless they are sick and coughing. Part of the reason was to preserve medical-grade masks for health care workers who desperately need them at a time when they are in continuously short supply. Masks don’t replace hand washing and social distancing. |
If you’ve been exposed to the coronavirus or think you have, and have a fever or symptoms like a cough or difficulty breathing, call a doctor. They should give you advice on whether you should be tested, how to get tested, and how to seek medical treatment without potentially infecting or exposing others. | If you’ve been exposed to the coronavirus or think you have, and have a fever or symptoms like a cough or difficulty breathing, call a doctor. They should give you advice on whether you should be tested, how to get tested, and how to seek medical treatment without potentially infecting or exposing others. |
If you’re sick and you think you’ve been exposed to the new coronavirus, the C.D.C. recommends that you call your healthcare provider and explain your symptoms and fears. They will decide if you need to be tested. Keep in mind that there’s a chance — because of a lack of testing kits or because you’re asymptomatic, for instance — you won’t be able to get tested. | If you’re sick and you think you’ve been exposed to the new coronavirus, the C.D.C. recommends that you call your healthcare provider and explain your symptoms and fears. They will decide if you need to be tested. Keep in mind that there’s a chance — because of a lack of testing kits or because you’re asymptomatic, for instance — you won’t be able to get tested. |
Some Starbucks locations in high-traffic areas, like malls and campuses, will be temporarily closed entirely, the company said. | Some Starbucks locations in high-traffic areas, like malls and campuses, will be temporarily closed entirely, the company said. |
“As we all know, the situation with Covid-19 is extremely dynamic and we will continue to review the facts and science and make the proactive decisions necessary to protect our partners, customers and communities,” said Rossann Williams, the executive who oversees the company’s 200,000 workers in the United States. | “As we all know, the situation with Covid-19 is extremely dynamic and we will continue to review the facts and science and make the proactive decisions necessary to protect our partners, customers and communities,” said Rossann Williams, the executive who oversees the company’s 200,000 workers in the United States. |
“Partners” is the term Starbucks uses for its employees, including baristas. | “Partners” is the term Starbucks uses for its employees, including baristas. |
The company last week told its employees in the United States that it would provide up to two weeks of paid leave to any employee who was infected with the virus or had extended contact with a co-worker or household member who tested positive. | The company last week told its employees in the United States that it would provide up to two weeks of paid leave to any employee who was infected with the virus or had extended contact with a co-worker or household member who tested positive. |
Starbucks had previously responded to the spread of coronavirus by prohibiting customers from using their own cups and putting in place a strict cleaning regimen, telling employees to wash their hands and disinfect “high-touch” surfaces every 30 minutes. | Starbucks had previously responded to the spread of coronavirus by prohibiting customers from using their own cups and putting in place a strict cleaning regimen, telling employees to wash their hands and disinfect “high-touch” surfaces every 30 minutes. |
Last week, some employees expressed concern about the added work, especially because many Starbucks locations follow a lean staffing model. | Last week, some employees expressed concern about the added work, especially because many Starbucks locations follow a lean staffing model. |
Starbucks did not respond on Monday to a question about how the seating announcement would affect staffing, but a spokesman said that employees’ schedules were posted at least two weeks in advance, and that they would be paid for their scheduled hours even if their store was closed. | Starbucks did not respond on Monday to a question about how the seating announcement would affect staffing, but a spokesman said that employees’ schedules were posted at least two weeks in advance, and that they would be paid for their scheduled hours even if their store was closed. |