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UK flights hit by computer glitch | UK flights hit by computer glitch |
(10 minutes later) | |
Flights to and from UK airports are being cancelled and delayed by a computer problem at the main air traffic control centre at Swanwick. | Flights to and from UK airports are being cancelled and delayed by a computer problem at the main air traffic control centre at Swanwick. |
All departures have been suspended from Luton airport due to air traffic control restrictions. | All departures have been suspended from Luton airport due to air traffic control restrictions. |
Arrivals are also subject to delays. Passengers are being advised to contact their airline before travelling. | Arrivals are also subject to delays. Passengers are being advised to contact their airline before travelling. |
Heathrow Airport is also reporting disruption on all flights due to technical problems. | Heathrow Airport is also reporting disruption on all flights due to technical problems. |
The Control Flow Management Unit at Eurocontrol in Brussels confirmed that the London Area Control Centre (LACC), which covers the south east of England, has suffered a computer failure. | The Control Flow Management Unit at Eurocontrol in Brussels confirmed that the London Area Control Centre (LACC), which covers the south east of England, has suffered a computer failure. |
The LACC is still operating, but is restricting departures due to the additional workload. | The LACC is still operating, but is restricting departures due to the additional workload. |
BBC transport correspondent Tom Symonds said the problems stemmed from a glitch with computers which deal with information about flights when they are at higher-altitude. | BBC transport correspondent Tom Symonds said the problems stemmed from a glitch with computers which deal with information about flights when they are at higher-altitude. |
Air traffic controllers could still see where planes were, but were finding it difficult to identify them, he said. | Air traffic controllers could still see where planes were, but were finding it difficult to identify them, he said. |
This had resulted in a reduced flow of aircraft from airports in the south east of England, with planes at Heathrow leaving every five minutes rather than every 90 seconds, he added. | This had resulted in a reduced flow of aircraft from airports in the south east of England, with planes at Heathrow leaving every five minutes rather than every 90 seconds, he added. |
British Airways says it is cancelling "a few" short haul flights to domestic and European destinations from Heathrow. | British Airways says it is cancelling "a few" short haul flights to domestic and European destinations from Heathrow. |
Airport authorities have advised passengers to contact their airlines before travelling. | Airport authorities have advised passengers to contact their airlines before travelling. |
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