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Qatar Airways CEO sorry for calling US air hostesses 'grandmothers' | Qatar Airways CEO sorry for calling US air hostesses 'grandmothers' |
(35 minutes later) | |
The chief executive of Qatar Airways has apologised for comments he made about flight attendants that were condemned as both sexist and ageist. | The chief executive of Qatar Airways has apologised for comments he made about flight attendants that were condemned as both sexist and ageist. |
In a speech at a dinner in Ireland last week, Akbar Al Baker said US airlines were "crap" and their passengers were "always being served by grandmothers". | In a speech at a dinner in Ireland last week, Akbar Al Baker said US airlines were "crap" and their passengers were "always being served by grandmothers". |
He also boasted that "the average age of my cabin crew is only 26". | |
On Wednesday, Mr Al Baker said the "careless" remarks did not reflect his "true sentiments about cabin crew". | |
"Competition among air carriers is robust. This is healthy, especially for our passengers, but our competition must remain respectful," he wrote in a letter to the Association of Flight Attendants (AFA), a US trade union that has some 50,000 members from 20 airlines. | "Competition among air carriers is robust. This is healthy, especially for our passengers, but our competition must remain respectful," he wrote in a letter to the Association of Flight Attendants (AFA), a US trade union that has some 50,000 members from 20 airlines. |
"For the cabin crew serving aboard all air carriers, professionalism, skill and dedication are the qualities that matter. I was wrong to imply that other factors, like age, are relevant," he added. | "For the cabin crew serving aboard all air carriers, professionalism, skill and dedication are the qualities that matter. I was wrong to imply that other factors, like age, are relevant," he added. |
The AFA's president, Sara Nelson, said she accepted the apology. | The AFA's president, Sara Nelson, said she accepted the apology. |
On Monday, after a video of Mr Al Baker's speech was posted online, Ms Nelson accused him of confirming "what AFA has said all along: Qatar Airways thrives on misogyny and discrimination. | On Monday, after a video of Mr Al Baker's speech was posted online, Ms Nelson accused him of confirming "what AFA has said all along: Qatar Airways thrives on misogyny and discrimination. |
"Qatar is not only seeking to choke out US aviation, but also the 300,000 good jobs built through opportunity created on the principle of equality." | "Qatar is not only seeking to choke out US aviation, but also the 300,000 good jobs built through opportunity created on the principle of equality." |
She added: "When there's an emergency on board, a flight attendant's gender, age, weight, height, race or sexuality simply do not matter. What matters is effective safety and security training, along with experience on the job." | She added: "When there's an emergency on board, a flight attendant's gender, age, weight, height, race or sexuality simply do not matter. What matters is effective safety and security training, along with experience on the job." |
The vice-president of flight service for American Airlines, Jill Surdek, also said in a message to employees that Mr Al Baker's remarks were "incredibly offensive". | The vice-president of flight service for American Airlines, Jill Surdek, also said in a message to employees that Mr Al Baker's remarks were "incredibly offensive". |
The controversy comes amid a row between US carriers and Qatar Airways, Etihad Airways and Emirates Airline over alleged state support for them. | The controversy comes amid a row between US carriers and Qatar Airways, Etihad Airways and Emirates Airline over alleged state support for them. |
On Wednesday, American Airlines announced that it was cancelling a code-share agreement with Qatar Airways and Etihad Airways as "an extension of our stance against the illegal subsidies". The airlines deny receiving state subsidies. | On Wednesday, American Airlines announced that it was cancelling a code-share agreement with Qatar Airways and Etihad Airways as "an extension of our stance against the illegal subsidies". The airlines deny receiving state subsidies. |
Mr Al Baker said he was disappointed with the decision on Thursday, but that he would proceed with plans to buy a 10% stake in American Airlines. | Mr Al Baker said he was disappointed with the decision on Thursday, but that he would proceed with plans to buy a 10% stake in American Airlines. |
"Our stock purchase request and filing is going ahead as normal. We had to clarify certain questions of the regulator, which we compiled with," he told reporters. | "Our stock purchase request and filing is going ahead as normal. We had to clarify certain questions of the regulator, which we compiled with," he told reporters. |
Qatar Airways already owns a 20% stake in the owner of British Airways, International Airlines Group, and 10% of South America's LATAM Airlines. | Qatar Airways already owns a 20% stake in the owner of British Airways, International Airlines Group, and 10% of South America's LATAM Airlines. |
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