Cavalier attitude of banks
https://www.theguardian.com/money/2019/oct/06/cavalier-attitude-of-banks Version 0 of 1. We go into a high-street bank and we are expected to conduct all of our own transactions. Next to no personal service. Now we discover that communities have to apply to a fund if they want access to their own money (Need a cash machine? Apply to the £1m fund, 2 October). I am absolutely clear on the need for the banking system to be profitable, and I understand the changing use of cash, cheques etc. However, this cavalier, take-it-or-leave-it approach to their customers demonstrates an inbuilt belief in and acceptance of their virtual monopoly of the money system. The fund has £1m to share. How many communities will that satisfy? The banking system needs to get a grip and start looking at its collective reputation.Margaret ProsserLabour, House of Lords • Join the debate – email guardian.letters@theguardian.com • Read more Guardian letters – click here to visit gu.com/letters • Do you have a photo you’d like to share with Guardian readers? Click here to upload it and we’ll publish the best submissions in the letters spread of our print edition Banks and building societies Banking letters Share on Facebook Share on Twitter Share via Email Share on LinkedIn Share on Pinterest Share on WhatsApp Share on Messenger Reuse this content |