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| UK heatwave: More delays for travellers despite temperatures easing | UK heatwave: More delays for travellers despite temperatures easing |
| (32 minutes later) | |
| Rail and air passengers are being hit by more delays after record-breaking temperatures caused travel chaos on Thursday. | Rail and air passengers are being hit by more delays after record-breaking temperatures caused travel chaos on Thursday. |
| Rail companies feared rail lines would buckle - but it was sagging overhead cables which have led to problems. | Rail companies feared rail lines would buckle - but it was sagging overhead cables which have led to problems. |
| Govia Thameslink Railway - one of the worst affected by delays - has reversed its decision not to compensate season ticket holders who chose not to travel. | |
| There are also delays and cancellations at London airports, including Heathrow. | There are also delays and cancellations at London airports, including Heathrow. |
| As well as disruption caused by the weather, a technical problem with the UK's air traffic control system is also causing flight delays, air traffic control company Nats said. | |
| Martin White and his wife were stuck at Naples Airport after their Thursday night flight to Gatwick Airport was cancelled. | Martin White and his wife were stuck at Naples Airport after their Thursday night flight to Gatwick Airport was cancelled. |
| "Everybody is packed liked sardines and there are fraying tempers," Mr White said. | "Everybody is packed liked sardines and there are fraying tempers," Mr White said. |
| Friday has been cooler than Thursday, with temperatures ranging from 23C to 25C in most areas (73F to 77F), rising to 27C in south-east England. | Friday has been cooler than Thursday, with temperatures ranging from 23C to 25C in most areas (73F to 77F), rising to 27C in south-east England. |
| During the day it is expected to be mostly dry but rain is expected to develop across northern and eastern areas of the UK overnight. | During the day it is expected to be mostly dry but rain is expected to develop across northern and eastern areas of the UK overnight. |
| Speed restrictions across parts of the rail network on Thursday prevented lines from buckling in the heat, but damage to overhead lines left some commuters stranded in London on Thursday night. | Speed restrictions across parts of the rail network on Thursday prevented lines from buckling in the heat, but damage to overhead lines left some commuters stranded in London on Thursday night. |
| Despite working "flat out" to repair the damage, disruption continued into Friday and Network Rail advised passengers to check with their train operator before travelling. | Despite working "flat out" to repair the damage, disruption continued into Friday and Network Rail advised passengers to check with their train operator before travelling. |
| Many operators said tickets for Friday could be used the following day, and offered compensation to season ticket holders who did not travel on Thursday. | Many operators said tickets for Friday could be used the following day, and offered compensation to season ticket holders who did not travel on Thursday. |
| However, Govia Thameslink Railway, which operates trains in south-east England, initially said passengers with an annual pass would only be entitled to compensation if they attempted a journey on Thursday and were delayed - despite it urging customers to avoid travelling where possible. | |
| But the firm then reversed its decision, saying passengers with an annual pass would be entitled to a payout even if they did not attempt a journey on Thursday. | |
| Anthony Smith, chief executive of independent watchdog Transport Focus, said: "All passengers told not to travel due to extreme weather should be entitled to claim compensation." | Anthony Smith, chief executive of independent watchdog Transport Focus, said: "All passengers told not to travel due to extreme weather should be entitled to claim compensation." |
| The disruption to flights on Thursday evening and into Friday morning was caused by storms across Europe. | The disruption to flights on Thursday evening and into Friday morning was caused by storms across Europe. |
| Heathrow Airport issued an apology via Twitter for the disruption, and advised customers to speak to airline providers for more information. | Heathrow Airport issued an apology via Twitter for the disruption, and advised customers to speak to airline providers for more information. |
| Guy Holloway's morning flight from Heathrow to Oslo was cancelled due to adverse weather. | Guy Holloway's morning flight from Heathrow to Oslo was cancelled due to adverse weather. |
| "After 2.5 hours we are now near the front of the queue to be rebooked," he said. | "After 2.5 hours we are now near the front of the queue to be rebooked," he said. |
| At Gatwick and Luton airports there were cancellations "suddenly popping up" on Thursday night, according to the Independent's travel editor Simon Calder. | At Gatwick and Luton airports there were cancellations "suddenly popping up" on Thursday night, according to the Independent's travel editor Simon Calder. |
| "Dozens of them on easyJet but also some cancellations and very long delays on British Airways," he said. | "Dozens of them on easyJet but also some cancellations and very long delays on British Airways," he said. |
| In the early hours of Friday, British Airways said "severe thunderstorms" had caused "significant delays and cancellations". | In the early hours of Friday, British Airways said "severe thunderstorms" had caused "significant delays and cancellations". |
| There are also reports of equipment issues causing flight delays, according to air traffic control organisation Eurocontrol. | There are also reports of equipment issues causing flight delays, according to air traffic control organisation Eurocontrol. |
| Thursday saw the UK's second hottest day - and hottest July day - on record, with temperatures reaching 38.1C (100.6F) in Cambridge. | Thursday saw the UK's second hottest day - and hottest July day - on record, with temperatures reaching 38.1C (100.6F) in Cambridge. |
| Are you currently experiencing delays to your journey? Please email haveyoursay@bbc.co.uk | Are you currently experiencing delays to your journey? Please email haveyoursay@bbc.co.uk |
| Please include a contact number if you are willing to speak to a BBC journalist. You can also contact us in the following ways: | Please include a contact number if you are willing to speak to a BBC journalist. You can also contact us in the following ways: |
| Or use the form below: | Or use the form below: |