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Heathrow disruption after glitch Computer glitch cancels flights
(about 4 hours later)
A computer glitch has caused major disruption at Heathrow Airport's Terminal 3. Flights will be cancelled after a computer glitch caused major disruption at Heathrow Airport's Terminal 3, BAA has warned.
Thousands of passengers were prevented from entering the building after computer screens in the terminal were reported to go blank.Thousands of passengers were prevented from entering the building after computer screens in the terminal were reported to go blank.
A spokesman for BAA said the problem had led to delays, but no cancellations. BAA said the problem had led to delays and some flights will be cancelled.
The airport was branded a "national humiliation" when the launch of Terminal 5 in March caused chaos.The airport was branded a "national humiliation" when the launch of Terminal 5 in March caused chaos.
Passengers were given water and seating outside Terminal 3 which serves mainly long haul flights. 'Slower than normal'
The spokesman said: "Passengers are once again checking in at Terminal 3 following an earlier temporary suspension due to an IT network issue. Passengers prevented from entering Terminal 3 on Thursday evening were given water and seating outside the terminal, which serves mainly long haul flights.
"We apologise for any inconvenience and are working hard to check in passengers as quickly as possible. A BAA spokesman said: "Passengers are being checked in, however the process is slower than normal, which means that some flights are delayed and some will be cancelled."
"At the present time there are no cancellations, however some flights departing from Terminal 3 may be delayed." He said BAA was "working hard to resolve the issue as quickly as possible".
Passengers were advised to contact their airline before travelling to the airport.
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