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Glitch hits Lottery ticket sales | Glitch hits Lottery ticket sales |
(30 minutes later) | |
Customers have been unable to buy tickets for the National Lottery after problems with the network's communication system. | Customers have been unable to buy tickets for the National Lottery after problems with the network's communication system. |
Lottery operator Camelot said the difficulties affected those buying in-store or via its website. | Lottery operator Camelot said the difficulties affected those buying in-store or via its website. |
Camelot apologised to players and said engineers were working to resolve the "network issue". | |
It reassured people who had already bought their tickets that the draws would go ahead as usual. | It reassured people who had already bought their tickets that the draws would go ahead as usual. |
A message on the lottery website on Saturday evening said: "Our Draw Games are closed. Why not try our exciting Instant Win Games?" | |
Camelot's spokesman said the problem had been "intermittent in retailers up and down the country" on Saturday. | Camelot's spokesman said the problem had been "intermittent in retailers up and down the country" on Saturday. |
The glitch had resulted in either slower than normal transactions or retailers being unable to perform transactions at all, he added. | The glitch had resulted in either slower than normal transactions or retailers being unable to perform transactions at all, he added. |