A Ryanair flight carrying British holidaymakers has been forced to make an unscheduled landing due to a loss of cabin pressure, the company has said.
A Ryanair flight carrying British holidaymakers has been forced to make an unscheduled landing due to a loss of cabin pressure, the company has said.
Flight FR9336 from Bristol to Barcelona Girona Airport was hit by a "depressurisation incident" on Monday night, Ryanair confirmed.
Flight FR9336 from Bristol to Barcelona Girona Airport was hit by a "depressurisation incident" on Monday night, Ryanair confirmed.
The plane was diverted to Limoges in central France and 16 passengers were taken to hospital with earache.
The plane was diverted to Limoges in central France and 16 passengers were taken to hospital with earache.
Ryanair said it had sent an engineer to try to find out what happened.
Ryanair said it had sent an engineer to try to find out what happened.
'Safety precaution'
In a statement posted on its website, Ryanair said the loss of pressure "caused the oxygen masks on board to deploy".
In a statement posted on its website, Ryanair said the loss of pressure "caused the oxygen masks on board to deploy".
"As a safety precaution the captain descended and diverted the aircraft to Limoges Airport at approximately 2330 local French time," the company said.
"As a safety precaution the captain descended and diverted the aircraft to Limoges Airport at approximately 2330 local French time," the company said.
"All 168 passengers disembarked safely upon landing. A total of 16 passengers together with five accompanying family members have been transferred, at their request, to a local hospital complaining of earache.
"All 168 passengers disembarked safely upon landing.
"A total of 16 passengers together with five accompanying family members have been transferred, at their request, to a local hospital complaining of earache.
"As a precaution, Limoges Airport have arranged a local doctor to be available to any other passengers should they require."
"As a precaution, Limoges Airport have arranged a local doctor to be available to any other passengers should they require."
Arctic explorer Pen Hadow and his family were among those on the flight.
Arctic explorer Pen Hadow, who was on the flight with his family, told BBC News they had had no warning, "it just suddenly happened".
"I would say some people thought we were going to die - that is how frightening it was," he said.
And when he had put on his mask, there had been "no oxygen flow coming through the line".
"The woman sitting in the seats in front of us was whimpering."
Mr Hadow, who became the first man to walk unaided to the North Pole in 2003, was also critical of a lack of communication by cabin crew and Ryanair ground staff.
Mr Hadow, who became the first man to walk unaided to the North Pole in 2003, said some people had clapped when the plane landed safely, while others cried with relief.
"It was unfortunate that, for whatever reasons, the flight crew were not able to talk to any of us," he told BBC News.
Replacement aircraft
"We really didn't see them during the main situation at all. They didn't say anything, they weren't visible. We have not heard a squeak.
Ryanair said a replacement aircraft had been flown from Stansted Airport to Limoges to take the remaining passengers to Barcelona. They were expected to land some time in the early hours of Tuesday morning.
"No-one at Ryanair... there was no physical presence and absolutely no sense of any sort of frontline communication with us.
"The remaining 21 passengers, and any others who do not wish to fly onwards to Barcelona Girona this evening, have been offered overnight accommodation and will be transferred onward to Barcelona Girona by coach on the morning of the 26 August," the statement said.
"Some people thought we were going to die - that is how frightening it was. The woman sitting in the seats in front of us was whimpering.
"We have been through a genuine life-threatening emergency. The runway had fire engines all the way down the line, this was a full-on situation."
Ryanair's chief executive Michael O'Leary denied reports by passengers that their oxygen masks had not been working.
"Passengers sometimes misunderstand and expect there's going to be a surge of oxygen, when in actual fact there's simply a steady stream of oxygen," he said.
"I've been in one of these myself. The oxygen masks were working, the correct safety procedures were followed."
Passengers also complained that the flight crew failed to tell them immediately why the aircraft was descending so quickly.
Mr O' Leary said passengers had not been told immediately why the aircraft was descending so quickly because safety had been the crew's priority.
"We have to require that the pilots and the cabin crew deploy their oxygen masks and they can't be making PA announcements while they have their oxygen masks on," he said.
"As the passengers confirmed the pilot did make an announcement once he got down to 8,000ft, when it's safe to take oxygen masks off."
Ryanair said a replacement aircraft had been flown from Stansted Airport to Limoges and had taken the remaining passengers to Barcelona.
A Ryanair spokesman could not confirm how many passengers, other than those attending hospital, had chosen not to fly.
A Ryanair spokesman could not confirm how many passengers, other than those attending hospital, had chosen not to fly.
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