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Scheme 'shuts out' bogus callers | Scheme 'shuts out' bogus callers |
(about 8 hours later) | |
An initiative which aims to deter bogus callers who prey on the elderly has proven so successful that it is to be rolled out across Fife. | |
No incidents were reported in a part of the Kingdom which piloted the nominated neighbour scheme during the summer. | |
People in the rest of the region were conned out of £40,000 during the three-month trial period. | People in the rest of the region were conned out of £40,000 during the three-month trial period. |
Under the scheme, residents hold up a yellow card when an unknown person comes to their door. | Under the scheme, residents hold up a yellow card when an unknown person comes to their door. |
The caller is directed to a neighbour's house, where someone can double-check their identity. | The caller is directed to a neighbour's house, where someone can double-check their identity. |
If the caller is genuine, the neighbour accompanies them back to the elderly or vulnerable person's home and waits while they carry out their business. | If the caller is genuine, the neighbour accompanies them back to the elderly or vulnerable person's home and waits while they carry out their business. |
'Advance notice' | |
Fife User Panels is an organisation which helps shape policy for elderly people living alone in the area. | |
Co-ordinator Jessie Watt told the BBC's Good Morning Scotland programme: "Older people have a right and a need to feel safe and secure in their own homes, and be confident that when they open their door, it is to someone they want to speak to. | |
"Many tell me that it would be better if home services, when there is a change of personnel, give advance notice to contribute to this feeling of safety. | |
"Local authorities and service providers do say that this should happen, but sometimes short notice it is not always easy to get in touch with people." | |
She added: "It would be particularly helpful for those who have lost their sight, or hearing, as it would allow them to be prepared and have someone with them when a new caller arrives." |
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