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Version 4 |
| Glitch hits Lottery ticket sales |
Glitch hits Lottery ticket sales |
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(10 minutes later)
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| National Lottery operator Camelot has apologised after a technical problem left customers across the country unable to buy tickets. | National Lottery operator Camelot has apologised after a technical problem left customers across the country unable to buy tickets. |
| It said the "network communications issue" had affected those buying in-store or via its website on Saturday. | It said the "network communications issue" had affected those buying in-store or via its website on Saturday. |
| Camelot said the problem had been "intermittent" and reassured those who had already bought their tickets that the draws would go ahead as usual. | Camelot said the problem had been "intermittent" and reassured those who had already bought their tickets that the draws would go ahead as usual. |
| A spokesman said all ticket machines were working as normal after 1800 GMT. | A spokesman said all ticket machines were working as normal after 1800 GMT. |
| A message on the lottery website on Saturday afternoon said: "Our Draw Games are closed. Why not try our exciting Instant Win Games?" | A message on the lottery website on Saturday afternoon said: "Our Draw Games are closed. Why not try our exciting Instant Win Games?" |
| Later, the website began accepting transactions again, but was working slowly due to higher than usual demand. | Later, the website began accepting transactions again, but was working slowly due to higher than usual demand. |
| Camelot's spokesman said the problem had been "intermittent in retailers up and down the country" on Saturday. | Camelot's spokesman said the problem had been "intermittent in retailers up and down the country" on Saturday. |
| It had resulted in either slower than normal transactions or retailers being unable to perform transactions at all, he added. | It had resulted in either slower than normal transactions or retailers being unable to perform transactions at all, he added. |
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