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More problems for water customers | More problems for water customers |
(10 minutes later) | |
Hundreds of homes in south Wales have lost their water supply, only hours after 5,000 homes and businesses were reconnected after a frozen pipe broke. | Hundreds of homes in south Wales have lost their water supply, only hours after 5,000 homes and businesses were reconnected after a frozen pipe broke. |
Welsh Water said 600 homes in the Trehafod area of Rhondda were now affected by a burst main on Thursday. | Welsh Water said 600 homes in the Trehafod area of Rhondda were now affected by a burst main on Thursday. |
Supplies between nearby Porth and the village of Maerdy were only restored on Wednesday night after 48 hours. | Supplies between nearby Porth and the village of Maerdy were only restored on Wednesday night after 48 hours. |
Only resident described the latest problem as a "nuisance" while the water firm issued an apology. | Only resident described the latest problem as a "nuisance" while the water firm issued an apology. |
Brian Jones from Trehafod said the burst main was a "nuisance coming so soon after the last outbreak". | Brian Jones from Trehafod said the burst main was a "nuisance coming so soon after the last outbreak". |
He said his water supply had been off most of the morning. He also said he had seen school children who attend Hafod Primary coming home early. | He said his water supply had been off most of the morning. He also said he had seen school children who attend Hafod Primary coming home early. |
It is clear that the pipes are old and not fit for purpose Leighton Andrews AM | It is clear that the pipes are old and not fit for purpose Leighton Andrews AM |
In a statement Welsh Water apologised for the fresh disruption and said supplies were expected to be back in Trehafod by early afternoon. | In a statement Welsh Water apologised for the fresh disruption and said supplies were expected to be back in Trehafod by early afternoon. |
The statement said: "Some customers may experience low pressure or water discolouration as supplies return to normal. | The statement said: "Some customers may experience low pressure or water discolouration as supplies return to normal. |
'Loudspeakers' | |
"Customers who experience water discoloration at times like this are advised to run the tap for a short period until water runs clear. | "Customers who experience water discoloration at times like this are advised to run the tap for a short period until water runs clear. |
"This is quite normal however if people have any concern about their supply they can call our operations helpline on 0800 052 0130." | "This is quite normal however if people have any concern about their supply they can call our operations helpline on 0800 052 0130." |
Meanwhile, Rhondda AM Leighton Andrews has called on Welsh Water to speed up investment at a water treatment centre after thousands in the area lost supply. | Meanwhile, Rhondda AM Leighton Andrews has called on Welsh Water to speed up investment at a water treatment centre after thousands in the area lost supply. |
Bowsers had to be used to distribute water in the Rhondda Fach for two days after freezing weather damaged pipes at at Maerdy treatment works. | Bowsers had to be used to distribute water in the Rhondda Fach for two days after freezing weather damaged pipes at at Maerdy treatment works. |
The AM also said constituents should have been given more information on the first day of the disruption.. | The AM also said constituents should have been given more information on the first day of the disruption.. |
Nine local schools closed and one factory was left without water needed for water-cooling processes.. | Nine local schools closed and one factory was left without water needed for water-cooling processes.. |
The firm sent in around four dozen bowsers for people to fill their own containers with fresh water. Two bowsers were reported stolen and three more were vandalised. | The firm sent in around four dozen bowsers for people to fill their own containers with fresh water. Two bowsers were reported stolen and three more were vandalised. |
Mr Andrews, in a letter to Welsh Water's managing director said they needed "to accelerate your investment in the infrastructure, including pipes, supporting the Maerdy treatment centre. | Mr Andrews, in a letter to Welsh Water's managing director said they needed "to accelerate your investment in the infrastructure, including pipes, supporting the Maerdy treatment centre. |
"It is clear that the pipes are old and not fit for purpose," he said adding that he hoped that planned investments in the infrastructure supporting the works could now be accelerated. | "It is clear that the pipes are old and not fit for purpose," he said adding that he hoped that planned investments in the infrastructure supporting the works could now be accelerated. |
The AM said his constituents told him that they would have found it helpful if they had been alerted earlier on Tuesday about the water disruption. | The AM said his constituents told him that they would have found it helpful if they had been alerted earlier on Tuesday about the water disruption. |
People would have also found it helpful if the message had been spread on mobile loudspeakers touring affected areas, as well as through the conventional media, he said. | People would have also found it helpful if the message had been spread on mobile loudspeakers touring affected areas, as well as through the conventional media, he said. |
Welsh Water said they would not comment until they received Mr Andrews' letter. | Welsh Water said they would not comment until they received Mr Andrews' letter. |