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Monarch collapse: government hoping to cut £60m repatriation cost Monarch collapse: government hopes to share £60m repatriation cost
(35 minutes later)
The government is hoping to reduce the estimated £60m cost to taxpayers of bringing 110,000 Monarch customers back to the UK from overseas by splitting some of the bill with tour operators and credit card companies.The government is hoping to reduce the estimated £60m cost to taxpayers of bringing 110,000 Monarch customers back to the UK from overseas by splitting some of the bill with tour operators and credit card companies.
Monarch was placed into administration early on Monday, triggering Britain’s biggest peacetime repatriation, which is expected to take about two weeks to complete.Monarch was placed into administration early on Monday, triggering Britain’s biggest peacetime repatriation, which is expected to take about two weeks to complete.
A spokesman for the Department for Transport said the government would be speaking to third party tour operators and credit card companies with the hope of recouping some of the cost on behalf of taxpayers. The main priority for the moment was to bring everybody back to the UK, he said. A spokesman for the Department for Transport said the government would be speaking to third-party tour operators and credit card companies with the hope of recouping some of the cost on behalf of taxpayers. The main priority, however, was to bring everybody back to the UK, he said.
The Civil Aviation Authority brought 11,843 Monarch customers back to the UK on 61 flights on Monday, with a further 11,647 passengers expected to travel home on Tuesday on specially chartered planes.The Civil Aviation Authority brought 11,843 Monarch customers back to the UK on 61 flights on Monday, with a further 11,647 passengers expected to travel home on Tuesday on specially chartered planes.
The airline regulator said it was “working round the clock” with the government to make sure all Monarch customers were back in Britain by Sunday 15 October. “We recognise that this will be a concerning time for many customers and we really appreciate their support,” said Andrew Haines, the chief executive of the CAA. The airline regulator said it was “working round the clock” with the government to ensure all Monarch customers were back in Britain by Sunday 15 October.
“I want to thank all those involved in organising this mammoth operation, which has got off to a good start, and to reaffirm our commitment to those passengers still abroad that we will get them back to the UK in the days ahead. Our website monarch.caa.co.uk has been updated with the latest information and our call centre has now taken in excess of 13,000 calls. “We recognise that this will be a concerning time for many customers and we really appreciate their support,” said Andrew Haines, the chief executive of the CAA.
“I want to thank all those involved in organising this mammoth operation, which has got off to a good start, and to reaffirm our commitment to those passengers still abroad that we will get them back to the UK in the days ahead.”
He said the CAA helpline had taken more than 13,000 calls and the website monarch.caa.co.uk had been updated with the latest information.
“Given the unprecedented scale of this task some disruption is inevitable. We thank everyone involved for their patience.”“Given the unprecedented scale of this task some disruption is inevitable. We thank everyone involved for their patience.”
The CAA has chartered 34 planes to fly passengers back from more than 30 airports across Europe. Monarch customers overseas have been told that the vast majority of new flights will be at the same time or later than their original booking. The CAA has chartered 34 planes to fly passengers back from more than 30 airports across Europe. Monarch customers overseas have been told that the vast majority of flights will be at the same time or later than their original booking.
All future Monarch flights and holidays have been cancelled, with customers in the UK told not to go the airport.All future Monarch flights and holidays have been cancelled, with customers in the UK told not to go the airport.