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Stranded Britons face extra bill | Stranded Britons face extra bill |
(40 minutes later) | |
A British couple staying on a Caribbean island have been given a hotel bill for almost £1,000 despite having already paid for their XL package holiday. | A British couple staying on a Caribbean island have been given a hotel bill for almost £1,000 despite having already paid for their XL package holiday. |
Martin Skillings, visiting St Lucia with his wife, said there were 34 other people there with similar bills, after the collapse of the travel operator. | Martin Skillings, visiting St Lucia with his wife, said there were 34 other people there with similar bills, after the collapse of the travel operator. |
XL had 21 planes grounded on Friday, leaving some 90,000 people abroad. | XL had 21 planes grounded on Friday, leaving some 90,000 people abroad. |
In its wake, 150 holidaymakers are also stranded in Turkey after K&S Travel ceased trading on Saturday night. | In its wake, 150 holidaymakers are also stranded in Turkey after K&S Travel ceased trading on Saturday night. |
K&S, also known as Travel Turkey, charters planes from Onur Air and only flies to Turkey. | K&S, also known as Travel Turkey, charters planes from Onur Air and only flies to Turkey. |
No refund | No refund |
Mr Skillings, who lives in Norfolk, said there was little chance of the hotel getting any money. | Mr Skillings, who lives in Norfolk, said there was little chance of the hotel getting any money. |
"Most [of those billed] have done what I've done" and refused to pay, he went on. | "Most [of those billed] have done what I've done" and refused to pay, he went on. |
CAA EMERGENCY HELPLINE Customers abroad: +44 (0) 2891 856547Customers in the UK with advance bookings: 0870 5900927 class="" href="/1/hi/england/london/7615213.stm">Holidaymakers stranded in Turkey | |
"That's where we stand at the minute. We're a little bit worried about whether there'll be any sort of retribution by the hotel." | "That's where we stand at the minute. We're a little bit worried about whether there'll be any sort of retribution by the hotel." |
Meanwhile, it was disclosed that XL's former auditor warned of "financial irregularities" at the firm almost two years ago. | Meanwhile, it was disclosed that XL's former auditor warned of "financial irregularities" at the firm almost two years ago. |
Accountancy firm KPMG claimed in a letter in October 2006 that it was blocked from investigating alleged misrepresentations by company directors that could have resulted in "material errors" in financial statements. | Accountancy firm KPMG claimed in a letter in October 2006 that it was blocked from investigating alleged misrepresentations by company directors that could have resulted in "material errors" in financial statements. |
It stated: "We are no longer able to conclude that the financial statements give a true and fair view of the profit of the company and its subsidiaries." | It stated: "We are no longer able to conclude that the financial statements give a true and fair view of the profit of the company and its subsidiaries." |
One estimate suggests a total of 450 flights will be needed to repatriate the rest of those passengers stranded abroad, an operation that could take several weeks. | One estimate suggests a total of 450 flights will be needed to repatriate the rest of those passengers stranded abroad, an operation that could take several weeks. |
The airlines operating the returning flights include BA, Monarch and Astraeus, which flew in from destinations including Tenerife, Orlando and Sharm El Sheikh in Egypt. | The airlines operating the returning flights include BA, Monarch and Astraeus, which flew in from destinations including Tenerife, Orlando and Sharm El Sheikh in Egypt. |
Rescue flights | Rescue flights |
The lead singer of Iron Maiden, Bruce Dickinson, who works as a pilot for the UK charter airline Astraeus, flew a plane back to the UK from Sharm El Sheikh. He said people had given up leave to get a crew together for the flight. | The lead singer of Iron Maiden, Bruce Dickinson, who works as a pilot for the UK charter airline Astraeus, flew a plane back to the UK from Sharm El Sheikh. He said people had given up leave to get a crew together for the flight. |
In Alicante about 522 passengers had been stranded after three flights to Glasgow, Gatwick and Manchester were cancelled. | In Alicante about 522 passengers had been stranded after three flights to Glasgow, Gatwick and Manchester were cancelled. |
Many have now found their own way home, but a replacement flight was also been chartered by the CAA. | Many have now found their own way home, but a replacement flight was also been chartered by the CAA. |
The CAA has also been chartering planes from airlines including British Airways, Easyjet and Thomson. | The CAA has also been chartering planes from airlines including British Airways, Easyjet and Thomson. |
A number of airlines also said they had offered assistance to passengers stranded by the collapse of XL. | A number of airlines also said they had offered assistance to passengers stranded by the collapse of XL. |
Passengers returning from Sharm el Sheikh | Passengers returning from Sharm el Sheikh |
The decision to place XL Leisure Group into administration has left thousands of staff facing the axes. | The decision to place XL Leisure Group into administration has left thousands of staff facing the axes. |
XL chairman Phil Wyatt has said the company's entire 1,700 UK workforce could be at risk. | XL chairman Phil Wyatt has said the company's entire 1,700 UK workforce could be at risk. |
XL flies to about 50 destinations. There are about 67,000 people stranded who booked directly with XL, and another 23,000 who booked via other companies. | XL flies to about 50 destinations. There are about 67,000 people stranded who booked directly with XL, and another 23,000 who booked via other companies. |
The CAA also said the firm had 200,000 advance bookings. | The CAA also said the firm had 200,000 advance bookings. |
Are you struggling to make your way home from your holiday? Have you already paid for a holiday via XL? Are you a former XL employee? Send us your comments using the form below. | Are you struggling to make your way home from your holiday? Have you already paid for a holiday via XL? Are you a former XL employee? Send us your comments using the form below. |