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| Kazakhstan plane crash: Bek Air plane comes down near Almaty airport | Kazakhstan plane crash: Bek Air plane comes down near Almaty airport |
| (about 1 hour later) | |
| A passenger jet has crashed in Kazakhstan, killing at least 12 people but leaving dozens of survivors. | A passenger jet has crashed in Kazakhstan, killing at least 12 people but leaving dozens of survivors. |
| The Bek Air plane was flying from Almaty - Kazakhstan's largest city - to the capital Nur-Sultan when it smashed into a building just after take-off. | |
| The Fokker aircraft had 100 passenger and crew on board. Survivors described walking from the wreckage into the dark and snow. | The Fokker aircraft had 100 passenger and crew on board. Survivors described walking from the wreckage into the dark and snow. |
| About 60 are being treated in hospital. The cause of the crash is unclear. | About 60 are being treated in hospital. The cause of the crash is unclear. |
| A Reuters reporter close to the scene said there was heavy fog at the time. | A Reuters reporter close to the scene said there was heavy fog at the time. |
| There has been conflicting information about the death toll. The interior ministry initially said 15 people had been killed, but it later published a list of victims that mentioned only 12 dead - including the captain. | There has been conflicting information about the death toll. The interior ministry initially said 15 people had been killed, but it later published a list of victims that mentioned only 12 dead - including the captain. |
| What's known about the crash? | What's known about the crash? |
| The Fokker 100 plane was carrying 95 passengers - including eight children - as well as five crew, the interior ministry said. | The Fokker 100 plane was carrying 95 passengers - including eight children - as well as five crew, the interior ministry said. |
| The Flightradar24 information website said the flight departed at 01:21 GMT, and "the last signal was received in that same minute". | The Flightradar24 information website said the flight departed at 01:21 GMT, and "the last signal was received in that same minute". |
| The airport said the plane lost height at 07:22 local time (01:22 GMT), before striking a concrete barrier and crashing into a two-storey building. There was no fire upon impact. | The airport said the plane lost height at 07:22 local time (01:22 GMT), before striking a concrete barrier and crashing into a two-storey building. There was no fire upon impact. |
| Maral Erman, one of the survivors, said the plane was shaking during take-off, Tengri News website reports. She said it first felt as if the plane had landed, but in fact "we hit something". | Maral Erman, one of the survivors, said the plane was shaking during take-off, Tengri News website reports. She said it first felt as if the plane had landed, but in fact "we hit something". |
| "There wasn't much chaos on board," she said. "There were no screaming." Ms Erman said the crew opened the exit for passengers to get out of the aircraft. | "There wasn't much chaos on board," she said. "There were no screaming." Ms Erman said the crew opened the exit for passengers to get out of the aircraft. |
| She added that she later saw the plane had "split in half". | She added that she later saw the plane had "split in half". |
| Footage of the scene shows the cockpit wedged into the side of the building. | Footage of the scene shows the cockpit wedged into the side of the building. |
| Bek Air cancelled all its flights soon after the crash. | Bek Air cancelled all its flights soon after the crash. |
| Almaty's airport said it was operating normally and the flight schedule was unaffected. | Almaty's airport said it was operating normally and the flight schedule was unaffected. |
| Nur-Sultan - a city formerly known as Astana - was renamed after former-President Nursultan Nazarbayev shortly after he stood down in March. | Nur-Sultan - a city formerly known as Astana - was renamed after former-President Nursultan Nazarbayev shortly after he stood down in March. |
| What's been the reaction? | What's been the reaction? |
| A special commission will be set up to determine the cause of the crash. | A special commission will be set up to determine the cause of the crash. |
| Kazakhstan's President Qasym-Jomart Toqayev has declared a day of national mourning on Friday. | Kazakhstan's President Qasym-Jomart Toqayev has declared a day of national mourning on Friday. |
| He expressed his "deep condolences" to relatives and said "all those responsible will be severely punished in accordance with the law". | He expressed his "deep condolences" to relatives and said "all those responsible will be severely punished in accordance with the law". |
| What is known about Bek Air? | What is known about Bek Air? |
| Bek Air was founded in 1999, initially targeting VIP flight operations, the company's website says. | Bek Air was founded in 1999, initially targeting VIP flight operations, the company's website says. |
| Nowadays, the company describes itself as Kazakhstan's first low-cost airline. Its fleet is made up of seven Fokker-100 aircraft. | Nowadays, the company describes itself as Kazakhstan's first low-cost airline. Its fleet is made up of seven Fokker-100 aircraft. |
| The Fokker-100 in detail | The Fokker-100 in detail |
| This is not the first serious plane crash in the city. On 29 January 2013, a passenger plane travelling from the northern town of Kokshetau came down near Almaty, killing 20 people. | This is not the first serious plane crash in the city. On 29 January 2013, a passenger plane travelling from the northern town of Kokshetau came down near Almaty, killing 20 people. |
| A month earlier, 27 people died when a military plane carrying senior Kazakh security officials crashed in the south of the country. | A month earlier, 27 people died when a military plane carrying senior Kazakh security officials crashed in the south of the country. |
| Are you in the area? Did you witness the incident? If you feel able to do so please get in touch. Email haveyoursay@bbc.co.uk. | Are you in the area? Did you witness the incident? If you feel able to do so please get in touch. Email haveyoursay@bbc.co.uk. |
| Please include a contact number if you are willing to speak to a BBC journalist. You can also contact us in the following ways: | Please include a contact number if you are willing to speak to a BBC journalist. You can also contact us in the following ways: |
| Or use the form below | Or use the form below |