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Parking Meters Are Rejecting Credit Cards in Y2K-Type Glitch | Parking Meters Are Rejecting Credit Cards in Y2K-Type Glitch |
(32 minutes later) | |
Paying the parking meter is a daily headache for many drivers in New York City, and with the stroke of the new year, it became even more maddening. | Paying the parking meter is a daily headache for many drivers in New York City, and with the stroke of the new year, it became even more maddening. |
A software glitch that recalled the Y2K bug, which stoked fears that computer systems around the world would crash in the year 2000, is causing parking meters in New York to reject credit cards and prepaid parking cards. | A software glitch that recalled the Y2K bug, which stoked fears that computer systems around the world would crash in the year 2000, is causing parking meters in New York to reject credit cards and prepaid parking cards. |
The meters’ credit card payment software was configured to end on Jan. 1, resulting in the mass malfunction, the city’s Department of Transportation said. Parkeon, the vendor that developed the payment system, failed to update the software, Transportation Department officials said. | The meters’ credit card payment software was configured to end on Jan. 1, resulting in the mass malfunction, the city’s Department of Transportation said. Parkeon, the vendor that developed the payment system, failed to update the software, Transportation Department officials said. |
A message and email left at Parkeon’s headquarters in France on Friday were not immediately returned. | A message and email left at Parkeon’s headquarters in France on Friday were not immediately returned. |
On Friday morning, city workers were on the streets, reconfiguring the software meter by meter, officials said, adding that there was no estimate for how long the job would take. The city has 14,000 meters covering some 85,000 spaces. | On Friday morning, city workers were on the streets, reconfiguring the software meter by meter, officials said, adding that there was no estimate for how long the job would take. The city has 14,000 meters covering some 85,000 spaces. |
Parking meters were still accepting payment through the ParkNYC mobile app, as well as coins. | Parking meters were still accepting payment through the ParkNYC mobile app, as well as coins. |
The Transportation Department said it had not yet determined what to do about drivers who have been issued tickets during the outage. | The Transportation Department said it had not yet determined what to do about drivers who have been issued tickets during the outage. |
Angelo Pagan, 64, of the Bronx, looked startled on Friday after putting his credit card into a meter at Broadway and 101st Street in Manhattan and getting a “Card Not Allowed” message. | |
Told about the citywide problem, he said: “This is crazy that the city can let that happen.” | Told about the citywide problem, he said: “This is crazy that the city can let that happen.” |
He began fishing through his pockets for change. He inserted $2 in quarters, which bought him roughly a half-hour of parking time. | He began fishing through his pockets for change. He inserted $2 in quarters, which bought him roughly a half-hour of parking time. |
“I guess I’ve got to figure out how to use the app,” he said. “No one carries around change anymore, and how are you going to carry that many quarters?” | “I guess I’ve got to figure out how to use the app,” he said. “No one carries around change anymore, and how are you going to carry that many quarters?” |