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| Zoom passengers seek new flights | Zoom passengers seek new flights |
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| Hundreds of travellers left stranded by the collapse of transatlantic budget airline Zoom are attempting to continue their journeys. | |
| The carrier suspended all flights after running into financial difficulties. | The carrier suspended all flights after running into financial difficulties. |
| Two planes were held on the runway in Glasgow and Cardiff, and the BBC has heard from travellers stranded at other airports in the UK and Canada. | |
| Thousands of people due to fly with Zoom in the coming weeks have been told to rebook with other carriers. | Thousands of people due to fly with Zoom in the coming weeks have been told to rebook with other carriers. |
| Zoom said BA and Virgin Atlantic were offering "special" fares for passengers whose flights had been cancelled. | Zoom said BA and Virgin Atlantic were offering "special" fares for passengers whose flights had been cancelled. |
| 'Horrendous' costs | 'Horrendous' costs |
| The company, which has flown since 2001, employs 450 staff in Canada and 260 staff in the UK. | The company, which has flown since 2001, employs 450 staff in Canada and 260 staff in the UK. |
| It operated flights from London Gatwick, Glasgow, Manchester, Cardiff and Belfast, as well as Paris and Rome. The pilot was left to tell all the passengers that there would no longer be a flight Would-be passenger Danielle Stranded passengers speak outAnalysis: More turbulence ahead? | It operated flights from London Gatwick, Glasgow, Manchester, Cardiff and Belfast, as well as Paris and Rome. The pilot was left to tell all the passengers that there would no longer be a flight Would-be passenger Danielle Stranded passengers speak outAnalysis: More turbulence ahead? |
| And it flew to eight destinations in Canada, as well as New York, San Diego, Fort Lauderdale and Bermuda. | And it flew to eight destinations in Canada, as well as New York, San Diego, Fort Lauderdale and Bermuda. |
| The company says its problems were caused by the "horrendous" price of jet fuel, and the economic slowdown. | The company says its problems were caused by the "horrendous" price of jet fuel, and the economic slowdown. |
| It is now applying to go into administration and its passengers are advised to contact credit or debit card issuers about refunds. | It is now applying to go into administration and its passengers are advised to contact credit or debit card issuers about refunds. |
| In a statement, Zoom's co-founders Hugh and John Boyle said they "deeply regretted" having to suspend operations. | In a statement, Zoom's co-founders Hugh and John Boyle said they "deeply regretted" having to suspend operations. |
| "We are desperately sorry for the inconvenience and disappointment that this will cause passengers and those who have booked flights," they said. | "We are desperately sorry for the inconvenience and disappointment that this will cause passengers and those who have booked flights," they said. |
| The announcement came after one of Zoom's planes was detained at Glasgow Airport for non-payment of air traffic control charges. WHAT SHOULD ZOOM AIRLINES' PASSENGERS DO? Any Zoom flight you have booked will not be departing. If you still wish to travel, Zoom recommends contacting other carriers and lists several on its website If your flight is part of a package holiday originating from the UK, you may be able to make a claim under the CAA's Air Travel Organiser's Licence (Atol) scheme. If you have paid for a Zoom flight, contact your credit card or debit card issuer to see if they can refund your money Source: Zoom Airlines | The announcement came after one of Zoom's planes was detained at Glasgow Airport for non-payment of air traffic control charges. WHAT SHOULD ZOOM AIRLINES' PASSENGERS DO? Any Zoom flight you have booked will not be departing. If you still wish to travel, Zoom recommends contacting other carriers and lists several on its website If your flight is part of a package holiday originating from the UK, you may be able to make a claim under the CAA's Air Travel Organiser's Licence (Atol) scheme. If you have paid for a Zoom flight, contact your credit card or debit card issuer to see if they can refund your money Source: Zoom Airlines |
| Meanwhile, passengers on a flight from Cardiff were told to get off their Zoom plane, which was then impounded. | Meanwhile, passengers on a flight from Cardiff were told to get off their Zoom plane, which was then impounded. |
| One traveller, Danielle, from Sheffield, told the BBC she would have to take three flights to get back to the UK from the Canadian city of Halifax. | One traveller, Danielle, from Sheffield, told the BBC she would have to take three flights to get back to the UK from the Canadian city of Halifax. |
| "We had boarded the flight and sat for an hour and a half," she said. "We were then told we all had to disembark again. | "We had boarded the flight and sat for an hour and a half," she said. "We were then told we all had to disembark again. |
| "The pilot was left to tell all the passengers that there would no longer be a flight and the reasons for this." | "The pilot was left to tell all the passengers that there would no longer be a flight and the reasons for this." |
| A number of other budget long-haul carriers have gone into administration in recent months, including Hong Kong-to-London carrier Oasis and business class transatlantic firms Eos, Maxjet and Silverjet. | A number of other budget long-haul carriers have gone into administration in recent months, including Hong Kong-to-London carrier Oasis and business class transatlantic firms Eos, Maxjet and Silverjet. |
| The rising cost of oil - which topped $147 a barrel in July - has led to aviation fuel bills soaring. | The rising cost of oil - which topped $147 a barrel in July - has led to aviation fuel bills soaring. |
| Are you due to travel on Zoom? Do you work for the company? Send us your comments and experiences using the form below. | Are you due to travel on Zoom? Do you work for the company? Send us your comments and experiences using the form below. |
| Send your comments using the post form below, or text 61124. | Send your comments using the post form below, or text 61124. |
| In most cases a selection of your comments will be published, displaying your name and location unless you state otherwise in the box below. | In most cases a selection of your comments will be published, displaying your name and location unless you state otherwise in the box below. |