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Strictly mistake 'unforgivable' | Strictly mistake 'unforgivable' |
(30 minutes later) | |
The BBC has said it was "unforgivable" that the controversial outcome of Saturday's Strictly Come Dancing semi-final had not been foreseen. | The BBC has said it was "unforgivable" that the controversial outcome of Saturday's Strictly Come Dancing semi-final had not been foreseen. |
BBC head of entertainment production Jon Beazley told BBC Breakfast "exceptional circumstances" had caused the scoring anomaly. | BBC head of entertainment production Jon Beazley told BBC Breakfast "exceptional circumstances" had caused the scoring anomaly. |
Almost 1,800 people complained after all three celebrities were put through to the final. | Almost 1,800 people complained after all three celebrities were put through to the final. |
Unhappy viewers will be offered refunds if they request it. | Unhappy viewers will be offered refunds if they request it. |
Details of how to claim refunds will be available on the Strictly Come Dancing website from Tuesday. | |
"That's the unforgivable thing about this - we should've seen it coming," Mr Beazley said. | "That's the unforgivable thing about this - we should've seen it coming," Mr Beazley said. |
"The fact is we didn't so we're doing whatever we can now to sort it out." | "The fact is we didn't so we're doing whatever we can now to sort it out." |
'No fix' | |
He said there were many contingencies on the show, "but nobody had planned for the exceptional circumstances of a tie at the top of the leaderboard". | He said there were many contingencies on the show, "but nobody had planned for the exceptional circumstances of a tie at the top of the leaderboard". |
He added that the show was not fixed and that "nobody was complicit in any discussion about it". | He added that the show was not fixed and that "nobody was complicit in any discussion about it". |
The audience vote from Saturday's show will still count and the results will be revealed during this weekend's final. | The audience vote from Saturday's show will still count and the results will be revealed during this weekend's final. |
The three finalists will then dance as usual and the audience will again vote, with the points from that added to those from the semi-final to determine this year's champion. | |
The problems encountered on Saturday's show occurred when there was a tie between dancers Lisa Snowdon and Rachel Stevens following the judges' scoring. | |
Because of the way the points were then awarded, actor Chambers and partner Camilla Dallerup could not have been saved from the dance-off regardless of how many public votes he had received and that was considered by the show's producers to be "unfair". | |
However, the problem was not realised until after voting had started. | |
The situation caused the programme to end 10 minutes early, forcing BBC One to fill the gap with trailers. |