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| Travel delays: Air traffic control problem affects Heathrow and Gatwick | Travel delays: Air traffic control problem affects Heathrow and Gatwick |
| (32 minutes later) | |
| Air and rail passengers are being hit by more disruption after record-breaking temperatures caused travel chaos on Thursday. | |
| Flights from London airports, including Heathrow and Gatwick, have been delayed and cancelled due to the weather. | |
| Disruption is also being caused by a technical problem with the UK's air traffic control system. | |
| Train services have also been delayed and cancelled after the second hottest day in the UK was recorded on Thursday. | |
| Rail companies feared rail lines would buckle - but it was sagging overhead cables that led to problems. | |
| Martin White and his wife were stuck at Naples Airport after their Thursday night flight to Gatwick Airport was cancelled due to the weather. | Martin White and his wife were stuck at Naples Airport after their Thursday night flight to Gatwick Airport was cancelled due to the weather. |
| "Everybody is packed liked sardines and there are fraying tempers," Mr White said. | "Everybody is packed liked sardines and there are fraying tempers," Mr White said. |
| Friday has been cooler than Thursday, with temperatures ranging from 23C to 25C in most areas (73F to 77F), rising to 27C in south-east England. | Friday has been cooler than Thursday, with temperatures ranging from 23C to 25C in most areas (73F to 77F), rising to 27C in south-east England. |
| During the day it is expected to be mostly dry but rain is expected to develop across northern and eastern areas of the UK overnight. | During the day it is expected to be mostly dry but rain is expected to develop across northern and eastern areas of the UK overnight. |
| The disruption to flights on Thursday evening and into Friday was caused by storms across Europe. | The disruption to flights on Thursday evening and into Friday was caused by storms across Europe. |
| But Nats said there was also a problem at Swanwick Control Centre which it is trying to fix. | |
| Luton Airport had five cancellations on Friday morning while Gatwick Airport had 19. | Luton Airport had five cancellations on Friday morning while Gatwick Airport had 19. |
| Heathrow Airport issued an apology via Twitter for the disruption, and advised customers to speak to airline providers for more information. | Heathrow Airport issued an apology via Twitter for the disruption, and advised customers to speak to airline providers for more information. |
| Guy Holloway's morning flight from Heathrow to Oslo was cancelled due to adverse weather. | Guy Holloway's morning flight from Heathrow to Oslo was cancelled due to adverse weather. |
| "After 2.5 hours we are now near the front of the queue to be rebooked," he said on Friday morning. | "After 2.5 hours we are now near the front of the queue to be rebooked," he said on Friday morning. |
| The Independent's travel editor Simon Calder said "dozens" of the cancelled flights were on easyJet and there were "some very long delays on British Airways". | The Independent's travel editor Simon Calder said "dozens" of the cancelled flights were on easyJet and there were "some very long delays on British Airways". |
| Meanwhile, on the rail network, speed restrictions on Thursday prevented lines from buckling in the heat, but damage to overhead lines left some commuters stranded in London on Thursday night. | Meanwhile, on the rail network, speed restrictions on Thursday prevented lines from buckling in the heat, but damage to overhead lines left some commuters stranded in London on Thursday night. |
| Despite working "flat out" to repair the damage, disruption continued into Friday and Network Rail advised passengers to check with their train operator before travelling. | Despite working "flat out" to repair the damage, disruption continued into Friday and Network Rail advised passengers to check with their train operator before travelling. |
| Many operators said tickets for Friday could be used the following day, and offered compensation to season ticket holders who did not travel on Thursday. | Many operators said tickets for Friday could be used the following day, and offered compensation to season ticket holders who did not travel on Thursday. |
| However, Govia Thameslink Railway, which operates trains in south-east England, initially said passengers with an annual pass would only be entitled to compensation if they attempted a journey on Thursday and were delayed - despite it urging customers to avoid travelling where possible. | However, Govia Thameslink Railway, which operates trains in south-east England, initially said passengers with an annual pass would only be entitled to compensation if they attempted a journey on Thursday and were delayed - despite it urging customers to avoid travelling where possible. |
| But the firm then reversed its decision, saying passengers with an annual pass would be entitled to a payout even if they did not attempt a journey on Thursday. | But the firm then reversed its decision, saying passengers with an annual pass would be entitled to a payout even if they did not attempt a journey on Thursday. |
| Anthony Smith, chief executive of independent watchdog Transport Focus, said: "All passengers told not to travel due to extreme weather should be entitled to claim compensation." | Anthony Smith, chief executive of independent watchdog Transport Focus, said: "All passengers told not to travel due to extreme weather should be entitled to claim compensation." |
| Thursday saw the UK's second hottest day - and hottest July day - on record, with temperatures reaching 38.1C (100.6F) in Cambridge. | Thursday saw the UK's second hottest day - and hottest July day - on record, with temperatures reaching 38.1C (100.6F) in Cambridge. |
| Are you currently experiencing delays to your journey? Please email haveyoursay@bbc.co.uk | Are you currently experiencing delays to your journey? Please email haveyoursay@bbc.co.uk |
| Please include a contact number if you are willing to speak to a BBC journalist. You can also contact us in the following ways: | Please include a contact number if you are willing to speak to a BBC journalist. You can also contact us in the following ways: |
| Or use the form below: | Or use the form below: |