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| Version 2 | Version 3 |
|---|---|
| BBC News disrupted by software glitch | BBC News disrupted by software glitch |
| (about 4 hours later) | |
| The BBC had to replace live broadcasts with recorded material on its TV news channels for about an hour on Wednesday following a technical glitch. | The BBC had to replace live broadcasts with recorded material on its TV news channels for about an hour on Wednesday following a technical glitch. |
| The News at Six and News at Ten were also presented from the BBC's Millbank studio instead of the usual facilities at New Broadcasting House. | |
| The issue affected OpenMedia, a new computer system rolled out across BBC News outlets over the past six months. | The issue affected OpenMedia, a new computer system rolled out across BBC News outlets over the past six months. |
| OpenMedia supplier Annova has been helping to investigate the fault. | OpenMedia supplier Annova has been helping to investigate the fault. |
| Engineers believe they have now addressed the problem. | Engineers believe they have now addressed the problem. |
| BBC News Home Editor Mark Easton shared on social media that he was rushing across London to the Millbank studio. | BBC News Home Editor Mark Easton shared on social media that he was rushing across London to the Millbank studio. |
| The location, which has a large angular desk rather than the usual round one, is used for the daily Politics Live programme. | The location, which has a large angular desk rather than the usual round one, is used for the daily Politics Live programme. |
| The BBC website has been unaffected by the issue. | The BBC website has been unaffected by the issue. |
| From about 15:00 BST, the BBC News Channel and BBC World News were unable to broadcast live, relying instead on recorded material. | From about 15:00 BST, the BBC News Channel and BBC World News were unable to broadcast live, relying instead on recorded material. |
| OpenMedia was designed to make it easier for reporters and other staff to share scripts, running orders and contacts. | OpenMedia was designed to make it easier for reporters and other staff to share scripts, running orders and contacts. |
| One of its promised benefits is to provide "stability and reliability". | One of its promised benefits is to provide "stability and reliability". |
| BBC News has faced problems with the introduction of new technology in the past, including robot-operated cameras that refused to stay centred on presenters. | BBC News has faced problems with the introduction of new technology in the past, including robot-operated cameras that refused to stay centred on presenters. |