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Apology over schools' bus routes Apology over schools' bus routes
(40 minutes later)
A council has apologised after parents did not receive their children's school transport details in time for the first day of term.A council has apologised after parents did not receive their children's school transport details in time for the first day of term.
Some families in Rhondda Cynon Taf said they did not know where or when their children had to catch school. Some families in Rhondda Cynon Taf said they did not know where or when their children had to catch school buses.
The council said it has recently completed an extensive process in which over 600 transport tenders for 12,000 pupils were arranged.The council said it has recently completed an extensive process in which over 600 transport tenders for 12,000 pupils were arranged.
The authority apologised for "any inconvenience caused".The authority apologised for "any inconvenience caused".
The council said staff had worked until up to 2300 BST on weeknights and through the weekend in a bid to finalise contracts and arrange the details parents and carers needed.The council said staff had worked until up to 2300 BST on weeknights and through the weekend in a bid to finalise contracts and arrange the details parents and carers needed.
Rhondda Cynon Taf council said letters were sent to parents at the weekend, with staff taking them to Cardiff personally to ensure their delivery in time for Monday.Rhondda Cynon Taf council said letters were sent to parents at the weekend, with staff taking them to Cardiff personally to ensure their delivery in time for Monday.
A statement said: "Unfortunately, some people have not received their letters and the authority can only apologise for inconvenience caused."A statement said: "Unfortunately, some people have not received their letters and the authority can only apologise for inconvenience caused."
Click below for further information or call 01443 494700Click below for further information or call 01443 494700
Rhondda Cynon Taf councilRhondda Cynon Taf council